Min A-kasse Reviews 

2,515
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I believe that my experience — at least during the first interview — was very good. Bettina, who assisted me, explained the steps of the process very clearly and precisely. She also gave me great reco... See more

Company replied

Rated 5 out of 5 stars

Very helpful guidance and tips! I went to my first appointment and was greeted with a smiling face and a lot of useful instructions on how my A-kasse and releated job search will work. I was also offe... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Min Akasse today after my enquiry and questions. I was contacted by one of the employees agents named Niels, who i could not recommend more. Friendly and respectful approach,... See more

Company replied

Company details

  1. Income Protection Insurance Company

About Min A-kasse

Written by the company

Min A-kasse er en billig arbejdsløshedskasse for alle - det koster kun 542 kr. om måneden.

Mere end 100 års erfaring
I mere end 100 år har vi givet vores medlemmer sikkerhed, tryghed og en hjælpende hånd, hvis de har mistet jobbet. Vi hjælper og vejleder dig i forbindelse med din jobsøgning, så du kan komme tilbage på arbejdsmarkedet, hvis du på et tidspunkt bliver ledig.

Ledighed skal ikke føles som en slåskamp mod systemet
Mister du dit arbejde, er det sidste du har brug for at havne som et nummer i køen hos a-kassen. Hos Min A-kasse får du en personlig rådgiver, der hjælper dig med at navigere gennem jungle af dagpengeregler.

Alle kan blive medlem
Vi er en a-kasse for alle, hvilket betyder, at du kan blive medlem, uanset hvilket job eller uddannelse du har.

Over 80.000 har allerede valgt os
Vores medlemmer arbejder inden for IT, salg, marketing, handel, service, og meget mere. Vi samarbejder med 15 forskellige faglige organisationer, hvilket giver os et indgående kendskab til vores medlemmers fagligheder og brancher.

Det er nemt at blive medlem
Ring på tlf. 70 12 37 82, så hjælper vi med at indmelde dig. Du kan også melde dig ind på vores hjemmeside.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,515)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Min A-kasse logo

Reply from Min A-kasse

Dear Hui

Thank you for your positive feedback. We are very happy to read that you could benefit from our advice.

Best
Helene, Min A-kasse

Rated 5 out of 5 stars

Great assistance

Great assistance, very friendly inteviewer, answered all my questions clearly. Professional approach of the interviewer.

5 July 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Andrei

This is so great to read - thank you veyr much for you positive and kind words!

Best
Helene, Min A-kasse

Rated 5 out of 5 stars

Nice people's

Nice people's, good and fast service

2 July 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Paulius

Thank for the five star ranking - it means all to us to have satisfied members.

Best,
Helene, Min A-kasse

Rated 1 out of 5 stars

This was my worst experience with people

I was a member for a long time, making 18500kr a month together with two jobs and never bothered to ask for supplements.

When I was fired as a basketball coach for 3 months, I received help and at the end they asked me to pay back one of the salaries reason being - “False work hours”

I tried to communicate with them throughout the whole period and after several calls and disrespectful down talking to me they kept insisting that I owe them money for false missing hours of my other job.

On those same phone calls I kept insisting that my salary is set, meaning - always the same, if I work 5 or 50 hours. They kept telling me to put in correct hours and dont cheat, so I did and then they tell me I owe them money for hours I put in wrong, because I received more from my other job than I should.

After all this now they sent me to incasso and I have to pay 1750kr on top of the amount they ask back.

During the period I had health issues regarding autoimmune disease, causing problems with my vision, on of the calls lady on the phone laughed at me, probably thinking since I speak english I am just trying to cheat her. Sent my medical records and didnt receive any apology.

After all this I switched my A-kasse and would never recommend this place to anyone.

Last cherry on top was that I asked on the phone few days ago if I can stop by Friday and they said its open 10-13, I was there at 12 and it was closed.

Last message from them was “Sorry for bad experience”

I wonder how can a place like this be still in business and if anyone is checking people who work there, for their behavior and work ethic.

22 June 2022
Unprompted review
Min A-kasse logo

Reply from Min A-kasse

Dear Ugis

Thank you for your review even though it stems from a negative experience of us. We can not change the a-kasse rules. We can only say sorry once again that you feel you have been treated badly. Any a-kasse would however have to follow the rules and make the same decision as us.

Best,
Helene, Min A-kasse

Rated 5 out of 5 stars

Kort men god samtale

Kort men god samtale. Initiativrig konsulent

12 June 2022
Min A-kasse logo

Reply from Min A-kasse

Kære Bjørn

Kort men rigtig fin anmeldelse af os 😉. Vi sætter meget stor pris på din feedback og de fem flotte stjerner.

Mange hilsner
Helene, Min A-kasse

Rated 5 out of 5 stars

nice

thank for everything

5 May 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Rajendra

Thank you for your valuable and positive feedback. It is much appreciated.

Sincerely,

Helene, Min A-kasse

Rated 5 out of 5 stars
Min A-kasse logo

Reply from Min A-kasse

Kære Anita

Tusindt tak for den gode feedback og de fem flotte stjerner. Det betyder rigtig meget for os, at du har haft en god oplevelse, og at du deler den her på siden.

Hav en dejlig dag!
Helene, Min A-Kasse

Rated 5 out of 5 stars

A great experience

I would like to thank you for making the process so simple, yet so enganging.I tend to overthink every single situation, therefore I was quite afraid to join the meeting due to a low self-esteem of finding a job. However, the consultant tried reching to me in a friendly manner, reassuring me about my worth and the chances of finding a suitable job.

4 April 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Orriana

First of all - it is we who must thank you for this very fine description of your meeting with us. We really appreciate your positive feedback. Remember that we are here to help you and you can always contact us about eg. CV and Coverletter. We wish you all the best of luck in finding a new job.

Sincerely,
Helene, Min A-kasse

Rated 5 out of 5 stars

It has been a great experience

It has been a great experience, as the person I met with made me feel comfortable, like talking to a friend. The advice that I received was very well thought out and it has given me a more detailed perspective on how to handle the entire situation with the job searches.

26 March 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Teodora-Valentina

Thank you for your review, which we greatly appreciate. The experience you describe is exactly the one we always want our members to have when meeting us. So thank you so much for taking the time to review us.

Sincerly,
Helene, Min A-kasse

Rated 5 out of 5 stars

Excellent Service

I am thankful for your help. Speaking with you i got a lot of useful information. Finally i learned to make a good Cv which is going to help me to find a great job. Definitely was satisfied about your service.

25 February 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Daniela

We are very pleased to read your review and it is so great to hear that you are now nailing the CV. We wish you luck finding the best job. THanks for spending time on giving us feedback.

Sincerly,
Helene Min A-kasse

Rated 5 out of 5 stars

Good!

Very helpful!

10 February 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Alexandru-Paul

Thank you very much for your kind words and five star ranking. This means a lot to us.

Best,
Helene, Min A-kasse

Rated 5 out of 5 stars

It was a productive and pleasant…

It was a productive and pleasant conversation. Thank you for the help that you providing!

2 February 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Ana

This is so great to read. We are very pleased with your review. Thank you very much for spending time on it!

Best,
Helene, Min A-kasse

Rated 5 out of 5 stars

Good friendly service

Long time member of min a-kasse, first time unemployed. Brilliant service, nice people.

31 January 2022
Min A-kasse logo

Reply from Min A-kasse

Dear Andrew

What a great review from a long-time member. We hope you get a new job soon. Thanks a lot for taking the time to give us this five-star ranking.

Best,
Helene, Min A-kasse

Rated 5 out of 5 stars

great services

My experience was pleasant and the operator I spoke to was very helpful and nice.

27 January 2022
Min A-kasse logo

Reply from Min A-kasse

Hi Ana Maria

This is so great to read. We are very pleased with your review. Thank you very much for spending time on it!

Best,
Helene, Min A-kasse

Rated 3 out of 5 stars

God service

God service 😊

29 December 2021
Min A-kasse logo

Reply from Min A-kasse

Hej Henrik

Tal for din anmeldelse - vi sætter altid stor pris på feedback.

Bedste hilsner
Helene, Min A-kasse

Rated 5 out of 5 stars

clear in-person guidance about what…

clear in-person guidance about what needs to be done with good followup to see what has still to be done. very courteous staff.

20 December 2021
Min A-kasse logo

Reply from Min A-kasse

Dear Joseph

Thank you very much for your positive feedback. This means a lot to us.

Best,
Helene Min A-kasse

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look