MI Academy 

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Rated 5 out of 5 stars

Over the past five years, our collaboration with MI Academy has been nothing short of transformative. As leaders of innovation in the marketing world, the team at MI Academy has consistently demonst... See more

Company replied

Rated 5 out of 5 stars

Absolutely recommend for small business owners! I met Alita and MI Academy at a QLD Conference and was blown away by their content during presentations and knew I wanted to work with them. I have done... See more

Company replied

Rated 5 out of 5 stars

Working with Alita and her team over the past 24 months has been a life-changing growth experience. MI has provided invaluable structure and tools to allow me to achieve goals. Their knowledge, exper... See more

Company replied

Rated 4 out of 5 stars

Well designed program. The timing provided and the expectation of the time required when signing up was estimated "too little" for everything remotly. I felt it would have been better if more time was... See more

Company replied

Company details

  1. Marketing Consultant

Written by the company

MI Academy is a customised training provider. We combine strategy and training to help retailers transform their customer experience (CX), marketing, approach and impact. ​We get to know your business, challenges and goals to deliver a tailored approach that will empower and maximise capabilities to promote sustainable growth. We’re not an agency; we don’t set and forget. We fill the gap in the market for in-house capabilities that bind together agency strategy and adoption of MarTech—in a way that empowers teams to drive sustainable, innovative solutions, even after our work is done.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Empowering Growth: A Five-Year Journey with MI Academy

Over the past five years, our collaboration with MI Academy has been nothing short of transformative. As leaders of innovation in the marketing world, the team at MI Academy has consistently demonstrated a deep understanding of market dynamics and cutting-edge marketing strategies. Their expertise has been instrumental in assisting our business, not just to meet but to exceed our marketing goals.

For any business looking to enhance its marketing strategies and foster a culture of continuous improvement, MI Academy comes highly recommended. Their commitment to excellence and innovation is evident in the tangible results we have seen over the years.

5 June 2024
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Reply from MI Academy

Thank you for the fantastic review! We're thrilled to hear about your positive experience with MI Academy over the past five years. It's great to know that our team has helped you achieve and exceed your marketing goals.

We really appreciate your recommendation and look forward to continuing our journey together. Thanks again for your trust and partnership!

The MI Academy Team

Rated 5 out of 5 stars

An excellent agency with a high level of experience

The team at MI Academy not only have a high level of skill and experience but they also possess excellent knowledge delivery and team capability building skills. If your team needs help developing capabilities and identifying strengths, weaknesses and opportunities for growth, look no further than MI Academy.

29 May 2024
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Reply from MI Academy

Thank you for your wonderful review! We're so glad to hear that our team's skills and experience have made a positive impact on your business. It's great to know that our efforts in knowledge delivery and capability building have been helpful.

We appreciate your recommendation and look forward to continuing to support your team’s growth and success. Thanks again for your kind words!

The MI Academy Team

Rated 5 out of 5 stars

Absolutely recommend for small business…

Absolutely recommend for small business owners! I met Alita and MI Academy at a QLD Conference and was blown away by their content during presentations and knew I wanted to work with them. I have done email marketing, a VOC survey and designed a Rewards Program around my customers needs/wants and just about to launch. I am so excited for my business future having implemented their tailored strategies and knowing MI Academy is behind me.

11 October 2023
Unprompted review
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Reply from MI Academy

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Alita and MI Academy. It's fantastic that our presentations at the QLD Conference left a lasting impression and led to a great collaboration.

We're excited about the work you've done with email marketing, VOC surveys, and designing a Rewards Program. Your enthusiasm for your business's future is inspiring, and we're glad to be part of your journey.

Thanks again for your recommendation and for choosing MI Academy!

The MI Academy Team

Rated 5 out of 5 stars

Outstanding experience and actionable insights

MI Academy has initiated a Voice of Customer program for NPFulfilment, Australasia’s leading 3PL and warehousing provider, and executed their first ever NPS survey. This generated incredibly valuable and actionable feedback and insights for the business to improve on customer experience and overall, satisfaction and customer retention. Well done team, you were also an absolute pleasure to work with as well.

1 November 2022
Unprompted review
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Reply from MI Academy

Thank you for sharing your experience with MI Academy! We're delighted to hear that the Voice of Customer program and the NPS survey have provided valuable insights for NPFulfilment. It's great to know that these initiatives are helping to improve customer experience and retention.

We also appreciate your kind words about working with our team. It was a pleasure collaborating with you, and we look forward to continuing to support your business.

The MI Academy Team

Rated 5 out of 5 stars

Highly Recommended!

We worked with MI Academy on a Team Alignment course and it was a pleasure from start to finish. The team tailored the workshop to our specific needs and took the time to understand the challenges we face as a team.

The team were also flexible when we needed to reschedule one of the meetings, and gave us a lot of materials to use and review if we would like.

I loved how practical the workshop was - one of the things that we've experienced in the past with other trainings (not by MI Academy) is training that doesn't give clear direction or practical tools on steps you can take. This training gives just the right amount - you don't feel overwhelmed by the task ahead, you feel prepared and you know your priorities.

5 July 2022
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Reply from MI Academy

Smashed it Amy.
The pleasure was ours.
The MI Academy Team.

Rated 5 out of 5 stars

We worked on a loyalty accelorator with…

We worked on a loyalty accelorator with MI and went from zero too 90 in the 3 months ! The team tailored the program to precisely suit our business requirements and delivered on their original proposal 10 x fold . Our team is now set up to do this work ourselves with confidence and a deeper understanding, Looking forward to the next project with Ali , Liam & team .

30 June 2022
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Reply from MI Academy

Thanks Isabel.
We can not wait to work with you again!
The MI Academy Team.

Rated 5 out of 5 stars

Working with Alita and her team over…

Working with Alita and her team over the past 24 months has been a life-changing growth experience. MI has provided invaluable structure and tools to allow me to achieve goals. Their knowledge, expertise and training have helped me grow professionally to a level i never was at before.
They care, they help, they adapt and they tailor to your strengths & weaknesses. It can definitely be overwhelming at the start but give yourself time... Without a challenge you'll never grow and be a better you.

28 June 2022
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Reply from MI Academy

Thanks Sahin.
How you have grown and we are so glad that we got to share that with you.
The MI Academy Team.

Rated 5 out of 5 stars

Working with MI Academy was like a…

Working with MI Academy was like a breath of fresh air! We had so much fun and learnt so much. The MI team adapted and moulded to our timeline and changing priorities with ease and offered really valuable insights and ideas along the way. They also provided a great structure when it came to moving projects forward and turning ideas into actionable tasks. We had a 12 week personalisation accelerator course along with a Voice of Customer survey, and some valuable follow up support sessions. I can highly recommend working with MI!

28 June 2022
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Reply from MI Academy

Thanks so much Pen!
We loved working with your team.
The MI Academy Team

Rated 5 out of 5 stars

Everyone has been absolutely brilliant…

Everyone has been absolutely brilliant to deal with! Always ready to take on new challenges and work with us in a way that suits our schedules and abilities.
We have learnt so much and improved the processes, marketing and presence far beyond what we expected.
Cannot recommend MIA highly enough.

28 June 2022
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Reply from MI Academy

Thanks Megan,
It was a pleasure!
The MI Academy Team

Rated 5 out of 5 stars

Very informative!

Very informative!
Thanks Guys

20 April 2022
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Reply from MI Academy

Thanks for your feedback Rory,
great to know we could help!

The MI Academy Team

Rated 5 out of 5 stars

The team you want to work with!

MI's 21 Day Challenge was exactly what our marketing team needed! As our company enters a new stage of rapid growth this interactive course offered us the right amount of structure, knowledge and mentorship to help us get organised and map the way forward. I couldn't recommend working with these guys enough, they are superstars!

7 April 2022
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Reply from MI Academy

Thanks Aerin,
Glad we could help prepare you for your next stage of growth!
The MI Academy Team

Rated 5 out of 5 stars

Great course!

Great course! Alita and the team are super knowledgeable and supportive and offered personalised advice throughout the program. Definitely recommend!

30 March 2022
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Reply from MI Academy

Thanks Dana,
Great to hear you loved the program!
The MI Academy Team

Rated 5 out of 5 stars

Great!

MI academy, have help heaps and I cant wait to learn more!

26 April 2021
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Reply from MI Academy

Thanks Eliza,
We are thrilled and cant wait to help more!
The MI Academy Team

Rated 5 out of 5 stars

Fantastic presenters and great…

Fantastic presenters and great information.

I am hoping to receive more information from your other sessions, seeing how we had to leave early.

Many thanks
Georgina

29 March 2021
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Reply from MI Academy

Thanks Georgina,
We love hearing your feedback and would love to help you further. Please dont hesitate to get in contact.
Cheers
The MI Academy Team

Rated 5 out of 5 stars

Generous amount of information perfectly presented

Lots of great energy. Terrific balance and banter between both presenters. Information and put it into action with help along the way.
Generosity of information.
Thanks Alita and Natalie!

29 March 2021
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Reply from MI Academy

Thankyou Tania!
It was our pleasure.
Cheers
The MI Academy Team

Rated 5 out of 5 stars

MI Academy

I went into this challenge with less knowledge about Marketing and finished with new learnings and more understanding of how it works. Thanks to the MI Academy team for the new skills I have acquired. Every topic was very well thought out to make sure the challengers get the most of the 21-day challenge and improve their businesses. Now I can set my goals, manage my tasks, and get organised every day which is making my work more efficient. Although the marketing side of it does not apply to my current tasks yet, I am happy to know that I have the lifetime materials to refer to when the need arises. I enjoyed all the sessions I had with MI Academy. Alita and Natalie are very welcoming. I love that it's a safe space for people like me who are still learning the ropes of Marketing. Also, there's something very powerful about being surrounded by Empowered Women who are willing to help and support you, that is how I feel all throughout the challenge.

To the MI Academy Team,
Thank you heaps and I wish you more success!

28 March 2021
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Reply from MI Academy

This is amazing China!
We are over the moon to hear your feedback and that you felt empowered!
Cheers
The MI Academy Team

Rated 5 out of 5 stars

Some of the topics/ tips may not apply…

Some of the topics/ tips may not apply to our current goal for the challenge, but definitely, will be used in the future since we have the access to them even after the challenge

25 March 2021
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Reply from MI Academy

Thanks for your feedback.
We are so glad you can use our strategies in the future.
Cheers
The MI Academy Team

Rated 5 out of 5 stars

This was my first Marketing Challenge…

This was my first Marketing Challenge EVER, and my first Zoom Meeting
for me as a 1 person business, it was so informative and i could understand the projects they set for us to do each week, this has given me great enthusiasm to go the next step for my business LOOK OUT HERE I COME
Emmie
Animal Farmacy

25 March 2021
MI Academy logo

Reply from MI Academy

We are so proud of you Emmie!
This is why we do what we do and cant wait to see what your business does in the future.
Cheers
The MI Academy Team

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