Metrofone Reviews 

I was taken to Metrofone after finding a great deal on Uswitch for a new phone. Placing my order could not have been easier and communication from their customer service was promt. My phone arrived quickly and it was just as expected. Thank you.

I'm happy cunsumer

Order placed and still not arrived. I placed my order on 2nd January for delivery on 3rd. When i checked my tracking status, it said it was out of stock and to check on the website for when it would be back in stock. I checked that evening and it said it was still in stock so I spoke to someone on their live chat who said it took a bit for their website to update. Checked the next morning and it was still in stock. Spoke to someone again and they said that I could choose a different colour and it would arrive next day on the 4th. Tracking then changed to ready for dispatch and I spoke to someone on live chat who said I would get an email that evening with my tracking and hour slot window. That evening nothing came. On the 4th, I contacted someone on live chat again who said my order was frozen in their system and their supervisor would push it out again and it would be with me on the 5th. I checked my tracking and it changed back to out of stock so I contacted them again and they said that there was only 1 porcelain colour in stock so might be an error so they could change it to winter green as there were plenty of them. I agreed and it changed back to ready for dispatch. I was assured by multiple people that I would get an update email in the evening of the 4th ready for delivery on 5th. It is now the 5th and I have had no update or tracking or confirmation of dispatch. I am extremely disappointed as I checked with multiple people on delivery and still not received anything. They are also closed today, Sunday 5th so I can't get any updates. I am back to work next week and my current contract runs out so I really needed it ASAP. Bear this in mind if you are ordering that you might not get your order!!

Got the phone quickly and all good. Just completing set-up for all going fine.

Good service

Great company to use and next day delivery on my phone.
Definitely would recommend to others

Really easy to do and a great deal too

Super quick delivery and great communication throughout transaction and shipping i would highly recommend

It’s really good company I highly recommend them

Great price, superfast delivery, very easy to use & navigate the website. Communication excellent, emails give clear contact details, tracking information right to my door. Delivery with DPD likewise was excellent. Will certainly use Metrofone again.

Relatively easy ordering process. Delivery time not too bad. Simple phone call to change over my old number.

No bs order fone get fone
Great deals
4th phone threw this company
Going to be ordering another when this contract expires.

Genuine and reliable

Wonderful and helpful! Kayla was very professional

Easy to navigate and place an order at a fantastic price.
Perfect service and phone!💖💖💖

Prompt service

Fast processing with my order so easy to use too!

A great experience with Metrofone. It was time to upgrade my old Samsung mobile to a new one. I could have wandered down to one of the mobile shops, nice and easy, chatted to someone there and then paid much much more than buying a new phone or setting up a new contract online. A great contract price with Metrofone. A wopping 600gb of data, unlimited calls and texts, flagship samsung s23
mobile for just £26/mth, short 24 month only contract. Apart from the good deal, there was no need to worry about getting a new mobile online as Metrofone were excellent in all respects. Order placed on the Thursday, received less than 24hrs later. Porting of old number to new phone (which was my main worry) was seamless and well informed between metrofone and my new network provider three. All done in a couple of days. Trade in of my old phone no problem at all. Simple free packaging with label sent after a few days giving me a chance to finish transferring data from old to new phone. Not much else to say really, a very slick transfer, well informed and carefully taken care of. Don't be worried about buying online, all perfectly delivered by metrofone.

Ordered phone online, confirmation order email received promptly, phone delivered very quickly, will recommend to all ! thanks