Metfolio is user friendly.Very good customer service. Very prompt at responding to queries. Would be nice if the minimum amount to buy was reduced like in previous years .
Company replied
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Review summary
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Reviews shaping this summary
It is very easy to use and also gives direct access to physical gold .
Company replied
The setup was pretty easy so far no complaints
Company replied
Really easy to operate and buy and sell. Support and points of contact really helpful and on top of admin if you have any queries or questions.
Company replied
Company details
Written by the company
Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!
Contact info
London , United Kingdom
- info@metfolio.com
- metfolio.com
3.8
Great
200 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Amazing Amazing
15 November 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Easy way to buy
6 November 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Do not use this app its a scam as they…
Do not use this app its a scam as they never mentioned about the fee and its almost same as your investment as if you buy 50 gold you have to 35 pounds fee when you sell it you will have to pay the fee again i bought the gold for 150 pounds and In the app the price of 1 gram gold is about 95 pounds when i try to buy today i found out that its not 97 pounds gor a gram its actually 135 so i sell it for 89 pounds and lost about 61 pounds and leta see when i cant the refund as there ia no information about and i have not received any confirmation from them about when i will get the money so moral of the story is dont buy it its scam
5 November 2025
Unprompted review
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Absolute scam
Absolute scam. The fees are alone to put you off using them. however when it comes to receiving money from them after a withdrawal request then you get the run around. still waiting 11 days later despite it saying 2-3 working days and then they updated the app to say 5-10 days. Please avoid them like the plague.
27 October 2025
Unprompted review
Premiums far too high, AVOID
I did think about using this app but after using some basic mathematics they are quite a bit more expensive than atkinsons or bullion by post. I’ll stick with them, premiums far too high!
In regard to the reply I did check the outright buy price and not the fractional “saving” you offer. Still more expensive than any other atkinsons 1/10 Troy ounce=£339 for 339 you=2.631grams. 1 oz=3150-3200, 3200 for you=‘29.723 grams. Not even close… stop pretending
23 October 2025
Reply from Metfolio
Hey Terry,
On Metfolio you can buy gold fractionally and build up go whole gold bars and coins, this service differs from the websites you mentioned.
Moreover, on Metfolio storage and insurance comes standard when you leave your gold in app. Whereas those providers will charge you a minimum of £20 plus per month. Which for small amounts is unpractical.
So overall we would be cheaper than them as we are an end to end service. We are perfect for those who want to build fractionally on the app, and achieve gold bars.
If you buy the gold bars on the app outright, we are price matched with all top websites, so it’s key to look in detail before coming on Trustpilot and writing a review Terry.
- Meeren.
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Great but new to the site
23 October 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Very easy for use
22 October 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Nice one to use
19 October 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
To whom it may concern!!!
I have been a customer to this company quite a while back and i am blown way wow I had invested small amounts in fractions of gold I have now realised that this company offers you the opportunity to gain sustainability in your financial wealth by bricks of gold, plus this company is based in uk which and regulated.
Kind regards
MR MD UDDIN
16 October 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Very easy service to use
Very easy service to use. Looking forward to watching the monthly investment grow over time
15 October 2025
Reply from Metfolio
Hey Russell,
Thank you for such a positive review. We are also very excited to see your investment grow over time and to help you get a gold bar delivered too!
We're also here for any support you may need, so please don't hesitate to reach out.
- Meeren
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