Metfolio is user friendly.Very good customer service. Very prompt at responding to queries. Would be nice if the minimum amount to buy was reduced like in previous years .
Company replied
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Review summary
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It is very easy to use and also gives direct access to physical gold .
Company replied
The setup was pretty easy so far no complaints
Company replied
Really easy to operate and buy and sell. Support and points of contact really helpful and on top of admin if you have any queries or questions.
Company replied
Company details
Written by the company
Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!
Contact info
London , United Kingdom
- info@metfolio.com
- metfolio.com
3.8
Great
200 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
App easy to use just started im new to…
App easy to use just started im new to all this so for now will just continue to chip away
21 December 2025
Unprompted review
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Ok easy to ise
19 December 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
easy set up and a good way to invest…
easy set up and a good way to invest just so easy and convenient then going to a gold shop
18 December 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Good investment
15 December 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
The fees alone are enough to make an…
The fees alone are enough to make an old fellow like me think twice, but the real trouble starts when it's time to receive my money. I've been waiting far longer than promised, and every time I ask what's going on I just get passed around with no clear answer. I like how straightforward the payouts are with CENTURY and 100 It saves me the headache of dealing with unnecessary delays.
5 December 2025
Unprompted review
Reply from Metfolio
Trustpilot, sort this out, there is no customer by this name and they are promoting some other service on our trustpilot page.
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Production operative
2 December 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Thieves!
When I went to take my money out from what had been invested, a much lower figure had been given that what was invested, and when I went to continue with the transaction it told me an even lower figure. And even after cancelling future payments they continued to take the payment and wanted me to scrap the gold in the same way to take such a loss. Absolute thieves!
27 November 2025
Unprompted review
more information and explain more
more information and explain more, which is we are by first time
23 November 2025
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
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