It is a wonderful banking app with awesome features and that too without any extra cost, you can order physical cards at your address fro free, you hav invoicing solutions inside with very easy inte... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Mercury is a very user friendly platform. It makes complex banking stuff seem simple. Whatever one would need is readily accessible without the need to go to a bank office or fill in tons of papers in... See more
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I have been associated with Mercury since 2021 when I opened my US entity as the CEO of Penthara Technologies. They have been constantly adding new features and giving great support over the email as... See more
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Love the versatile of Mercury! They offer a ton of awesome perks with other great businesses as well. You can customize how many debit cards you need as well as accounts. Also, easy to set up rules to... See more
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Company details
About Mercury
Written by the company
Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. With banking*, credit cards, and software, Mercury helps more than 200K ambitious companies and entrepreneurs make better decisions and build their businesses. To learn more, visit Mercury.com.
- Used by founders, finance leads, and operators at startups and SMBs
- Common use cases: paying vendors and contractors, managing team spend, and reconciliation
- Suitable for multi-entity structures that need shared controls and permissions
- Supports companies seeking operational efficiency without expanding headcount
- Up to $5M in FDIC insurance* on deposits through our partner banks’ sweep networks
Mercury combines checking & savings accounts with payments, spend control, and finance ops automation in one place.
- Business checking and savings with digital onboarding and a streamlined web/mobile interface
- ACH, free domestic and international USD wires from Mercury, low-fee non-USD transfers, and mailed checks
- Debit and credit cards** with customizable limits, merchant/category controls, real-time visibility, and cashback
- Automated tools for billing, invoicing, and approvals with accounting integrations
- Cash management options, including venture debt
Mercury addresses the inefficiencies of legacy banking and the fragmentation of multiple finance tools by centralizing workflows and reducing payment friction.
- Automates manual tasks like bill pay, invoicing, approvals, and reconciliation to speed up month-end close
- Replaces branch visits and opaque fees with transparent, smooth money movement
- Compliant onboarding and monitoring designed to protect businesses and reduce surprises
- Fast, knowledgeable customer support across multiple channels
The data:
- Raised $500M in primary and secondary funding from top-tier venture capital firms and angel investors, athletes, entertainers, and 2,500 Mercury customers
- $3.5 billion valuation in March ’25
- 11 consecutive quarters of profitability based on both EBITDA and GAAP net income (as of April ’25)
- $500 million in revenue in 2024
- More than 200K customers
- 40% growth in customers in 2024
- $156 billion in annual transaction volume in 2024, up 64% year-over-year
- Customer NPS of 75*** (compared to banking industry average of 34)
- 1 in 3 startups use Mercury****
- More than 50% of YC cohorts choose Mercury
*Mercury is a fintech company, not an FDIC-insured bank. Checking and savings accounts are provided through our bank partners Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Deposit insurance covers the failure of an insured bank. Checking and savings account deposits may be held by sweep network banks. Certain conditions must be satisfied for pass-through insurance to apply. Learn more here.
**The Mercury Debit Cards are issued by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC, pursuant to licenses from Mastercard®. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®.
***Net Promoter Score (NPS) information and ratings are available at https://customergauge.com/benchmarks/blog/financial-services-nps-benchmarks.
****Calculation based on US-based companies that received an angel, pre-seed, or Series A investment reported on Crunchbase in the most recent year.
Contact info
United States
- hello@mercury.com
- mercury.com
4.0
Great
2K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It used to be a good fintech but now…
It used to be a good fintech but now they closed all my accounts and they are purging every account based in bali. They forgot that we were part of the backbones of their success when they started and now we are ditched like old socks. I don’t recommend this bank.
30 April 2026
Unprompted review
Makes Banking experience pleasant
Makes Banking experience pleasant. Feels like a bank that wants to make best experience for its users.
29 April 2026
Works efficiently
29 April 2026
their account closure check not covered!
I had an extremely frustrating and concerning experience with Mercury that I feel others should be aware of.
My account was abruptly closed without any clear or adequate explanation, and my funds—over $6,478 USD—were held for 60 days. During that time, communication was limited and unhelpful, which only added to the stress of the situation.
After the holding period, I was issued a check to recover my balance. Unfortunately, the check has proven problematic and, as far as I can tell, is not being honored or properly covered. This has left me in an even worse position than before, with no clear resolution in sight.
From my perspective, this situation has been mishandled from start to finish. The lack of transparency, delays in accessing my own funds, and the issues with the final payment are unacceptable.
I have filed complaints with the appropriate regulatory bodies, including the FDIC and the Office of the Comptroller of the Currency, and I am preparing to pursue this matter further through small claims court if necessary.
I strongly urge others to proceed with caution and fully understand the risks before trusting this platform with their money.
1 February 2026
Unprompted review
Frustrated application, poor fintech
My application for account opening was rejected twice with no reason and no feedback of support team despite my full compliance of requirements and information requested !. Very frustrated, I would NOT recommend this Fintech, please stay away from this Fintech and go to another alternatives (relay, airwalex…)
23 April 2026
Unprompted review
Really happy with our banking…
Really happy with our banking experience. Single criticism is that cash management solutions are available only for balances above$250,000. So if we want our idle cash to earn anything we have to park it elsewhere.
27 April 2026
Yuo're the best bank I ever use
27 April 2026
Mercury has a solid Support Team
Mercury has a very simple interface and best or all is Support Team, always helping on every detail
10 March 2026
Great bank for startups I have never…
Great bank for startups I have never had any issues and love how responsive they are for support.
26 April 2026
Tomorrow's Banking
hard not to say good things about mercury. product seems bullet proof and it just works. reduces friction in the right ways. i believe it will do a lot more than it does today in due time.
23 April 2026
Love this app it's very easy to use…
Love this app it's very easy to use Mercury Bank is awesome I would recommend them to anyone anytime all around I just love their service.
23 April 2026
Unprompted review
BAD SERVICE NOT CLIENT CENTERED
I opened a business bank account with them, and only three days later they closed it without my approval, without calling me, and without giving me any explanation. I emailed them to ask why, and this was their response:
“We are unable to provide more detailed information regarding the reason your account was closed, and we are not able to reconsider.
We are sorry for any inconvenience this may cause.
Ren”
I find this completely unacceptable and unprofessional. I would not recommend this bank at all.
23 April 2026
Unprompted review
Opened a business account with Mercury…
Opened a business account with Mercury for my startup (Vis Labs). The account was closed within 2 days—no funds had been deposited, and no explanation was provided.
I contacted support and received no response.
The issue is not just the closure, but the complete lack of transparency and communication. For a company that markets itself as startup-friendly, this experience was disappointing and disruptive.
Would not recommend.
22 April 2026
Unprompted review
Sarah sims is one of your best…
Sarah sims is one of your best representatives!!! You are so lucky to have her! She was an absolute joy to talk to she was fun bubbly and upbeat to talk to and sold me on your business! Please make sure she gets the credit she deserves
22 April 2026
Unprompted review
Mercury is an incredible platform for…
Mercury is an incredible platform for business banking. It continually improves and has everything that my small business needs to operate efficiently.
22 April 2026
Great user interface and easiness of…
Great user interface and easiness of transacting.
22 April 2026
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