What a beautuful granite memorial from Memorials Direct. Excellent service from start to finish. The quality of the memorial is also excellent and more beautiful than the website pictures. I asked for... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The granite memorial vase and plaque arrived sooner than estimated. It is beautiful, engraving done by Jamie is perfect. Must admit was a bit unsure ordering it via Amazon but we couldn’t be more pl... See more
Superb service. We weren't sure about buying something like this online but the quality and delivery time was outstanding. This item is very heavy and stands on its own without the need for any adh... See more
Excellent, fast & efficient service from them & a quality looking plaque. Had a couple of questions with regards to design & layout which was answered by email very quickly by Faith. Confirmed my... See more
4.9
Excellent
398 reviews
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 48 hours
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Item was just what we wanted and very…
Item was just what we wanted and very quick service and delivery
6 January 2026
It was exactly what I wanted
It was exactly what I wanted, something that should last for a long time
5 January 2026
Prompt delivery
Prompt delivery - updated regularly. Parcel wrapped up brilliantly and item was secure. Excellent Service.
5 January 2026
Needed to replace my brothers memorial…
Needed to replace my brothers memorial stone and the service was perfect . The item was just as I ordered and it was exactlly as discribed so I would have no hesitation in referring anyone to buy from this company
8 January 2026
Unprompted review
whatgreat value for money excellent…
what great value for money excellent quality beautiful engraving marble is of great quality heavy and size is ideal very impressed would have cost a lot more from elsewhere
8 January 2026
Unprompted review
Great communication and the headstone…
Great communication and the headstone is beautiful. Thank you!
1 September 2025
Lovely product,positive from ordering…
Lovely product,positive from ordering to delivery
31 December 2025
Very pleased with the plaque
Very pleased with the plaque, fast delivery and good customer service.
30 December 2025
I came across this site as a blessing
I came across this site as a blessing, about a week before Christmas needing a replacement memorial cross.
The service was great and the order arrived quickly.The memorial cross with engraved inscription was wonderfully made.
Thank you!
20 December 2025
Unprompted review
What a beautiful memorial stone
What a beautiful memorial stone, impeccable quality, from an easy order system to the beautiful & robust packaging you cant fault this company, also very quick delivery.
I can only give 5*. I will be ordering another replacement memorial stone from them again soon. many thanks
14 December 2025
Unprompted review
Memorial Plaque
Memorial Plaque. I was absolutely delighted with my order. The entire order was so easy to make online. Delivery was prompt. I was very impressed with the service and would not hesitate for a moment to highly recommend this company.
26 December 2025
Unprompted review
Absolutely wonderful product
Absolutely wonderful product. Ordered a large stone with flower pot and picture for my parents grave. It is lovely quality, quick delivery and I am so happy. It’s really heavy too so no worry of it blowing away in the wind. 5 ⭐️
29 December 2025
Unprompted review
brilliant service and excellent Quality.
i ordered a new stone from this company as a replacement was needed as our old stone was in poor condition.they were excellent to do buisness with and went above and beyond to help mew with the engraving.Cannot fault these guys beautiful stone and very much appreciate all that the service they provided for me .many thanks.
19 December 2025
Unprompted review
Absolute joke delivered my item to…
Absolute joke delivered my item to different part of country i had someone elses item personalised was guaranteed by seller it would be sorted with replacement now they not answering my emails
Item was delivered to nantgarw
So yes it was delivered to different part of country so dont tell me it wasnt check youre tracking like i have
22 December 2025
Unprompted review
Reply from Memorialsdirect
Hi Stephen,
We sent your replacement & it was received within 24 hours, we didn't send it to a different part of the country we delivered as promised & this review was left whilst the delivery was in progress.
We answered all of your emails in a timely manner, please understand that any messages or emails sent after our office hours are answered the next day.
Many thanks
Memorials Direct Customer Service
Very Happy
We were very happy with the personalized memorial vase for my Mother. We are very happy how it turned out, the lettering and appearance are beautiful. Delivery time and customer service was fantastic.
18 December 2025
Unprompted review
Very happy with the quality and weight…
Very happy with the quality and weight of the stone. Super quick service and easy to use website.My only critic would be stand very flimsy for weight of stone hence 4 stars
27 November 2025
Very helpfully on the phone and have…
Very helpfully on the phone and have provided an excellent service
11 December 2025
Unprompted review
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