Melbury&Appleton Reviews 

2,612
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Melbury&Appleton has got speciality product at reasonable prices, they provide a service that it is great. I have been using them for many years and they never faulted. Highly recommended

Rated 5 out of 5 stars

Thank you these; Candied Clementine Segments in Dark Chocolate, Dark Chocolate Brazils (Beech's) chocolates, Dark Chocolate Ginger (Beech's) & Fig & Walnut Tortino are excellent. They have made great... See more

Rated 4 out of 5 stars

Delivery man rang twice intercom for two doors. I waited for delivery to come up but never did. I realised later that day the box was left downstairs in the communal area at the entrance. Luckily I... See more

Rated 5 out of 5 stars

Excellent! I was given accurate details about supply and delivery. I had been let down by other companies when attempting to purchase the same product. I buy dark truffle chocolate figs every year... See more

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4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,612)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

It was easy to find and purchase what I wanted, and I was more than happy with the products on offer, which I couldn't find anywhere else because they were unusual, and so it made me want to return to the site in future. Delivery was within a few days, and the updates via email were really helpful, too.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

No goods, No refund

12 days after placing the order, my parcel had not been delivered. Yodel told Melbury & Appleton that delivery was refused, which is untrue. I now have to wait until the parcel is returned to them (they think another 2 weeks) before they will look at a refund. A further email from me has been ignored. Poor customer service, I won’t shop there again.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

First class in every way

First class in every way. The ready made pastry was excellent and helped me make the best mince pies I’ve ever eaten. I’m never buying shop bought again.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Arrived in great, though a bit later than 48hr tracked delivery.

Arrived in great condition, safe packaging due to the glass but all made it through safely, only thing id say is negative is i ordered on a friday for 48 hours tracked delievery but didnt get it until a full week had passed and that had me worrying something has happend but i'm very please with what i got and i will be back to order more.

29 November 2024
Unprompted review

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