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Melbury&Appleton Reviews 

2,612
•
TrustScore 4.5 out of 5

4.6

Restaurants & Bars
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See what reviewers are saying

Rated 5 out of 5 stars

Melbury&Appleton has got speciality product at reasonable prices, they provide a service that it is great. I have been using them for many years and they never faulted. Highly recommended

Rated 5 out of 5 stars

Thank you these; Candied Clementine Segments in Dark Chocolate, Dark Chocolate Brazils (Beech's) chocolates, Dark Chocolate Ginger (Beech's) & Fig & Walnut Tortino are excellent. They have made great... See more

Rated 4 out of 5 stars

Delivery man rang twice intercom for two doors. I waited for delivery to come up but never did. I realised later that day the box was left downstairs in the communal area at the entrance. Luckily I... See more

Rated 5 out of 5 stars

Excellent! I was given accurate details about supply and delivery. I had been let down by other companies when attempting to purchase the same product. I buy dark truffle chocolate figs every year... See more

Company details

  1. Restaurants & Bars

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,612)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect

Easy to place order and arrived perfectly on time. Great selection of producta

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Pompous Customer Service and Avoiding Eye Contact


Bought on-line Vergani’s hand-wrapped panettone from TKMaxx the year before. They arrived flat topped and were compressed causing them to lose their airiness. We described the condition with a photo to TKMaxx customer service, they apologised and accepted the return.

Bought 2 hand-wrapped Vergani panettone from this seller when on offer this year. They arrived worse than the condition as those from TKMaxx. Just by looking at the delivery, we could tell they had been handled roughly. We informed the seller straightaway and sent them a photo with one unwrapped to demonstrate our claim, one proper panettone from Loison in the background for comparison, and requested to return the one not yet opened They refused. They said they have been selling this brand for years, that Vegani panettone don't have very domed tops, and they can't accept that the taste of them has been compromised. Well, the panettone looks a solid mass for us. The seller’s years of experience tell them otherwise (photo attached)

The lesson we have learned is to continue to opt for boxed or tinned panettone as we always have done, and buy delicate bakery produce only from reputable retailers who have established system of quality control and take heed of consumer’s rights when things go awry.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Delighted!

My order arrived very quickly. The jars of clams were very well packaged. I shall certainly order again. Delighted!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed. My goods were delivered very quickly, using standard delivery.

30 December 2024
Unprompted review

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