I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.
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See what reviewers are saying
Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more
I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more
Company details
Information provided by various external sources
Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.
Contact info
365 Criss Circle, 60007, Elk Grove Village, United States
- 8476310300
- sales@mayfairhotelsupply.com
- mayfairhotelsupply.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just what I needed at reasonable prices…
Just what I needed at reasonable prices for our VRBO guest house
It took over four weeks for my order to…
It took over four weeks for my order to arrive. There was zero communication from Mayfair .....I had to call in week two to find out where my order was. I was promised the order that week, it did not arrive, again no communication from Mayfair.
As Advertised!
The ordering process, and the answering of questions during this process, was very helpful. The product is as described.
Half of order was on Back Order
Half of order was on Back Order. Called 4 times to check on order. 1 month later when I was totally out of product, I called again and was told it would be another 2 weeks. Not happy with delays or lack of communication. This is not the first time we have to keep calling. Need a system of communicating delays to customers.
Horrible horrible service
Horrible horrible service
I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK.
CALLED TWICE
THE last phone conversation the gal said they were really busy with summer and SERVICING AIRBNB
Airbnb shouldn’t even be purchasing bulk hotel products!!
Too lomg
Decent price. Decent materials. The time it took to get them was a bit long. Three weeks to get the towels i think was too long. Other than that it was all good.
got order after 1 month.
Ordering is easy and delivery is timely.
Recommended Company
Easy ordering, quick shipping, and product exactly as described! Thanks!!
Beyond excellent
Beyond excellent! Extremely pleased with Mairfair's products, staff and prompt shipping. I have ordered numerous times and will continue to do so again. Thank you.
I like your bath mat
I like your bath mat.
Good price so I can change it to new a bath mat for every guests.
Quick, Easy & As Ordered
Quick, easy & product arrived as promised. Free shipping was GREAT & price was good too! Thanks for good experience, will order again next time I need.
Excellent products and fast delivery
Excellent products and fast delivery. Thank you for the strong work.
Mayfair has delivered quality products…
Mayfair has delivered quality products in a timely manner for our small business!
The softest blankets ever
The softest blankets ever. Great service and fast shipment.
They had the specific product that I…
They had the specific product that I wanted, shipped quickly, and a great price.
This transaction didn't suck.
Accurate and speedy service!
the case of coffee last sent
the case of coffee last sent, Wolfgang Puck, had the old packaging. I received the newest packaging the previous order. I got complaints of stale tasting coffee. This tells me the case I recently received was on a shelf somewhere deep in the warehouse anxious to be moved. Not acceptable.

Reply from Mayfairhotelsupply
I originally had a few questions so I…
I originally had a few questions so I called Mayfair Hotel Supply directly and spoke to Lauren. She and Kimmy both got back to me in a timely manner after I placed my order. My item was delivered to the front door without damage and fairly quickly after order was placed. The item I ordered was much less expensive and in stock as compared to other companies I contacted. Thank you Mayfair Hotel Supply Co.
very good product
very good product, quick shipping, all for a fair price
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