Mayfairhotelsupply Reviews 

218
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.

Rated 1 out of 5 stars

Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more

Rated 1 out of 5 stars

I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more

Rated 4 out of 5 stars

Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more

Company details

  1. Hotel Supply Store

Information provided by various external sources

Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.


Contact info

3.7

Average

TrustScore 3.5 out of 5

218 reviews

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3.7

All reviews

(218)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase on a hard…

Very happy with my purchase on a hard to find item. Price was fair, came pretty quickly and although there was a glitch with the UPS delivery Mayfair customer service was right on it. Tracked it down and got it to me the next day. I will use them again. Highly recommend.

26 January 2019
Unprompted review
Rated 3 out of 5 stars

I placed an order for soap and linen…

I placed an order for soap and linen and
It was billed immediately to my credit card. In less than a week the soap
bars arrived but no linen. I did receive call from customer service letting me know that the linen would be back ordered and might take two weeks to fill.
I said that was fine. 2 weeks came and went and still no linen. I called again, and the customer rep said she would look into and get back to me......she did not. A week later I called again, spoke with another rep, who also promised to look into it and I suggested she e-mail with whatever news she found. That didn't happen either., but within a few days half of the linen was delivered and 2 days later the other half arrived to complete the order. The price for the total order was about
10% less than than other suppliers I have used. So I will probably order
again from Mayfair altho my other suppliers typically do not charge until
the order is shipped.

11 November 2018
Unprompted review

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