I ordered sheets. Customer service notified me they were going to be on back order but received them before the date they gave me.
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Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they wer... See more
I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'... See more
Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but... See more
Company details
Information provided by various external sources
Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.
Contact info
365 Criss Circle, 60007, Elk Grove Village, United States
- 8476310300
- sales@mayfairhotelsupply.com
- mayfairhotelsupply.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great product
Great product! Love the look of it and the quality of the package.
Very nice blankets and great customer…
Very nice blankets and great customer service!!! Thanks so much.
My order came in on time
My order came in on time, it was what I ordered, Price was good, free shipping
Mayfair has been great to work with…
Mayfair has been great to work with over the past 10 years. I haven't had any issues and items ship quickly and orders are accurate.
Great choice of product and excellent…
Great choice of product and excellent purchasing system.
Great company!
I really like the products and they…
I really like the products and they shipped fast. The only glitch I've had is exchanging one product for another. I spoke with a customer rep and gave my info. They were supposed to call back and never did. Still waiting.
Just what I needed
I found just what I needed. I was looking for a bathtub soap dish that was an odd size and had looked at lots of websites. This one was perfect, priced right and was delivered quickly!
Thanks!
Original Vellux. blankets
The blankets were Original Vellux, as Imhad wanted. Carefully packaged. .Fair pricing. Thank you.
good products,good service
I liked the fact that when I called…
I liked the fact that when I called with questions I got to speak with a real person. Very nice and helpful staff.
My large order (greater than $800) was…
My large order (greater than $800) was processed relatively well, with my items arriving via 3 different shipments. However, my last item (a case of pillows) didn’t arrive promptly and I had to place multiple calls to Mayfair to identify the problem and resolve the issue. It finally arrived, but after many days after other items were received.
Good service and packed well
Good service and packed well! I only wish they had a coffee / condiments set
Good Selection, Fair Prices & Fast Shipping!
Great company to do business with. Fair prices, fast shipping and good selection.
I ordered towels after using the brand…
I ordered towels after using the brand at a hotel. Now every morning I feel like I'm on vacation again -wrapped in extra-long, extra-plump bath towels.
Order 25405 Item TOM910361101 was not…
Order 25405 Item TOM910361101 was not acceptable. Very thin towel. Spoke with Lauren about returning and she was to have someone call back. Called a second time and left message for manager to call back. No one has contacted us.
Great company
Great company , or product was as expected. Will be ordering more in future.
Quality Products
Last month, I ordered for the first time from Mayfair Hotel Supply. I placed an order for a case of each of the following individual sizes: Ecoessential Ecossential Elements Bath Gel, Shampoo, Conditioner, Body Lotion, Makeup Remover Packets and Plastic Wrapped Tumblers, I was very pleased with the quality and value. The only issue I had was that most of the body gels were not closed properly and leaked all over the case. Thankfully, the other product was not damaged and Mayfair Customer Service (Tammy) was very apologetic when I called to advise and they sent out a replacement case that very same day, and overnighted it! I will do all my future business with them, good company that stands behind their product.
Missing order of conditioner
I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.
Still haven’t received my order that…
Still haven’t received my order that was placed the first part of July. I called the number listed last week and spoke to two different people. The last lady I spoke with said she would call me back when she found out what happened to my order. Still waiting and it’s August 3rd. Think I need to call my credit card company and get my money back.
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