Maturelion Reviews 

515
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 234 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the product quality, describing items as well-made with good designs and accurate colors. The ordering process was often easy and efficient, with several deliveries arriving in a timely manner. Some consumers also found the pricing decent for the quality. Conversely, a small portion of people felt dissatisfied with long delivery times, especially for products from China. Specific product concerns included graphics peeling, sizing issues, and items not matching descriptions or having manufacturing flaws. Additionally, some customers reported incorrect or unreceived orders, leading to refund difficulties.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the high quality, good design, and... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the high quality of shirts,... See more

Order

People report ambiguous experiences with their orders, with some customers praising excellent communication... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising reasonably quick... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the product line to be at a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to use the website and select the shirt and size. I would recommend a preview after selecting the name you want printed to see how it looks. I'd also recommend an option to select from a... See more

Company replied

Rated 4 out of 5 stars

Appears to be of descent quality. Haven’t washed yet, I’m not crazy that it needs to be air dry and not in dryer. It’s a gift, so I don’t know yet. Unless you expect to pay unreasonable priority de... See more

Company replied

Rated 4 out of 5 stars

The price is decent, could be better but decent. I've ordered from you guys several times, and the product is always good too, The only reason I gave 4 stars instead of 5 is the shipping. It always ta... See more

Company replied

Rated 4 out of 5 stars

Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchas... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(515)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality hat I received was NOT the quality hat I ordered

The hat I received was NOT the hat I ordered. The hat I ordered was a distressed hat with small tears to look very worn. It appeared to be a quality hat which is why I was willing o pay the $19.99 plus exorbitant shipping. The hat I received was a cheap hat without the distressed look. I could have bought the same hat from amazon for $9.99 and no shipping.

UPDATE: I contacted Maturelion customer support per their response to my review and they are sending me a replacement. It will take up to 2 to 3 weeks for them to ship. I will update this again when/if I receive the replacement hat.

UPDATE 2: Maturelion replaced the hat. I should have contacted their customer service directly rather than create a bad review. That should always be the first response. My apologies.

25 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

We’re truly sorry the hat you received was not the distressed style you ordered—it should have matched the product exactly, especially given the price and your expectations. And we completely understand your frustration.

You trusted us to deliver what was shown, and we fell short.We’ll make this right: Please email support@maturelion.com with your order number and a photo of the hat received. We will check and help you better. We’re also reviewing our fulfillment process to prevent this kind of mix-up from happening again.

Thank you for bringing this to our attention. We’re sorry we let you down.

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Great products!

Great selection of men's shirts/jackets and designs! The quality of the shirts was excellent as well. Ordering was easy and efficient. The only drawback was the shipping since it took a while, but it was free. Highly recommended! I would definitely order more.

15 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your kind review!

We’re thrilled you love the designs, quality, and ease of ordering—great to know it was a smooth experience.We hear you on the shipping time, and while it’s free, we know it can take a while. We’re working to make delivery faster without compromising value.

Thanks so much for recommending us—we truly appreciate your support and can’t wait to welcome your next order! 💙

Best regards,
Maturelion Customer Service Team

Rated 4 out of 5 stars

Quicker delivery than I expected.

Quicker delivery than I expected.

22 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

That’s awesome to hear—thank you!

We’re so glad your order arrived faster than expected. Nothing beats a pleasant surprise when it shows up at your door ahead of schedule!

Thanks for choosing Maturelion. We appreciate your trust and can’t wait for you to wear it with pride.

Best regards,
Maturelion Customer Service Team

Rated 4 out of 5 stars

shirts are wonderful

shirts are wonderful. shipping was sloooow but they made it.

18 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you for your review! So glad you’re loving the shirts—awesome to hear they lived up to expectations!
We totally hear you on the shipping speed; we know it took a while, and we sincerely apologize for the wait. While delivery times can vary (especially internationally), we’re actively working to improve shipping speed and transparency.
Thanks for sticking with us and seeing it through. We appreciate your honesty and are so happy your order finally arrived safely!

Maturelion Customer Service Team

Rated 5 out of 5 stars

Exactly as expected

Shirts and hoodies look and feel ass expected.. sizes were spot on..

13 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you for your review! We're glad the shirts and hoodies look and feel exactly as expected—quality and comfort are super important to us. And we're happy to hear the sizing was spot on!Thanks for choosing Maturelion .
We appreciate your support and can’t wait to see what you wear next!

Maturelion Customer Service Team

Rated 1 out of 5 stars

The hat is not a proper adult size

The hat is not a proper adult size. It fit more like a child's size. Made in China, need we say more? I loved the verbiage but the product is substandard for sure. Do not waste your money on the "Don't Let The Old Man In" hat.

15 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

I'm sorry to hear that the hat did not meet your expectations in terms of sizing and quality. We strive to provide products that satisfy our customers, and it's disappointing to learn that we fell short in this instance.

We appreciate your feedback regarding the sizing issue and the overall quality. This information is valuable as it helps us improve our products and services. We will review this product with our supplier to address these concerns.

To resolve this matter, we would like to offer you a full refund or an exchange for another item. Please contact our customer service team at support@maturelion.com so we can arrange this for you.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards,
Maturelion Customer Service Team

Rated 1 out of 5 stars

Poor Quality and Hat fits a Child

Poor quality and the hat fits a child not an adult.

20 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

We regret that the hat you received did not meet your expectations in terms of quality and fit. We understand that it is crucial that our products meet the standards we promise our customers.

To resolve this issue, we would like to offer a refund or exchange. Please contact our customer service team at support@maturelion.com or provide your order number so we can assist you with resolving the issue as quickly as possible.

We value your feedback, which helps us improve our products and services. Thank you for bringing this issue to our attention, and we look forward to serving you satisfactorily.

Sincerely,
Maturelion Customer Service Team

Rated 5 out of 5 stars

I love my Grumpy Old Man hat

I love my Grumpy Old Man hat: clever slogan, soft feel, great color. All your products are creative!

19 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you for your wonderful feedback! We're delighted to hear that you love your Grumpy Old Man hat and appreciate its clever slogan, soft feel, and great color. It's fantastic to know that you find our products creative, as we strive to offer unique and enjoyable items.

If you have any questions or need assistance in the future, please feel free to reach out. We look forward to bringing you more creative products!

Warm regards,
Maturelion Customer Service Team

Rated 4 out of 5 stars

I bought the Hats as Gifts

I bought the Hats as Gifts. To be Honest, They are REALLY Nice Hats'. Wearing One feels' like You have worn It for ever, comfort wise, like Your everyday GO -to -Hat. Shipping up-date could be better, but, delivery time was quick. Thank You for Your Product.

18 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you’re happy with the hats and that they’ve made such a great impression as gifts. It’s wonderful to know they feel like an everyday go-to hat—comfort is so important!

We appreciate your honest feedback about the shipping updates and will work on improving that aspect to make the experience even better for our customers. That said, we’re glad the delivery time was quick for you.

Thank you again for your kind words and for choosing our products. If you ever need assistance or have any questions, feel free to reach out—we’re always here to help!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Love the shirt and quick shipping.

12 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your kind words! We’re thrilled to hear that you love the shirt and that the shipping was quick—it’s always our goal to provide both great products and efficient service.

Your support means so much to us, and we hope to see you again soon! If there’s anything else we can do for you, please don’t hesitate to reach out.

Thanks again for choosing us!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

I bought Three Hats

I ordered three "Uncle Sam's Misguided Children" hats for me, my buddy in Montana and my daughter, all USMC vets. The hats were a good price and seem well made

1 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your order and for sharing this meaningful moment with us!

We’re honored that you chose the “Uncle Sam’s Misguided Children” hats to wear with pride—especially knowing they’re going to three USMC veterans. That carries deep respect. Thank you for your service, and for passing that legacy on to your daughter. It doesn’t get more powerful than that.

We’re glad you found them fairly priced and well-made. We hold our gear to a high standard because we know it’s more than apparel—it’s identity, brotherhood, and statement.Wear them loud, wear them proud. We’re grateful to support warriors like you.

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Excellent quality & delivery time

Excellent quality, fast delivery! Great experience.

2 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your wonderful review!

We're thrilled to hear you're happy with the excellent quality and fast delivery—that's exactly what we strive for!So grateful for your support and for calling it a great experience.

We truly appreciate you!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

The cotton shirts are amazing quality

The cotton shirts are amazing quality. Honestly definitely will order again!

7 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your kind words! We're absolutely thrilled you're loving the quality of our cotton shirts—that means everything to us.

High-quality, comfortable fabrics are at the heart of what we do, and we're so glad it shows.We can't wait to welcome your next order—thank you for choosing us!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Nice t-shirt

Nice t-shirt, fast shipping, very happy with placement of art on t shirt, very happy thank you

15 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for the wonderful feedback!

We're thrilled you love the t-shirt—especially the placement of the design. It means a lot that you're happy with the look, quality, and speed of delivery.

Thanks for choosing Maturelion. We truly appreciate you and can't wait to serve you again!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Great shirt

Great shirt while I have too many this one caught my eye, and I ordered it and Love it

2 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your wonderful feedback! We’re so glad to hear that, even with your impressive shirt collection, this one caught your eye—and even happier to know you love it!

Your support means the world to us, and we’re thrilled that we could add something special to your wardrobe. If there’s anything else we can do for you, or if you’re on the hunt for another new favorite, don’t hesitate to reach out!

Thanks again for choosing us—we truly appreciate it!

Best regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

It's exactly what I expected

It's exactly what I expected, good quality and arrived in a reasonable amount of time.

12 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for sharing your experience with us! We’re thrilled to hear that your order met your expectations, arrived in a timely manner, and that you’re pleased with the quality.

Your satisfaction is our top priority, and it’s always wonderful to know when we’ve hit the mark. If there’s anything else we can assist you with or if you have any questions, please don’t hesitate to reach out.

Best regards,
Maturelion Customer Service Team

Rated 4 out of 5 stars

It was fast

It was fast, and easy to order. Thanks for your order then crickets. Not able to look at the shipping thru the website. So don’t know when it will ship or by who.

27 August 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you for your feedback—we're glad the ordering process was fast and easy for you!

We’re truly sorry about the lack of communication after your order and understand your frustration about not having clear shipping updates. You should receive a tracking email once your order ships, and tracking should be available directly on our website under "Order Status." Please email us at support@maturelion.com with your order information so we can check it further. We’re improving our post-order communication to ensure no one feels left in the dark.

Thank you for speaking up and giving us a chance to fix this.

Warm regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

This was a baptism gift for my grandson…

This was a baptism gift for my grandson and he absolutely loved it! My son’s name is Guy and we lost him a few years back so this shirt was especially fitting. We all loved the saying!

10 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for sharing this deeply touching message—your words truly moved us. 💙

We’re so honored that our shirt was chosen as a baptism gift for your grandson, and even more humbled to hear it carries such special meaning in memory of your son, Guy. That connection, that love passed down—it’s what matters most. We’re truly sorry for your loss, and we’re deeply grateful that the shirt brought comfort, joy, and a meaningful tribute on such an important day.

Knowing he absolutely loved it means more than we can express.

Thank you for trusting Maturelion with something so personal and sacred. We don’t take that lightly. Our hearts are with you and your family—may this moment be filled with peace, love, and lasting memories.

Warm regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

Good quality and runs true to size

Good quality and runs true to size. Very satisfied with purchases.

9 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you for your feedback! We're so glad you're happy with the quality and fit—knowing it runs true to size means a lot!

Thank you for trusting us with your purchase. We truly appreciate it!

Warm regards,
Maturelion Customer Service Team

Rated 5 out of 5 stars

great product and amazing quality

great product and amazing quality

5 September 2025
Unprompted review
Maturelion logo

Reply from Maturelion

Dear Customer,

Thank you so much for your kind words!

We're thrilled you love the product and quality—means the world to us! Stay blessed, and we can't wait to serve you again. 💙

Warm regards,
Maturelion Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look