MasterChef.com Reviews 80

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their high quality and professional appearance. Many people are very happy with their purchases, finding the items to be well-made and offering good value. The service is also consistently described as good, with efficient dispatch and timely arrivals. However, some customers also noted concerns regarding product quality, particularly with certain items like frying pans and aprons after washing. A few reviewers mentioned that some knives, while sharp, felt light, and one customer found a gift set's knives no better than existing ones. There were also isolated reports of pans emitting a burning plastic smell during use.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are happy with the quality of items, such as... See more

Quality

People report ambiguous experiences with quality. Many customers praise the high quality of products, noting... See more

Based on these reviews

Rated 5 out of 5 stars

A purchase made for my son who's starting out on his journey to be a professional chef. I had looked at many knife sets and these seemed to be good value and came with the roll-up pouch to safely car... See more

Rated 5 out of 5 stars

Unfortunatley I had my parcel stolen from where it was delivered, in plain sight on my doorstep literally. Masterchef Customer Services were brilliant and sorted the problem out within a day. So al... See more

Rated 5 out of 5 stars

Ordered 3 items but unfortunately one was missing on delivery. Not a problem though after one email the item is now being dispatched. Sorted out very easily.

Rated 5 out of 5 stars

Very fast delivery. High quality products. I'm very happy as I ordered kitchen set apron, kitchen towels and oven gloves. Everything is made very well.

Rated 5 out of 5 stars

Nice set of kitchen. Multi purpose. Would happily recommend but beware, they are very sharp!

Rated 5 out of 5 stars

Knives arrived in good time, they look very professional and are razor sharp, very happy with them

Rated 5 out of 5 stars

Well made frying pan and a good price. Now when the surface looks worn we will replace it with a new one. It will be interesting to see how long the frying pan lasts.

Rated 1 out of 5 stars

I bought the MasterChef Essentials ‘Look Like A Pro’ gift set as a birthday present for my husband.He tried two of the knives and didn’t think the knives were any better than what he already had. He... See more

Rated 3 out of 5 stars

Love the apron , but it was for a birthday gift so when it arrived the surprise was spoiled as the logo was all over the packaging so a little disappointed xx

Rated 1 out of 5 stars

The quality of the apron is fine until washed and is then extremely poor. I will not purchase another

Rated 3 out of 5 stars

It wasn't as fine at zesting and doing garlic and ginger I thought the blade would be much finer

Rated 1 out of 5 stars

The pans make a burning plastic smell when cooking and the handles begin to burn away!

Rated 3 out of 5 stars

Nice Sharp but a little on the light side could do with more weight them


Company details

  1. Countertop Store
  2. Home Goods Store
  3. Knife Store

About MasterChef.com

Written by the company

We want to inspire our viewers to change their own lives through food, so we have developed officially branded kitchenware ranges in close collaboration with the show in order to fully reflect the integrity and professionalism of the MasterChef brand, and its ability to nurture talent at all stages of the culinary journey.

From signature staples that are perfect for those less experienced, to higher-end tools for more professional use, we’ve catered for all levels of home cook. The MasterChef kitchenware ranges also offer an extensive range of options when it comes to design, functionality, and price point, giving the MasterChef viewer the flexibility to make the right choices for their kitchen!

Many of our MasterChef goods arrive with exclusive QR code access to extensive libraries of culinary advice and recipes, enabling every home cook to explore restaurant quality meals that they see on our shows and share in the spirit of MasterChef at home!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

novice

Need to know how to sharpen knives. Wow! Thank you for your fast response. Now I know how to sharpen a knife. I would rate my experience with the response a 10 out of 10.
My wife and I watch the show all the time and we just love it. If we can't be home to watch it it's always been record it for us. My next goal is to get the hex clad set of pots and pans kind of expensive, but we are going to just have to save some of our Social Security money to get it. But we will get it thanks again.

7 October 2024
MasterChef.com logo

Reply from MasterChef.com

Thank you for your feedback - you have have prompted us to write an article about sharpening knives. In the meantime, here is a video that may help: https://www.youtube.com/watch?v=SBn1i9YqN1k

Rated 5 out of 5 stars

This is a beautiful set of knives

This is a beautiful set of knives. They are sharp well balanced easy to handle. I think it is good value for the price. I am very pleased.

1 September 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

My Masterchef Knives and Cookware sets

I saw the knives and pan sets online and just had to have em. Amazing prices and amazing quality. Thank you Masterchef for the great quality products that you made available to me. I'll enjoy them for years to come I'm sure

30 September 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

Love all the colors on the handles but…

Love all the colors on the handles but most of all the quality is exactly as I expected. Great products….
The knives are Wonderful! Very sharp and beautiful.

24 October 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

The pots and pans we received are…

The pots and pans we received are performing as expected. Hubby seems more enthralled with the knives (maybe I should be a bit concerned about that). Reasonably priced for all we received.
They arrived here so quick it was hard to keep it a secret from him (a gift as he recovered so quickly and well after surgery for torn achilles tendon and confined to a wheelchair for 3.5 mos). So far so good. I would and have recommended Master Chef to others.

3 September 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

Complete satisfaction

The first thing that caught my attention was the price, and that excitment heightened when I saw the bonus apron, mitts and towels. When I received the knife set I couldn't wait to slice and dice some veggies, and boy was I super pumped about the sleek look and ease of cutting through foods. I'm totally hooked, and have ALREADY recommended these to my coworkers and friends.

28 August 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

Great quality knives

Great quality knives and block, bought for a present and very pleased

24 October 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

I bought this as a wedding gift

I bought this as a wedding gift to my husband and he was very pleased! Thank you so much Masterchef ☺️🤍🥂

20 October 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

Masterchef apron

Firstly it was very easy to order. I was constantly updated on my orders statement. My order arrived when I was told it would and the item is high quality. Would recommend highly

5 September 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

New knife set

Ordered and received new knives within 48hrs . Fantastic quality and also look good.

20 October 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

All good

Fast delivery, well packaged. Good knives for the price.

20 August 2024
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Reply from MasterChef.com

Thank you

Rated 5 out of 5 stars

Good grater!

The order came quickly and the grater is excellent! I like the guard which protects against the sharp parts and the fact that it can go in the dishwasher!

21 September 2024
MasterChef.com logo

Reply from MasterChef.com

Thank you

Rated 2 out of 5 stars

Fire in air.. fryer.

I brought my air fryer and it was incredible good and worked/ cooked perfect. Better than my usual. But after 3 months of cooking the air fryer started to smoke and fire was all over the place in the kitchen. Hopefully I was home and not out for a walk.. this is just a reminder to other folks who have a Masterchef air fryer.

11 July 2024
Unprompted review
Rated 2 out of 5 stars

Bought Masterchef blender 800W

Bought Masterchef blender 800W. It's cheap it's plastic, and except for juices/smoothies, it just doesn't blend anything (Properly blend softened chickpeas is impossible, even with lots of oil). It is again, simply commercialisation of poorly fabricated products with cheap materials branded with a known TV show .. should be expected for the price, I suppose (?) .. Returned ours to the store.

17 April 2024
Unprompted review

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