Manning Stainton Mortgage Advice Bureau Reviews 

982
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dedicated advisors for being extremely helpful, professional, and fully supportive throughout the entire mortgage journey. Advisors consistently go above and beyond to make complex financial procedures clear, transparent, and remarkably easy to understand for everyone involved. Some reviewers were happy with the exceptionally fast response times and smooth communication that consistently kept them fully informed at every step. Many people also highlighted that the outstanding service significantly reduced anxiety and made buying a home much less stressful and daunting. Clients feel completely reassured knowing they receive reliable guidance from professionals who are always ready to answer any questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are exceptionally quick to respond,... See more

Service

Clients share positive opinions on service, highlighting outstanding support, quick communication, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumers felt put at ease right away... See more

Response time

Consumers find response time to be positive, highlighting fast and prompt communication via email and phone.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me ou... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommen... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

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4.9

All reviews

(982)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

Vicky and Dominic for the win!

We have had an excellent experience working with our Vicky and Dominic. From changing properties, visa expiration and first time buyers, they have both been incredibly professional, helpful, friendly, and supportive throughout the entire process.

Vicky provided clear guidance and expert advice, taking the time to explain everything and answer all our questions, which gave us confidence and peace of mind. It felt like talking to a friend. Dominic was equally outstanding, ensuring everything was organized, handled efficiently, and kept moving smoothly with regular updates and excellent attention to detail.

Buying a home can be a stressful experience, but their dedication, patience, and teamwork made the whole mortgage process so much easier and less stressful for us. We truly appreciate all the hard work, care, and effort they have put in to help us.

We couldn't have asked for better support and would highly recommend them to anyone looking for a mortgage advisor and a fantastic support team. Thank you both so much for making this journey such a positive experience!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from William and the team at Mortgage Advice Bureau!

William and the team have been fantastic from start to finish, making the whole mortgage process smooth and stress-free. William was always approachable, knowledgeable and happy to answer any questions, keeping us informed and reassured every step of the way.

We’re absolutely delighted to have had our mortgage offer accepted and are so grateful for all their hard work and support. 🏡

Thank you, William and the team, for making the experience such a positive one. I would highly recommend Mortgage Advice Bureau to anyone looking for mortgage advice!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

I'd highly recommend Sunjay Chauhan and…

I'd highly recommend Sunjay Chauhan and Dominic Challinor anyone looking for mortgage advice and good work. They were professional, approachable and helpful throughout the process, taking the time to explain everything clearly and answer my questions. Their support made what could have been a stressful experience feel much more manageable. Thank you both for your hard work and excellent service!

21 October 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

It is great to hear that your experience was so positive and that the process felt manageable and stress-free. Providing clear, approachable, and professional support is always the main goal. Thank you so much for sharing your kind recommendation and appreciation for the hard work.

Rated 5 out of 5 stars

They are experience and professional

They are both Vicky Alexander & Dominic Challinor extremely experience and professional.
I cannot recommend this mortgage broker highly enough! They are absolutely fantastic people who go above and beyond to make the entire mortgage process smooth, stress-free, and straightforward. From the very beginning, they were professional, friendly, approachable, and always willing to answer any questions we had.

If anyone needs mortgage, they’re the top people you need to see without a shadow of doubt.

19 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that your experience was so smooth and stress-free. Our team always aims to provide professional, approachable, and dedicated support to guide you through every step of the process. Your high recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Vicky & Dominic

Vicky has made the journey of applying for my first mortgage smooth sailing. Alongside Dominic they are quick to respond so anything needed and as a first time buyer they are the perfect team with all the answers. Thanks guys!

20 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are absolutely thrilled to hear that purchasing your very first home was such a smooth and stress-free experience. Navigating the mortgage process for the first time can feel overwhelming, so we are delighted that our team was able to provide the quick responses and clear answers you needed. Thank you so much for sharing your wonderful feedback!

Rated 5 out of 5 stars

First time buyers

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommend them enough.

19 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are glad you enjoyed your experience. We understand how overwhelming buying a first house can be, and we are happy our team could patiently guide you through.

Rated 5 out of 5 stars

Great experience!

We have had a really positive experience with Vicky Alexander and Dominic Challinor from the mortgage advice bureau. They helped us apply for our mortgage and sorted everything out for our second house move! We have felt at ease throughout the whole process and they have explained everything throughout. They were very prompt with answering any of our questions via email. We can’t recommend them enough. This is our third experience using the mortgage advice bureau having used them as first time buyers, for our remortgaging and then buying our second home. Thank you so much we will be back in the future for any remortgaging advice :)

17 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

It is wonderful to hear that you had such a seamless experience during your latest house move. We are incredibly grateful for your continued loyalty over the years, from your very first purchase to your recent relocation. Knowing that you felt supported, well-informed, and at ease throughout the entire process means the world to us. Thank you for your highly valued recommendation, and we look forward to assisting you again with your future financial needs.

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are…

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me out 100% recommended. Also Mohammed Shoaib , who also guided me through this journey. I don’t think that I could do without them help, If I decide to buy another house, definitely I would get in touch again. Really appreciate for everything. Lilian Pereira

15 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so glad to hear about your positive experience during the remortgage process. We are pleased that our team members provided such dedicated support and guided you smoothly through every step of this journey. Your kind words and recommendation mean a lot to us, and we would be delighted to assist you again with any future property plans.

Rated 5 out of 5 stars

Yet another smooth transaction…

Yet another smooth transaction coordinated by Dominic and Vicky. Really much appreciate for all the help.

30 September 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are glad to hear your purchase went smoothly. Thank you for your review.

Rated 5 out of 5 stars

Thomas Hawley and Elizabeth Bell were…

Thomas Hawley and Elizabeth Bell were excellent with any questions we had and the process was so smooth from start to finish. Would definitely recommend.

8 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are thrilled to hear that you had such a seamless experience and that all your questions were answered so well. Thank you for your kind recommendation and positive feedback!

Rated 5 out of 5 stars

A First-Class Service with a Human Touch

We’ve secured several mortgages through MAB since 2019 and have returned time and again because of the consistently excellent service provided by Sunjay Chauhan, with support from his colleague Dominic Challinor. They have secured competitive mortgage rates and offered thoughtful advice on the insurance policies best suited to our evolving needs. The whole process has always been smooth and reassuring, combining first-class professionalism with a genuine human touch. Thank you again for all your help—it is very much appreciated.

1 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

It is wonderful to hear that you have chosen to work with us repeatedly over the years. We are delighted that our team has provided such smooth, professional service and helped you find the right options for your changing needs. Thank you so much for your loyal support and kind words.

Rated 5 out of 5 stars

As first time buyers

As first time buyers, we felt completely clueless about the process of applying for a mortgage. Thomas Hawley put us at ease immediately, providing us with exceptional support, tailored advice and reassurance throughout the whole process. Both he and his colleague, Elizabeth Bell, went above and beyond and were just at the end of an email or phone call anytime we needed any advice. We would highly recommended MAB to any first time buyers. We’re very grateful to Tom and Elizabeth for all of their support and expert guidance.

23 July 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are glad to hear that your experience as first-time buyers was so smooth and reassuring. Navigating the home-buying journey can feel overwhelming at the start, so we are delighted that our team was able to provide the tailored guidance, prompt communication, and continuous support you needed to feel completely confident throughout the process. Thank you very much for taking the time to share your kind recommendation.

Rated 5 out of 5 stars

Sophie has been absolutely amazing…

Sophie has been absolutely amazing throughout organising our mortgage, she has gone above and beyond to make things effortless on our part even through the many bumps in the road that we faced. We are extremely happy with the service both Sophie and katie have provided for us :) nothing was ever too much trouble and communications were fantastic.

1 October 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so thrilled to hear how supported you felt during your mortgage journey! It is wonderful to know that our team's dedication, clear communication, and willingness to navigate every challenge helped make the experience as seamless and stress-free for you as possible. Thank you so much for your kind words and five-star rating!

Rated 5 out of 5 stars

My overall experience with this team…

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued.
A big shout out to Cassie for filling in so seamlessly after the initial stage with Shannon. You guys are simply the best!

30 September 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are absolutely thrilled to hear about your amazing experience with our team! It's wonderful to know that our colleagues made you feel so important and valued, and that the transition was seamless. Thank you for your kind words!

Rated 5 out of 5 stars

Fantastic service, Fantastic Staff

great service, as somebody who hasn't had to mess around with my mortgage for the last 20 years i had no idea what i was doing, also there were were added complications of adding my wife to the new mortgage, so despite all my my stupid questions and im sure my annoying emails Louse and Cassie were great with me, explaing everything clearly and calmly and setting my mind at ease whenever a bump in the road came up. Again, fantastic service great advice and perfectly heplful right up until the last minute.Thanks again for making the process as painless as possible.

28 September 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear that our team was able to make your mortgage process as smooth and stress-free as possible, especially with the added complexities. It's wonderful to know that our clear explanations and calm approach helped ease your mind. Thank you for your kind words!

Rated 5 out of 5 stars

Vicky and Dominic have been very…

Vicky and Dominic have been very amazing. They have done a fantastic job assisting us and making the process very seamless. I highly recommend their services.

28 September 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our team. It's wonderful to know that our colleagues provided fantastic assistance and made the process seamless. Thank you for your high recommendation!

Rated 5 out of 5 stars

Dominic and Vicky provided excellent…

Dominic and Vicky provided excellent mortgage advice throughout the process very helpful, professional, and always available to answer our questions. Highly recommended!

24 September 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our team. It's wonderful to know that our colleagues provided helpful, professional advice and were always available to answer your questions. Thank you for your high recommendation!

Rated 5 out of 5 stars

Both Dominic Challinor and Vicky…

Both Dominic Challinor and Vicky Alexander were very helpful and quick to answer my questions and resolved any issues I came across. Really friendly simple advise, I would definitely recommend to use them, you can't go wrong.

24 August 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team was helpful and responsive in addressing your questions and resolving any issues. We appreciate your kind words about the friendly and straightforward advice you received.

Rated 5 out of 5 stars

Always Recommend

We have always had great experience from Thomas Hawley, he is very thorough and helpful. He and his administrator Elizabeth Bell are very reliable and have gotten us the best mortgage rates.

24 September 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are delighted to hear about your positive experience with our team. It's wonderful to know that our colleagues were thorough, helpful, and reliable in securing the best mortgage rates for you. Thank you for sharing your kind feedback!

Rated 5 out of 5 stars

We worked with Thomas Hawley and…

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers they were extremely valuable and we can’t thank them enough!

23 September 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that our team made your first home-buying experience a fantastic one. We truly appreciate your kind words and are delighted to have been valuable to you throughout the process!

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