Manning Stainton Mortgage Advice Bureau Reviews 

957
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, competent, and supportive staff for explaining every detail clearly and making daunting property purchases feel completely straightforward, manageable, and entirely stress-free. Reviewers deeply appreciate the approachable nature of their advisors, noting that appointments are scheduled conveniently and tailored around busy daily lifestyles. People highlight the exceptional communication, rapid response times, and regular updates provided, which effectively alleviate anxiety during complicated transactions. Consumers consistently note that team members deliver personalized guidance, valuable expertise, and brilliant solutions, ensuring every single question is answered thoroughly from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as extremely knowledgeable, professional, and... See more

Service

People report positive experiences with service, highlighting the professional, prompt, and patient support... See more

Customer service

Users describe positive interactions with customer service, noting great communication, fast responses, and... See more

User experience

Clients share positive opinions on user experience, highlighting how straightforward and stress-free the... See more

Response time

Reviewers mention positive feedback about response time, highlighting fast communication and quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

957 reviews

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5.0

All reviews

(957)

224 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle and Laura have been amazing…

Michelle and Laura have been amazing throughout. I've been kept up to date with everything. This is my first time buying a property on my own so had plenty of questions, which were answered thoroughly and I was informed of the next stages throughout, making the process as smooth as possible. Thank you both! Couldn't recommend you enough :)

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the service from my…

Really happy with the service from my mortgage advisor. Louise and Cassie they were very helpful, professional, and made the whole process easy and stress-free. My mortgage was accepted within just one week, which was amazing! I would definitely recommend their service to anyone looking for a mortgage advisor.

27 August 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear you had such a positive and stress-free experience with our mortgage advisor. It's fantastic that your mortgage was accepted so quickly, and we appreciate your recommendation!

Rated 5 out of 5 stars

Really good experience with Joanne…

Really good experience with Joanne Boulden, she made a confusing process feel simple and was always happy to explain things when we needed it. She helped us work out the best option for our mortgage and also sorted us out with better life insurance cover. Friendly, straightforward and really easy to deal with.

24 August 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team member made a complex process feel simple and was always happy to explain things clearly. It's wonderful to know that we could help you find the best options for your mortgage and insurance needs. Thank you for your kind words!

Rated 5 out of 5 stars

Joanne B was amazing from start to…

Joanne B was amazing from start to finish. She helped us as we came to the end of our 5-year fixed rate, talked us through all the different mortgage options and helped us understand what to do with our Help to Buy loan. Everything was explained clearly and in simple terms, which made the whole process much less stressful.

She really understood our monthly budget and worked around what was realistic and affordable for us. She also helped us review our life insurance and secure better policies. Really knowledgeable, patient and supportive throughout. We couldn’t have asked for better service.

24 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience. It's wonderful to know our team provided such clear, supportive, and knowledgeable assistance with your mortgage and insurance needs. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Thanks to Joanne Boulden and cassie…

Thanks to Joanne Boulden and cassie Coates.
Great communication throughout, fast responses and very helpful as I’m not very good with these things.
Highly recommended

22 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience and that our team was able to provide such helpful and prompt assistance. Thank you for your kind words and recommendation.

Rated 5 out of 5 stars

Thanks to Katie and Sophie!

Thanks to Katie and Sophie! Great communication, fast responses, and very helpful throughout the mortgage process. Highly recommended.

24 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear our team provided such great communication and helpfulness throughout your mortgage process. We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Great service and advice from both Emma and Elizabeth throughout the whole process.
They took care of everything from start to finish and made the mortgage application smooth.
Thankful for the help and couldn’t recommend enough.

20 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear that you received great service and advice throughout your mortgage application. We're glad we could make the process smooth and stress-free for you.

Rated 5 out of 5 stars

5star experience from Sophie and Katie…

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them at all. It was a difficult purchase and chain lasting a whole year with far too many obstacles and we couldn't have done it as we did without them. A huge thanks and all the best to them! Tottaly and highly recommend!!!

19 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so delighted to hear about your 5-star experience, especially as first-time buyers navigating a challenging purchase. It's wonderful to know that our team's professionalism, promptness, competence, and patience made such a significant difference. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Amazing team

Amazing team, Vicky is amazing, she explained everything properly and put my stress to ease, as first buyer I so much needed. I can't help her enough, Dominic is amazing too, thanks guys! Really recommended Xx

Monica

4 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team made your first buying experience smooth and stress-free. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Used MAB twice now for two separate…

Used MAB twice now for two separate property purchases, both times supported by Sunjay Chauhan as mortgage advisor, and this time Dom Challinor in the Mortgage Support Team.

Both Sunjay and Dom are communicative, personable, and offer all manner of support to make informed decisions regarding mortgage products, and efficiently facilitate the administration associated with securing the desired product.

10 August 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are delighted to hear about your positive experiences with our team. We appreciate your kind words about the support and communication you received, and we're glad we could help make informed decisions and facilitate the process efficiently.

Rated 5 out of 5 stars

Thank you

Thank you, I appreciate your hard working and support

8 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are truly grateful for your kind words and appreciate you acknowledging our team's dedication. Your positive feedback motivates us greatly.

Rated 5 out of 5 stars

Great service from Thomas Hawley and…

Great service from Thomas Hawley and Elizabeth Bell. The process is still ongoing but they have been very helpful, informative and understanding throughout - especially when there have been bumps in the road.

6 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience. We appreciate your kind words and are glad our team has been helpful and understanding.

Rated 5 out of 5 stars

Sunjay provided a great experience

Sunjay provided a great experience, highly recommend.

5 June 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear that you had such a positive experience. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

They are so friendly and always ready…

They are so friendly and always ready to help you with your questions, they are professional

3 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team's helpfulness and professionalism made a positive impact on your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Amazing experience with Vicky and…

Amazing experience with Vicky and Dominic, they have made the mortgage process so smooth for me and they have explained me all steps in simple language. Vicky has been amazing answering all my queries and questions. I would definitely recommend them.

3 August 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that the mortgage process was smooth and easy to understand. It's wonderful that our team was able to answer all your questions. Thank you for your recommendation!

Rated 5 out of 5 stars

happy repeat customer

MAB did my original mortgage in 2016 and made the whole process very smooth and easy to understand for a first-time buyer. I came back to them for my remortgage in 2021 and again in 2026 and it's especially good to work with a firm that people stay with - I had the same adviser, Amanda, for all three transactions despite them spanning ten years. The rest of the MAB team seems to have changed a bit more in that time but I've had excellent service from the admins every time.

18 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear about your consistently positive experiences with us over the years. It's wonderful that our team has made the mortgage and remortgage processes smooth and easy for you each time. We truly appreciate your loyalty and kind words!

Rated 5 out of 5 stars

They’re everything is perfect and easy,

They’re everything is perfect and easy,
We’re first buyers but they make it so fast and smooth for us.
I totally recommend to everyone.
They’re the best,
Thank you.

10 July 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that your first buying experience with us was fast and smooth. We truly appreciate your kind recommendation!

Rated 5 out of 5 stars

As a first-time solo buyer

As a first-time solo buyer, I can honestly say that the team at Manning Stainton Mortgage Advice Bureau made what could have been a stressful experience feel straightforward, enjoyable, and completely hassle-free.
From the very beginning, Vicky was exceptional. Every email, phone call, text, and video call was handled with genuine care, kindness, and professionalism. She answered EVERY question I had, found the right solutions to EVERYTHING I NEEDED, and supported me through every step of the process, always making me feel reassured and confident. With Vicky everything was made easy and simple.
When Vicky introduced me to Dominic to continue my journey, the outstanding service continued seamlessly. His emails were always professional, friendly, and reassuring. No matter what additional information or documents were needed, he explained everything clearly and made the process feel simple and manageable.
Vicky and Dominic were so much more than mortgage advisors. They built such a positive and supportive relationship with me that I genuinely looked forward to hearing from them. They made me feel valued rather than just another client, and it really felt like we were all working together towards the same goal.
The knowledge, dedication, and teamwork at Manning Stainton Mortgage Advice Bureau helped turn my dream of owning my first home into a reality. I can't thank Vicky and Dominic enough for everything they did, and I would wholeheartedly recommend them and the entire team at Manning Stainton Mortgage Advice Bureau to anyone looking for knowledgeable, professional, and genuinely caring mortgage advisors.

29 May 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear about your positive experience as a first-time solo buyer. It is wonderful to know that our team was able to make such a significant milestone feel straightforward and enjoyable for you. We truly value your kind words about the care, professionalism, and support you received throughout the entire process. We are delighted that we could help turn your dream of homeownership into a reality, and we appreciate you recommending our services.

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I can't recommend Giles and Laura highly enough. From start to finish, they provided an outstanding service and made what could have been a stressful process feel straightforward and manageable.
Giles was incredibly knowledgeable, patient, and always took the time to explain everything clearly. He worked hard to find the best mortgage option for my circumstances and was always available to answer my questions.
Laura was equally amazing. She kept everything organised, kept me updated throughout the process, and made sure nothing was overlooked. Her communication was excellent, and she was always friendly, responsive, and reassuring.
Together, they made an exceptional team. Their professionalism, dedication, and genuine care for their clients really stood out. I felt supported every step of the way, and I couldn't have asked for a better experience.
Thank you both for all your hard work. I would recommend Giles and Laura to anyone looking for a mortgage broker—they truly go above and beyond.

17 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are incredibly grateful for your wonderful feedback and are so pleased to hear that our team provided such an outstanding service. It truly makes our day to know that we could make a potentially stressful process feel straightforward and manageable for you. We always aim to offer knowledgeable, patient, and clear guidance, and it's fantastic to learn that our efforts to find the best options and keep you updated were so appreciated. Your kind words about our professionalism, dedication, and genuine care mean a great deal to us. Thank you for recommending us; we are delighted to have supported you so effectively.

Rated 5 out of 5 stars

Absolutely great service for first time buyers.

As a first time buyer not knowing much about buying a house, mortgages, etc. Mortgage Advice Bureau could not have made it any easier for me. Fast communication throughout the whole process, the mortgage advisor explained the whole process and took care of the mortgage application and communication with the bank. Absolutely great service for first time buyers.

10 July 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your first home-buying experience smooth and stress-free. We appreciate your kind words about our communication and guidance throughout the mortgage process. Thank you for your wonderful feedback!

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