The mail box I ordered from MailboxWorks is of high quality, is very good looking and I like it very much. I would have liked more communication about the estimated delivery date but I have no real co... See more
Company replied
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I was pleasantly surprised at how promptly we received our order. Especially since it was personalized. Gaines packaging was top shelf, too. Not a chance of sustaining damage in transit. Price could n... See more
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They sent us wrong color mailbox. Customer service was excellent. Sent new mailbox immediately and took care of sending other mailbox back. They made it very easy! Very impressed with Sara at custome... See more
Company replied
My neighbor ordered one and I liked it, living in a Condo of 3 family dwelling, I thought it'd be best if all mailboxes look the same. The mailbox is super nice stands out and looks classy can't beat... See more
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Company details
Information provided by various external sources
Mailboxworks carries beautiful address plaques and locking home mailboxes for sale plus safe and secure USPS approved commercial mailboxes for businesses.
Contact info
1991 Lesara Ct., 95762, El Dorado Hills, United States
- (866) 717-4943
- customercare@mailboxworks.com
- mailboxworks.com
We had to replace a 20yr old mail box…
We had to replace a 20yr old mail box door. We received excellent customer service. I recommend them highly.
8 May 2023
Reply from The MailboxWorks
We love to hear your kind words and recommendation! We strive to provide quality products and service to all of our customers. Thank you for your review, Shantala!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Looks great
I was looking for a yard sign that would make our address number visible from the street, simple and classy. I thought the 18” would look huge but it’s not, we have a pretty deep yard and it’s perfect.
4 May 2023
Reply from The MailboxWorks
We are so glad you are happy with your new Whitehall lawn marker address plaque! Thank you for your review, Amanda!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Poor box construction
When you purchase a mail box that costs #350.00 you don't expect the rear section to begin to separate from the main body of the box. This is a beautiful box but I was very surprised to find that the box was siliconed together.
3 May 2023
Reply from The MailboxWorks
We want to thank you sincerely for providing detailed feedback, Frank! In order to improve your experience, we are working with the vendor to provide a resolution and will continue to reach out to you via email. As our customer, your satisfaction is our top priority, and we look forward to supporting you!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Reply from The MailboxWorks
Thank you for writing us a review, Anne!
Mailbox is great quality
Mailbox is great quality. Solid steel, powder coated - great color and finish (I bought the dark brown one). I live in a rural area and pretty sure it would take a hit from a passerby. It is solid!
I bought a double on one post. They give you 3 keys for each box. Lock works great. Smooth as butter.
Shipping was good. Tracking update links worked good. The lead time reasonable.
I am happy with the mailbox and would recommend it to family and friends.
25 April 2023
Reply from The MailboxWorks
Thank you for your review, Gayle! We truly appreciate your kind words and detailed feedback. It's incredibly rewarding for us to hear that you are pleased with your new MailBoss locking mailbox! We always strive to provide the best products and customer experience possible, and your recommendation means a lot to us.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
We love our new mailbox
We love our new mailbox. It actually replaced the same mailbox that was purchased 17 years ago. A mail carrier drove into it and needed to replace. We already getting a lot of attention in our neighborhood.
26 April 2023
Reply from The MailboxWorks
We are so glad you love your new mailbox! Thank you for leaving a review, Carmela!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Quality is very good but we ordered…
Quality is very good but we ordered gold numbers and they sent white.
20 April 2023
Reply from The MailboxWorks
Thank you for writing to us, David! We are very pleased to know you are happy with the quality, but as we want to provide the best experience possible for our customers, we have reached out to you via email to remedy the color issue.
We look forward to supporting you!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Ordered custom address for my house
Ordered custom address for my house.
It is awesome. I love love love it.! It totally matches my home and exactly what I wanted. Yes. Definitely would recommend. Delivery was good too. Wrapped carefully and securely. ❤️
18 April 2023
Reply from The MailboxWorks
Pamela, thank you so much for your review! We are thrilled to hear that you love your custom Riviera Arch Address Plaque and that it was exactly what you wanted. Your satisfaction is what we strive for, and we greatly appreciate your recommendation.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Arrived ahead of expected time
Arrived ahead of expected time. High quality mailbox. Increased curb appeal 10 fold. Couldn't be more pleased.
12 April 2023
Reply from The MailboxWorks
We love hearing this, and we're super happy to provide top-notch products from mailbox makers like Imperial! Thank you for your review, Katharine!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Super nice mailbox!!
My neighbor ordered one and I liked it, living in a Condo of 3 family dwelling, I thought it'd be best if all mailboxes look the same. The mailbox is super nice stands out and looks classy can't beat the price . I purchased a wall mount mailbox with gold writing and numbers. Delivery was in a reasonable amount of time. I recommend Mailboxworks, they have the most amazing mailboxes. Thank you!
11 April 2023
Reply from The MailboxWorks
We are so happy to hear you are pleased with your Whitehall mailbox, it just brightens our day! Thank you for your review!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Beautiful sign with excellent…
Beautiful sign with excellent craftmanship. Well packaged and delivered in a reasonable period of time.
10 April 2023
Reply from The MailboxWorks
Thank you for your kind words regarding your new Whitehall address plaque, Melody!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Reply from The MailboxWorks
Thank you for sharing your review, Lucy!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Mailbox very nice BUT
Product was great except I expected the address plate and house number plate would not require me to "punch out" the holes in the mailbox. Should come with the holes alread drilled or the plates already installed. I am not handy and this became an issue for me. Too much money spent to not be predrilled or already installed before shipping
5 April 2023
Reply from The MailboxWorks
Thank you for writing a review for your Whitehall mailbox, Sandra! We appreciate your kind words about the mailbox itself, and we apologize for any confusion regarding the installation of the address plate and house number plate.
This is a very recent adjustment in Whitehall's door plaque installation method, and is designed to improve the longevity of the door plaque. We understand that some customers may prefer a different type of installation method, and we will certainly pass your feedback along to the manufacturer so they may take it into consideration as they continue to improve their products. If you would like adhesives sent instead we would be more than happy to provide assistance!
Thank you again for your purchase and for taking the time to share your thoughts with us.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Very easy to deal with
Very easy to deal with. Feel like you should be able to buy keys and not have to buy the whole lock.
29 March 2023
Reply from The MailboxWorks
Thank you for your review, and we appreciate your feedback! Typically, replacement keys are virtually impossible to provide accurately, and the lock must be replaced in most cases. We apologize for any inconvenience caused, and if you have any further concerns, we are here to help!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Communicative
Communicative, knowledgeable, friendly sales and operations teams. There was a glitch with the product and they reached out to let me know and let me decide how I wanted to proceed. Product was great, but really appreciated the proactive communication. A+ interaction!
31 March 2023
Reply from The MailboxWorks
We strive to provide excellent customer service, and we are delighted that we were able to meet your expectations. Thank you for your review!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Reply from The MailboxWorks
Thank you for taking the time to provide feedback on your recent experience with us. I'm sorry to hear that you had a negative experience, and I would like to apologize for any inconvenience we may have caused you.
We value your satisfaction and would like to provide the best support we can. It looks like you ordered the Gaines Quarter Bolt Kit, which is intented to replace the hardware on Keystone Series Mailboxes manufactured after 2005. If you received something other than this we would be happy to work with you to resolve this matter and improve your experience with us. I am reaching out to you via email to the resolution started.
Thank you again for your feedback, and we hope to hear from you soon.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Mailbox arrived quickly
Mailbox arrived quickly. The door knob was damaged and when I emailed for a replacement, it was delivered within 3 days.
10 March 2023
Reply from The MailboxWorks
We take pride in out customer service, thank you very much for sharing your review with us!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Reply from The MailboxWorks
We are glad you are pleased with your Whitehall mailbox, thank you so much for leaving a review, Mary!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Laura was great!
My experience with Laura was great. She listened and made my mailbox order perfect. I received my mailbox in about 7 days.I am so happy with the outcome.
17 January 2023
Reply from The MailboxWorks
We’re so happy to hear about your experience with Laurie! We’ll be sure to pass along your feedback and we hope to see you again should you have any future mailbox needs.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Reply from The MailboxWorks
Thank you for your review!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
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