Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed
Company replied
Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more
Company replied
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more
Company replied
Company details
Written by the company
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Contact info
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, United Kingdom
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
brilliant priced and great
28 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Don, it is very much appreciated.
We're pleased to hear that you found us to be brilliantly priced and had a great experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
great experience
28 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Troy, it is very much appreciated.
We're pleased to hear that you had a great experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
A good company and fast delivery of…
A good company and fast delivery of item, my only issue would be the packaging, please package to protect the products as when it gets posted the corner no doubt hits the floor first 😩 a small issue but when you want something in mint condition for your collection a damaged corner is quite annoying
16 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Phil, it is very much appreciated.
We appreciate your feedback and we're pleased to hear that you had a good experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
They are competitively priced and…
They are competitively priced and definitely worth it
27 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Sim, it is very much appreciated.
Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles at affordable prices . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
No communication with order and when it…
No communication with order and when it did arrive it was packed in a thin see through plastic wrapper with no protection whatsoever.
20 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your feedback Paul.
We appreciate your comments regarding packaging, as customer feedback is always valuable and helps us continue to review and improve our processes wherever possible.
Thank you again for bringing this to our attention.
Best Wishes,
MagsDirect
Packing is insufficient for collectors…
Packing is insufficient for collectors of football programmes. Mine came with bent corners. Needs to be in sent in hard backed envelops.
20 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your feedback. We're sorry to hear that your football programmes arrived with bent corners and understand how important condition is for collectors.
We do use protective book wraps and boxes depending on the size of the order and packaging availability, and we’re sorry to hear that your item did not arrive in the condition expected.
We appreciate your comments regarding packaging, as customer feedback is always valuable and helps us continue to review and improve our processes wherever possible.
Thank you again for bringing this to our attention.
Best Wishes,
MagsDirect
Scam with Spam?
I paid but nothing arrived, contacted them, they ignored me, just kept bombarding me with spam. They even claim the shipment is tracked but don't send you shipping / tracking details.
If anyone is actually them and happy can you just confirm it is not a scam?
Thanks
27 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your review and for bringing this to our attention.
Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and have been been in touch to resolve the issue.
Hopefully we can resolve this matter to your satisfaction.
Best Wishes,
MagsDirect
Chelsea v Man City FA Cup Final programmes
Ordered two FA Cup Final programmes as didn’t want to carry around all day at Wembley & travelling. £12 each plus £5.49 p@p
They’ve arrived, delivered in a thin clear poly bag, you don’t need me to tell you the condition of the programmes, common sense yeah right, they are fit only for the charity shop, waste of money.
20 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your review and for bringing this to our attention Ossie. Our magazines are always shipped in perfect condition and we would hope that they are treated well during transit.
You can contact us via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk. and we’ll make it a priority to resolve this issue for you.
Please also accept our apologies for any inconvenience and disappointment caused.
Best wishes,
Mags Direct.
Absolutely a fantastic service & will…
Absolutely a fantastic service & will be using again , I collect the Star Wars Lego mags for the figures & here in Taunton you can’t seem to get many always out of stock but this company had all the ones I missed,so no more wasted trips into town just order from mags Direct & save a lot of hassle & money by ordering your favourite mags delivered in a day or 2 right to your front door, saved on fuel , parking tickets & time wasted, totally recommend to you all
Kindest regards
Professional products & services reviewer
PW
25 April 2026
Unprompted review
Reply from Mags Direct
Thank you so much for your fantastic 5-star review Phil, it is very much appreciated!
We're delighted to hear that you were able to get hold of your missing Star Wars Lego magazines here at Mags Direct, especially given how difficult it is to source locally .
It’s great to know we met your expectations along with savings on fuel, parking tickets & time wasted, this is exactly the experience we aim to provide.
We truly appreciate your support and look forward to seeing you back with us in the future.
Best Wishes,
MagsDirect
Delivered my magazine on time.
My magazine was delivered in good condition.
18 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Sophia, it is very much appreciated!
We're really pleased to hear you were happy with our service and careful packaging. We truly appreciate your support and hope you enjoy your magazine selection.
Best Wishes,
MagsDirect
Great way of buying magazines
17 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Mark, it is very much appreciated.
We are really pleased to hear you found Mags Direct to be a great way to buy your magazines. Thank you for your support, and we hope to see you again soon!
Best Wishes,
MagsDirect
Really good experience all round
29 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Elizabeth, it is very much appreciated.
We're pleased to hear that you had an all round positive experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Nevis, Argyll
This is the first time I have ordered a particular magazine to be delivered to home, and I received exactly that in a few days.
15 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, it is very much appreciated.
It’s great to know that your first order with us arrived promptly and that you had a positive experience with Mags Direct.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Andrea, it is very much appreciated.
We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Great magazines at affordable prices .
15 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Samiyah, it is very much appreciated.
Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles at affordable prices . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Single copy, easy and quick delivery
Able to order a single copy of a magazine I wanted but had left too late to find in a shop, without having to take out a subscription. Reasonable delivery charge and arrived quickly. Very happy with service, would use again.
30 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Francesca, It is very much appreciated.
Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles whilst not having to be tied to a subscription. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Nasra, it is very much appreciated.
We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
amazing websiteeee huge variety
14 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Laibah, it is very much appreciated.
Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles . We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
I ordered my magazine two weeks ago and…
I ordered my magazine two weeks ago and it still hasn’t arrived and after asking customer service they hve said there’s an issue with my address even though it couldn’t be clearer. Such bad service. Still no magazine or refund
30 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your review Rosie and for bringing this to our attention.
Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and will be in touch as soon as possible to resolve the issue.
Hopefully we can resolve this matter to your satisfaction.
Best Wishes,
MagsDirect
Very easy sign up and great selection
14 May 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Tomar, it is very much appreciated.
We're pleased to hear that you found the ordering process easy and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.