LoudElephant Reviews 474

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never received my package. I spent $250 on clothing and another $70 on customs fees. Their delivery and tracking system is a total joke, their company is a total joke. Instead of ensuring their pac... See more

Rated 5 out of 5 stars

My second purchase from Loud Elephant, super quality knitted jumpers, love what they do , good price and great service 👍 will be purchasing again, great designs and colours, many thanks 💯

Rated 5 out of 5 stars

Why do people wear such boring colours when over half the world live with vibrant colours on clothes and houses. Here is an opportunity to add some colour to your wardrobe. Less polyester & more rea... See more

Rated 5 out of 5 stars

SO glad to find an online outlet for Nepal clothing! I ordered a wool/fleece lined jacket and it was delivered in 3days! (Speed not important but impressive and love delivery by Royal Mail). The quali... See more

Company details

  1. Clothing Store
  2. Bag Shop
  3. Hat Shop
  4. Men's Clothing Store
  5. Quilt Shop
  6. Women's Clothing Store

Written by the company

Welcome to LoudElephant, specialists in handmade clothing produced by small family run businesses in India, Nepal and Indonesia. We also love elephants and all things shiny so there is a bit of that too! Our clothing is crafted from handpicked fabrics sourced from local cloth markets across the globe. Giving something back to the elephants who have lent us their name is important to us so we donate a portion of every sale to support elephant conservation projects run by three wonderful charities - Elephant Family who work mostly with elephants in India and South East Asia, The David Shepherd Wildlife Foundation working with elephants in Uganda and Zambia, and the Save Elephant Foundation based at the Elephant Nature Park in Chiang Mai, Thailand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service. The woolly hat I bought has been ideal this winter. It is so cosy and warm and I've also received a number of compliments. I wouldn't hesitate to use Loud Elephant again.

14 January 2023
Rated 5 out of 5 stars

I ordered a 'Tree of Life' hand painted…

I ordered a 'Tree of Life' hand painted elephant as a present for my daughter and I am very happy with my purchase. The item looked exactly as pictured online and it arrived in perfect condition, in a timely manner.

10 January 2023
Rated 5 out of 5 stars

Super quality products

Super quality products. What started out as a hat to cover my chemo side effects turned into several hats! And jackets etc…. I would highly recommend this company for its quality and reliability. Thank you!!

18 January 2023
Rated 5 out of 5 stars

Website really easy

Website really easy
Fab choice of clothing and sizes
Excellent delivery on time
Items as described
Good quality
Very good online shopping experience

Thank you

5 January 2023
Rated 2 out of 5 stars

Order did not arrive

I ordered and paid for a woollen hat for my nephew who has severe learning disabilities. I ordered the hat on 23rd December 2022. It's now the 11th of January 2023. No sign of it. I have emailed enquiries x3 with absolutely no response.
Very disappointed.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. I’m very happy with my shirt, and their customer service department were brilliant to deal with. I’d definitely buy from them again, and I have already recommended them to several friends.

1 December 2022
Rated 5 out of 5 stars

Fantastic company

What a great company to buy from and I love the back story to how they arrived at Loud Elephant. I bought 2 pink batik jelly rolls that are beautiful and I bought a 10cm grey/blue elephant with butterflies and swirls on it. It looked lovely on the website but when it arrived it took my breath away it was that stunning. If you love elephants or know someone who collects elephants then there are pages and pages of the most beautiful hand painted elephants I have ever seen. The founder of Loud Elephant, Simon, donates money from every sale to an elephant charity in Thailand that runs the Elephant Nature Park in Chaing Mai.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Extremely excellent clothing

I really enjoy shopping with loudelephant, their clothing is small made but excellent quality and definitely worth every penny. That's why I keep going back time and time again....this cold spell...no match for this site's clothing...keeps you very warm and cosy. I'd definitely highly recommend this company.

8 December 2022
Rated 4 out of 5 stars

The shirts are fabulous

The shirts are fabulous, great quality material, fantastic patterns and I now have several, plus a hand knitted jumper which I love.
The only down side in my experience is that they've never responded to any of my emails resizing & exchange details which takes the shine of things a little

24 November 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look