LoudElephant Reviews 474

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never received my package. I spent $250 on clothing and another $70 on customs fees. Their delivery and tracking system is a total joke, their company is a total joke. Instead of ensuring their pac... See more

Rated 5 out of 5 stars

My second purchase from Loud Elephant, super quality knitted jumpers, love what they do , good price and great service 👍 will be purchasing again, great designs and colours, many thanks 💯

Rated 5 out of 5 stars

Why do people wear such boring colours when over half the world live with vibrant colours on clothes and houses. Here is an opportunity to add some colour to your wardrobe. Less polyester & more rea... See more

Rated 5 out of 5 stars

SO glad to find an online outlet for Nepal clothing! I ordered a wool/fleece lined jacket and it was delivered in 3days! (Speed not important but impressive and love delivery by Royal Mail). The quali... See more

Company details

  1. Clothing Store
  2. Bag Shop
  3. Hat Shop
  4. Men's Clothing Store
  5. Quilt Shop
  6. Women's Clothing Store

Written by the company

Welcome to LoudElephant, specialists in handmade clothing produced by small family run businesses in India, Nepal and Indonesia. We also love elephants and all things shiny so there is a bit of that too! Our clothing is crafted from handpicked fabrics sourced from local cloth markets across the globe. Giving something back to the elephants who have lent us their name is important to us so we donate a portion of every sale to support elephant conservation projects run by three wonderful charities - Elephant Family who work mostly with elephants in India and South East Asia, The David Shepherd Wildlife Foundation working with elephants in Uganda and Zambia, and the Save Elephant Foundation based at the Elephant Nature Park in Chiang Mai, Thailand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The delivery process is bad

The delivery process is bad. They sent my order to Mark 3 International to collect the US duty. I paid the duty online and got a receipt, proof of payment. Mark 3 then the next day said I did not make a duty payment, even though I had the receipt. They did not look up the receipt and did not respond. So now I have paid almost $200 for my item, and it is lost. The companies involved won't help me.

10 March 2026
Rated 5 out of 5 stars

Outstanding Customer Service

I needed specific colours for a quilt and couldn't find them on the website. I emailed asking and got a very prompt response from Eva. She was so helpful, sending me photos of new stock and then ensuring I could order even though the product was so new in it hadn't been put on their site. I received it all 2 days later.
I really couldn't gave asked for better service and I can't wait to start making my 5th quilt using their material.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Loud Elephant offers vibrant and…

Loud Elephant offers vibrant and diverse ethnic clothing at affordable prices, catering to a variety of sizes. Their prompt and efficient order processing ensures a pleasant shopping experience. I'll definitely be making more purchases there.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent selection

Excellent selection, top-notch quality, speedy delivery, and a hassle-free return process for an item that didn't fit my needs.

28 December 2025
Unprompted review
Rated 4 out of 5 stars

I'm fond of these handcrafted wool…

I'm fond of these handcrafted wool sweaters; each one is unique, with no two exactly alike. However, on this occasion, one sweater started coming apart after just two weeks. Initially, it began at the end of a sleeve, and despite my friend's repair efforts, the unraveling continued at the hem. Although I considered making a claim, the process seemed too cumbersome. Luckily, my friend was able to assist me. Now, I'm uncertain if I'll make another purchase.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Never received my package

Never received my package. I spent $250 on clothing and another $70 on customs fees. Their delivery and tracking system is a total joke, their company is a total joke. Instead of ensuring their packages are delivered, they just bombard you with constant spam emails demanding you review their product. How can I review your product? I HAVENT RECEIVED A DAMN THING. i hate this company, they are a joke. and so is the insane woke culture that has infected the spineless citizens of england. TRY RUNNING A BUSINESS CORRECTLY

2 December 2025
Unprompted review
Rated 4 out of 5 stars

Unusual

Unusual, colourful ethnic clothes at very reasonable prices, available in a wide range of sizes. Orders are fulfilled promptly and efficiently. I shall be buying fron Loud Elephant again.

1 September 2025
Rated 5 out of 5 stars

SO glad to find an online outlet for…

SO glad to find an online outlet for Nepal clothing! I ordered a wool/fleece lined jacket and it was delivered in 3days! (Speed not important but impressive and love delivery by Royal Mail). The quality of the garment exceptional, warmth incomparable and cost incredibly cheap (I’d have paid more!) buying wool to knit such a garment would cost four times as much! 5stars all round.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Lost parcel,company not bothered

Ordered from them,got a email from post office that it had been delivered,but this was to wrong address.contacted loud,took them nearly a week to get back to me.said had been delivered to address up road.so go there did,wasn't there.been nearly another week.and they havnt bothered to reply.no replacement sent.poor customer service,won't order again a joke

24 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look