londonlocksmith24h.co.uk Reviews 

4,107
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that staff members arrive extremely quickly during urgent emergency lockouts, offering professional, friendly, and reassuring assistance to people in stressful situations. Reviewers truly appreciate the clear explanations and reliable solutions provided when technicians efficiently fix doors or replace broken mechanisms. Some reviewers were not happy with the pricing, noting that final bills were significantly higher than the initial estimates given over the phone. A few other people also felt that the overall service fees were excessive and lacked proper transparency regarding unexpected additional labor costs.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting that locksmiths arrived quickly and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing technicians as polite, professional,... See more

Price

Customers consistently note ambiguous experiences with price, with some reporting that fees matched initial... See more

Product

Clients share ambiguous opinions on product as reviewers praise functional new lock installations that make... See more

Response time

Users describe satisfaction with response time, noting that locksmiths often arrived within thirty minutes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straightforward. Called around 1 pm, explained that our front door wouldn't latch unless we pushed it hard. Locksmith came later that afternoon, adjusted a few things and fixed it. No new lock... See more

Rated 5 out of 5 stars

I was locked out of my home, and John came to help right away. He arrived on time, was friendly, professional, and got the lock open quickly. His customer service was excellent — he explained everythi... See more

Rated 5 out of 5 stars

Had a great experience with John Raul. Had my bag stolen with all my details and keys and within 25 min was available to change our locks and make us feel safe! John was fast and provided us with a... See more

Rated 5 out of 5 stars

John Raul came and fixed my lock in under 30 minutes, was very fast, explained every step of the way what was happening and what the price mark up would be. Friendly and gave really good advice, just... See more


Company details

  1. Emergency Locksmith Service
  2. also in
  3. Locks Supplier
  4. Locksmith
  5. Security Service

Written by the company

We work 24h a day, 7 day a week with Mobile Local Locksmiths team in entire London. All you need is a "locksmith near me". Our customers can call us for regular maintenance of their door locks and if they want to upgrade those which are worn out. Being a local business, we can get to any adress in approximately 30 minutes because we have offices all around the city and we are always present where people need us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(4,107)

210 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers

A £75 quote suddenly became a drilled lock which had to be replaced, and a bill presented of over £1000, which was required to be paid then and there. Even if the lock actually did need drilling, a legitimate outfit should have charged no more than £300 for a temporary lock. And not taken away the whole system so it was difficult to replace.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from John

Brilliant service from John at the weekend. A very vulnerable neighbour needed some help and his kind and patient approach was really very much appreciated. He also did a great job so he's my new goto locksmith!

30 May 2026
Unprompted review
Rated 2 out of 5 stars

Locksmith claimed he couldn't open the lock without extra charges

Told the locksmith that the key didn't work in the lock, despite previously working a few days before. Was told it was a £70 job to come out and let me in. Turned up 20 mins after the 30 minute callout time, tried the key in the lock and confirmed it didn't work. Then told me I would need to replace the entire lock, at a cost of over £200. I told him I couldn't do that as it was a shared building and I couldn't contact anyone else but he insisted that was the only way. Was then forced to pay the £70 service charge, which came to £90 as they failed to mention it didn't include VAT. All of this could have been determined over a phone call, but instead I was charged £90 for zero work. Absolute scam merchants

25 May 2026
Unprompted review
Rated 5 out of 5 stars

John Raul Locksmith

John Raul attended within 30 minutes . He was very polite and friendly managed to repair my non closing window without the need for parts or extra work and charged as quoted. Will definitely. use again.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers
Stay away
I had a very disappointing experience. Initially, I was quoted £75, all inclusive, but once the technician arrived, he demanded £120, then later offered £90 in exchange for a 5-star review. This felt like a scam and a pressure tactic. I would strongly advise others to avoid this service—completely untrustworthy

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Hero’s Open Doors

Was locked out this evening with my 4 year old, so I went to Google and searched emergency locksmith. I phoned the first number on Google London Locksmith 24h. They promised to send someone within 25-30 minutes. True to their word John Raul arrived in half hour, he was polite, professional and empathetic. John drilled the ancient door lock out and replaced with a shiny new working lock and gave us 2 keys. Would highly recommend this firm and John for your future locksmith emergencies.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly efficient

Incredibly efficient - following the loss of my keys I called up and Andrew was there in under 30 mins (this was at 10pm) and I was back in my house with the problem solved in under 40 mins from the time I called. Reasonably priced given out of hours service also.

13 April 2026
Unprompted review

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