I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... See more
Company replied
Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... See more
Company replied
We had pre booked our funerals some 10 years ago. The staff were very sympathetic and caring, helpful without being overbearing, and extremely compassionate from collecting Roger from home to prepar... See more
Company replied
Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lodge brothers made the whole funeral…
Lodge brothers made the whole funeral and later there stonemasons work on Sally memorial Head Stone easy , commpasionet , smooth, and put family and relatives first with both Sally's wishes and the family's as well .
They kept me informed of what was happening and when as a courtesy . I found them very efficient and competitively priced . The stone masons went above and beyond on my wife's head stone which was stunning . as it was better than I was expecting as the craftsmanship was exceptional.
Would recommend lodge Brothers for all your funeral needs E T C .
Andrew
2 June 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are truly pleased to hear that both the funeral arrangements and the memorial work were handled with care and attention throughout. It means a great deal to know that all of your wishes were respected at every stage and that you felt supported throughout the process. We are grateful for your kind comments about the stonemasons and the quality of the memorial craftsmanship. Your recommendation is appreciated. Kind regards Robert Lodge
Excellent service
Claire in the office handled everything for us in a very professional and caring manner and on the day Daniel and his team were excellent as well.
18 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are so pleased to hear that the arrangements were managed with such care and attention by Claire, and that the support provided on the day helped everything run seamlessly. Kind regards Robert Lodge
I felt supported at every stage from…
I felt supported at every stage from the initial visit to my home and the planning of the funeral. Professional yet compassionate.
18 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your positive experience with us. Our team is committed to providing the highest level of care and support. Your words mean a great deal to us. Kind regards Robert Lodge
Penny and everyone at the Byfleet Village branch.
Penny and everyone at the Byfleet Village branch was always there to answer any queries. Nothing was too much trouble and we felt all the arrangements were in safe hands.
22 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that Penny and the team were always available to support you throughout the arrangements. It means a great deal to know you felt everything was handled with care and attention. Kind regards Robert Lodge
Late fathers funeral
The whole process from start to finish went so smoothly thanks to the friendly professional staff, and a big thank you to Christine at the Englefield Green branch for her guidance and support, thank you.
22 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your lovely review. We are delighted to hear that the whole process went smoothly for you and that our team provided friendly and professional support throughout. A special thank you for mentioning Christine at our Englefield Green branch. We are so pleased to hear that her guidance and support made a positive difference during this important time. Your kind words will mean a great deal to her and the wider team. Thank you again for placing your trust in us. Kind regards Robert Lodge
Fantastic service
Fantastic service. Very helpful and showed great empathy through a difficult time arranging my mums funeral.
I cannot thank them enough for a professional service which was faultless.
16 February 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. It means a great deal to hear that you found our team helpful, empathetic and professional throughout the process. Providing compassionate and faultless service to families is incredibly important to us and your feedback will be shared with the team. Thank you again for your trust and recommendation. Kind regards Robert Lodge
Professional, efficient, kind and friendly service
Deb at the Uxbridge Road, W12 branch was very friendly and helpful. She guided me though the whole process and understood what I was going through. She also recommended an excellent celebrant. On the day, the staff were professional, efficient and did a perfect job to ensure everything went smoothly. The pricing was also clear and transparent with no hidden extras. All staff involved really went the extra mile to support me through a very difficult time including phone calls to check in and follow up.
20 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are especially pleased to hear that Deb at our Uxbridge Road branch was able to provide the care, guidance and support you needed throughout the process and that the recommendation for the celebrant was helpful. It is also wonderful to know that our team helped ensure the day ran smoothly and that you felt supported every step of the way. Your feedback means a great deal to everyone involved. We will be sure to pass your lovely comments on to Deb and the wider team. Thank you again for placing your trust in us. Kind regards Robert Lodge
Considerate and Efficient
Suzette (WALDING and Son, Uxbridge Branch) was our point of contact.
Right from the outset she was very comforting and reassuring, explaining everything slowly and methodically.
The cremation service itself was seamless led very confidently by Daniel.
30 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind and thoughtful review. We are so pleased to hear that Suzette was able to provide comfort and reassurance from the very beginning, guiding you through everything with care and understanding. We are also glad that the cremation service was carried out so seamlessly and that Daniel helped lead the day with confidence and professionalism. Your feedback means a great deal to us and we will be sure to pass your lovely comments on to both Suzette and Daniel. Kind regards Robert Lodge
Above and beyond with support
Was immediately put at ease from the moment we stepped through the door. Had a relaxed informal chat initially followed up by a longer appointment to discuss what we wanted. I had two specific requests and wasn’t sure either would be possible but again we were reassured and the person we were dealing with gave us every reassurance they would do their upmost best to meet these requests.
We felt supported every step of the way and felt able to pop in whenever I passed for a chat, advice or an opinion. There was never any pressure to do anything a certain way or to use Lodge brothers for anything else like flowers or stationary. Everything was done on our terms. I would not hesitate in recommending them. Tracy made the whole matter an easy, relaxed and pleasant experience.
13 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are so pleased to hear that you felt supported, reassured and comfortable throughout the entire process. It means a great deal to know that Tracy was able to provide the care, understanding and guidance you needed, while ensuring everything was done entirely on your terms. Your recommendation means so much to us and we will be sure to pass your lovely comments on to Tracy and the team. Thank you again for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Very helpful and polite staff work and…
Very helpful and polite staff work and service to a very high standard. No complaints happy with everything
20 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are so pleased to hear that you found our staff helpful and polite and that you were happy with the high standard of service provided. Your kind feedback is greatly appreciated and will be shared with the team. Kind regards Robert Lodge
Lodge brothers provided an excellent…
Lodge brothers provided an excellent service at a very sad time for us. They were very professional and attention to detail was great.
20 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are truly grateful you chose Lodge Brothers to support you during such a difficult time. Your comments about our professionalism and attention to detail mean a great deal to our team. Please accept our sincere thanks and we are glad we could provide comfort and support when it mattered most. Kind regards Robert Lodge
Great support during this sad time
Fiona, Sharon and the team were helpful discreet and respectful at this sad time.
11 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are so pleased that Fiona, Sharon and the team were able to support you with the care, discretion and respect needed during such a difficult time. Your feedback is greatly appreciated and will mean a lot to the team. Kind regards Robert Lodge
Have used Lodge Bros before and they treat you like your family
Have used Lodge Bros before, in fact, most of my family have been either buried or cremated by them. Always professional and knowledgeable. Extremely caring.
15 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words and for the trust you and your family have placed in Lodge Brothers over the years. It means a great deal to us to have been able to support your family through these times. We are very grateful for your continued confidence in our team and truly appreciate your comments about our professionalism, knowledge and care. Thank you again for taking the time to share this feedback. Kind regards Robert Lodge
Compassion and Respect
Jackie and the team were absolutely amazing in arranging our Dad's Funeral. They showed such compassion and respect and we cannot thank each and everyone enough. We would have no hesitation in recommending Lodge Brothers to our friends and family. Thank you does not seem enough.
15 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are truly honoured to have been able to support you and your family during such a difficult time. Jackie and the team will be deeply touched by your comments and we are grateful for the trust you placed in us to care for your Dad’s funeral arrangements with compassion and respect.
Your recommendation means more than we can say and on behalf of everyone at Lodge Brothers, thank you once again for taking the time to share this review. Kind regards Robert Lodge
Renovation of two family memorials
Lodge Brothers work on renovating two family memorials has been of the highest quality. Not only have the masons been exceptional but also the office staff who have responded to my calls with kindness and care.
22 May 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are delighted to hear that the restoration work on your family memorials met such a high standard and that both the masons and office team provided thoughtful support throughout. Kind regards Robert Lodge
Professional, supportive and friendly
Arranged my Mum's funeral with the Chobham branch. Fiona was friendly, professional and empathetic, she went out of her way to work with us and plan the best funeral possible for Mum.
On the day Chris and the team were supportive and friendly - just what we needed at an emotional event.
Excellent service all round - Thank you.
24 April 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a thoughtful message. It is wonderful to hear that Fiona was able to provide the support and compassion needed while helping you arrange a meaningful service for your mum. Your recognition of the efforts of the team on the day means a lot to us. Kind regards Robert Lodge
Very helpful
Very helpful, attentive, everything went well and done with great dignity.
Thank you
12 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind 5-star review. It is important to us that you felt supported by the team throughout. We are grateful for your positive feedback. Kind regards Robert Lodge
The office at Shepperton.
The office at Shepperton staffed by Jackie.
Jackie was professional, caring and able to help with suggestions. It made everything much easier. She is the right person in the right job!!.
1 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt review. We are pleased to hear that Jackie provided such comprehensive support during this difficult time. It is wonderful to know everything was handled with the utmost care and consideration. Your appreciation will mean a great deal. Kind regards Robert Lodge
Every single person has been kind
Every single person has been kind, respectful, professional. Couldn’t ask for anything more
12 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind 5-star review. It is important to us that you felt supported by the team throughout. We are grateful for your positive feedback. Kind regards Robert Lodge
Thanks to Cyd and all the wonderful…
Thanks to Cyd and all the wonderful team at Lodge and Monks we all as the family of my dear husband Roger were cared for and helped and guided through all the process of his funeral with dignity efficiency and warmth. We would have no doubt in recommending your services in the future , many thanks once again, regards Gill and family
13 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a thoughtful message. It means a great deal to hear that Cyd and the team were able to support you and your family with compassion and patience, providing comfort during a difficult time. Your kind recommendation and appreciation will be shared with everyone. Kind regards Robert Lodge
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.