I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... See more
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Review summary
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Reviews shaping this summary
From the first phone call to the funeral service itself we were treated kindly and professionally by the staff at Lodge Brothers. Shannen in the Esher branch gently explained everything to us and gui... See more
Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... See more
Company replied
Deb at Barnes Shepherd's Bush guided me through every step, let me tailor the service to my mother's wishes, put up with me dropping in every few days and giving gentle reminders of things to do. The... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Kerry was amazing so helpful kind and…
Kerry was amazing so helpful kind and understanding. Paul the conductor was also absolutely lovely too. Could not have hoped for a better experience at a sad time.
Thank you all so much.
2 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. We are delighted to hear that Kerry provided such thoughtful support throughout and that Paul’s presence on the day brought reassurance and comfort. Your appreciation will mean a great deal to them both. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-star review. It is important to us that you felt supported by the team. We are grateful for your positive feedback. Kind regards Robert Lodge
From the beginning to the end of…
From the beginning to collecting my mum and the end of arranging my mum’s funeral, Chris at Lodge Brother’s in Englefield Green was amazing, sensitive, caring, attentive to every detail and bless her always there to answer my telephone call’s or when we came into the office to any questions or concerns from myself or my dad in arranging my mum’s funeral. Chris isn’t just an employee of Lodge Brother’s, she was a very caring, supportive friend and gave me great comfort through the loss of my beautiful mum. Chris helped and guided me to put together the Order of Service and she kindly read through my Eulogy to check it was ok. Thank you Chris, with all of my heart. Deborah xx
16 December 2025
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt tribute. We are deeply touched to hear how much Chris meant to you and your family during such a difficult time. It is wonderful to know that her compassion and attention to detail provided not only practical support but also comfort and reassurance when you needed it most. Helping you create a meaningful service for your mum and being there to answer questions along the way is exactly the level of care we strive to provide. Kind regards Robert Lodge
Service and staff
Service and staff. You were very patient with my 91 year old mother, and you gave her the time she need.
8 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are especially pleased to hear that your mother felt supported and never rushed during the arrangements. It is important we take the time to listen and provide reassurance. Kind regards Robert Lodge
Things went extremely smoothly from…
Things went extremely smoothly from start to finish. From collecting my dear mum when she had passed to her cremation. Kim was very helpful with regards to organising all that was needed and made everything effortless on which was a very emotional journey for us as a family. Would like to say a big thank you to all the Staff at Lodge Brothers who provided a very professional service.
30 April 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share such kind feedback. We are honoured to have supported you and your family during this difficult time. It is reassuring to know that everything went smoothly from the care of your dear Mum through to the cremation arrangements, helping to ease some of the burden during such an emotional journey. Kim and the entire team will be pleased to hear that their support, guidance and professionalism made a positive difference. We are committed to providing compassionate care and ensuring every family feels supported throughout the process. Thank you for your trust in Lodge Brothers. Kind regards Robert Lodge
Dignified and Caring Service
Thank you so much to Rob and the Team for conducting a most caring, dignified and exemplary service for Mum. And for the genuine consideration and compassion you have shown to me and my sister.
21 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are deeply honoured to have been able to support you and your family. Rob and the team will be touched to know that their care, compassion and dedication helped provide a dignified and meaningful service for your Mum. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are so pleased to hear that you found our service very helpful. We appreciate your feedback. Kind regards Robert Lodge
Mia was so helpful and caring and…
Mia was so helpful and caring and sympathetic
and explained everything to us .Couldn’t do it our selves we needed Mia .Lovely Person x
Pat Louise & David
13 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your wonderful 5-star review. We are delighted to hear that Mia was able to help and support you throughout the process. Her caring, understanding and thorough approach is exactly the level of service we strive to provide and we are pleased she was able to explain everything clearly and make things easier for you. We will be sure to pass on your kind words to Mia. Thank you again for your feedback. Kind regards Robert Lodge
Empathetic and helpful throughout - guiding us through a traumatic period.
The whole experience was exemplary. Right from first contact, Victoria at Lodge in Lightwater did everything to ease the process and take away any stress. She was so empathetic and helpful throughout - guiding us through a traumatic period with real care. Couldn't give her a higher recommendation.
Currently using Lodge Legal department to progress probate - being a little slow in their processes to date.
12 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are delighted to hear that Victoria provided such outstanding support, helping to make a difficult and emotional time more manageable through her care, understanding and guidance. Your recommendation will mean a great deal to her and the team. We also appreciate your comments regarding the probate process and value your honest feedback. Your observations will help us continue to improve the service we provide. Kind regards Robert Lodge
Very professional
Very professional, caring and personal. Everything was perfect. Special thanks to Chris Carr
29 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful feedback. We are delighted to hear that the arrangements were handled with such care and attention by Chris, and that everything came together just as you had hoped. Kind regards Robert Lodge
Care and consideration all the way
Clear and precise information in all aspects. Caring thoughtful staff. Excellent communication throughout
4 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that you felt well informed and that the team provided considerate support every step of the way. Your appreciation will be shared with everyone. Kind regards Robert Lodge
Why get the rest get the very best
Why get the rest get the very best
What exceptional professional service and empathy for beginning to end
4 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for such a glowing recommendation. We are delighted to hear that the care and attention you received exceeded your expectations and that every aspect was handled with compassion and expertise. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. Your thoughtful words are greatly appreciated and will be shared with our team. It was a privilege to assist you. Kind regards Robert Lodge
Invaluable assistance
Thank you to the caring and highly professional guidance from Cyd, the process of organising my husband funeral has been smooth and made my grief bearable. Everything was perfect. My children and I are very grateful to Cyd and Chris for all their invaluable assistance .
3 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are truly pleased to hear that Cyd’s compassionate guidance helped ease the burden during such a difficult time. It means a great deal to know that you and your children felt supported throughout. Kind regards Robert Lodge
We found the staff very lovely
We found the staff very lovely, welcoming & very helpful, it was a very difficult time but they where all great guiding us through out the process.
3 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are grateful for your comments and pleased to hear that our team were welcoming, supportive and helpful. It is important to us that families feel guided and cared for throughout the process and we appreciate you taking the time to share your experience. Kind regards Robert Lodge
We found your service and staff kind,
We found your service and staff kind,
knowledgeable and sympathetic to our needs and requests
4 May 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind . We are review. We are pleased to hear that you found our team to be kind, knowledgeable and understanding of your needs and wishes. Your comments are greatly appreciated and will be shared with the team. Kind regards Robert Lodge
EXEMPLARY AT SHEPPERTON
At Shepperton office the information and advice provided, especially by Jackie, was exemplary. Everything done in a caring and sensitive way at this difficult time. Nothing was too much of a bother. A very professional but also a personal experience geared to individual circumstances. Thank you so very much.
1 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are delighted to hear that the support, information and advice you received at our Shepperton branch met your expectations during what we understand can be a very difficult time. Jackie and our team are committed to providing a caring, sensitive and personalised service to every family, so it is wonderful to know that this was reflected in your experience. Your appreciation means a great deal to us and we will be sure to share your feedback with Jackie. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are incredibly proud of our staff and their dedication to supporting families with compassion and care. Kind regards Robert Lodge
David Freeland Review
The office staff from start to finish made the whole process so easy and explained everything carefully. All communications whether by email or phone were respectful and clear. The service team were very helpful and had some good ideas on the day of the funeral service.
2 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful feedback. We are grateful that the team were able to provide such a level of service. It is our priority to ensure that our clients feel supported every step of the way. Your appreciation means a lot to us. Kind regards Robert Lodge
Professional, caring, and extremely helpful
Recommended by a friend Lodge Bros were very responsive for an unexpected death. Always professional yet very gently, they guided me through the myriad of necessary steps. Susan helped enormously with the planning and execution of a wonderful service for my wife. And on the day they were flawless.
2 June 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are pleased to hear that the team provided calm and thoughtful support during such an unexpected and difficult time. It is wonderful to know that Susan was able to help create such a meaningful service for your wife and that everything on the day was carried out seamlessly. Kind regards Robert Lodge
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