Expensive. But comfortable. And no extra papers with travel to Switzerland. Although - I dont understand why swiss vignette (which is valid for whole year) will be scratched off the windshield after... See more
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See what reviewers are saying
the staff in Roma was great. In Bergamo they first refused to give me the car if I do not show a flight ticket that I leave Italy. If this is company policy or North Italy policy I do not know but it... See more
Company replied
Amazing service! Car was new and clean. we had to cancel our rent with another company because of bureaucracy, and booked same day with locauto which was a great decision. Special thanks to Dunya, a k... See more
Company replied
The only thing I think could be improved is making sure customers receive the car brand and model they actually booked. When making my reservation, I booked a Jeep Avenger. However, at the pick... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy
- +39 0243020415
Unisciti a MyLocauto Friends
4.5
Excellent
8K reviews
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Fast pick up process
Fast pick up process, we were given other car than booked from Discovery cars, but it was even better. We really enjoyed the car and service from locauto.
6 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Good hire group no drama really but…
Good hire group no drama really but slow in the airport overall good experience
31 August 2026
Easy rental process
Easy rental process, very good car, easy on check out, acceptance of minor scratches
7 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Bergamo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Car wasn’t ready on time
Car wasn’t ready on time. Given an alternative that wasn’t the same specification.
29 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Paul,thank you for your review.
We are sincerely sorry for the wait**,** and we will share your feedback with our team to improve our procedures and offer you a better experience next time.
Elisa
Very friendly helpful and not costly…
Very friendly helpful and not costly and understanding and quick
Will go with them again for sure
Staff was great despite not getting the car i booked the like for like was close enough and clean and brand new
27 August 2026
Reply from Locauto Group - Bergamo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Good communication and courteous staff…
Good communication and courteous staff . Would use again . Excellent service
30 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Bergamo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Problem with mobile app and smart check-in
Everything with the car, check in and check out was good.
The only problem I had was during registration and account creation. My reservation was duplicated, which turned out to be no problem. I still can't access the mobile app, but I can log in to the web version. The smart check-in that you advertise doesn't work at all, and I was never able to do it.
5 September 2026
Smooth pickup and deopoff procedure.
Smooth pickup and deopoff procedure.
Clean and new cars. Proficient and nice personnel.
6 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your review, Juan.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!
Elisa
Reply from Locauto Group - Bergamo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Great staff, great car!
Very good reception service in the airport, short shuttle to P3 parking where all the rental cars sit. Easy pick-up, easy drop-off, car was nice, clean, almost new (Fiat 600 hybrid).
26 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Bergamo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
the service was very good and the staff were very friendly and helpful
The only thing I think could be improved is making sure customers receive the car brand and model they actually booked.
When making my reservation, I booked a Jeep Avenger. However, at the pick-up point, a very polite lady informed me that I would be given a Skoda Kamiq instead.
It’s not a major issue, but it would be nice to receive the car that you actually paid for and booked.
30 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Samochód był super
The car was great – brand new, straight from the dealership. Everything was well organized and ran smoothly. The shuttle bus transfers from the airport to the rental location were well planned and convenient.
Everything was fine overall. The lady at the airport office could have been a little friendlier... Apart from that, everything went smoothly and was perfectly fine
29 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Many thanks, see you soon! Erika
Everything was simple and great
Got the car, drove around, dropped it off. Nothing less, nothing more. Very professional staff, whole process was quick and simple.
4 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
New car, but poorly prepared
Fast check-in, new car, no nonsense service. The car was not properly washed on the outside, however and there was no windscreen wash fluid.
4 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Audrius,thank you for your review.
We are glad that you enjoyed our car and our service.
At the same time, we apologize for the poor condition of the car, which did not reflect our standards. We will share your feedback with our team to improve our cleaning procedures, and we hope to welcome you back for a 5-star experience next time!
Elisa
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