Super smooth experience! It was actually our first time ever renting a car, so we were a bit nervous, especially after initially booking with a much cheaper company that had terrible reviews. We ended... See more
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Great experience with Locauto at Bergamo Airport. The staff were very helpful, friendly and professional. Everything was quick and easy, with no unnecessary hassle. The car was in very good conditio... See more
Company replied
Hi I have used Locauto several times and the car has always been in full functioning order + that I have never had any problems with the rental. I cannot say the same about other rental companies I h... See more
Company replied
We were very happy with our experience with Locauto at Bergamo Airport. The staff were friendly and helpful, and the whole process of picking up the car was quick, easy and convenient. We chose the fu... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy
- +39 0243020415
Unisciti a MyLocauto Friends
4.5
Excellent
9K reviews
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It was ok
It was ok. I received an email to fill my info in their Website not to waste time at arrival but they had technical issue and we waited at the desk like 20 mins.
1 October 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Masoud,thank you for taking the time to writ this review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!
Elisa
All from the booking to delivery back…
All from the booking to delivery back was smooth and no hiden charges
30 September 2026
Reply from Locauto Group - Bergamo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Great experience
Great experience with Locauto at Bergamo Airport. The staff were very helpful, friendly and professional. Everything was quick and easy, with no unnecessary hassle. The car was in very good condition and the whole process went smoothly from start to finish.
Very good service, I would definitely use Locauto again and recommend them. 🚗😊
30 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Whole process was fast and smooth
Whole process was fast and smooth. Easy to get from airport to pickup with bus, not overco0mplicated booking, paid by card, guaranteed with credit card (no blocked amount).
23 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
great work!
Hi
I have used Locauto several times and the car has always been in full functioning order + that I have never had any problems with the rental. I cannot say the same about other rental companies I have used. I have unfortunately run into a lot of problems with other companies. Less than good cars, problems with rental issues and charges for issuses unrelated to me.
27 September 2026
Reply from Locauto Group - Bergamo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
I have booked AUDI A3 but I have got…
I have booked AUDI A3 but I have got VW T-cross: smaller car and lower brand
21 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Bogdan,thank you for your review.
We are truly sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the vehicle category provided compared to what you had booked.
Please rest assured that our Customer Service team will review your case and get back to you as soon as possible.
We sincerely hope to have the opportunity to welcome you back in the future and regain your trust.
Elisa
Super smooth experience
Super smooth experience! It was actually our first time ever renting a car, so we were a bit nervous, especially after initially booking with a much cheaper company that had terrible reviews. We ended up cancelling and switching to Locauto. I’m glad we did it. The whole process was an absolute breeze. They even upgraded us to a better car than the one we originally requested. When we picked it up, they walked us through all the existing scratches and damages so there were zero surprises. If we ever need to rent again, we’re definitely coming back to Locauto.
22 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Great interaction with employees
Great interaction with employees. Great prices and quick process. It was a pleasure to deal with this company.
I recommend 👌
29 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Bergamo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Good car and service in person. Can improve website and web service
I am very happy with the service and attention of the people in the shops.
The car i got was perfect and well kept.
The website needs to improve, I could not include this last reservation in my account and neither make changes to it.
The chat to assist on that was slow and not very helpful but at least I could do it on the desk at the airport.
27 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Lucia,Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you were pleased with the condition of your car and that our counter team provided great service and attention.
At the same time, we sincerely apologize for the difficulties you experienced with our website and chat assistance when trying to manage your reservation. We know how important a seamless digital experience is, and we have passed your comments directly to our IT and support teams so we can make the necessary improvements.
We’re glad our team at the airport desk was able to assist you in person, and we look forward to providing you with an even smoother experience on your next journey!
Elisa
The only issue I had that the car’s…
The only issue I had that the car’s fuel wasn’t full and in the paper it said the car fuel is full and I have to return it full of fuel other than that great experience
27 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Mo,Thank you for sharing your feedback with us! We are glad to hear that you had a great experience overall.
However, we sincerely apologize for the discrepancy regarding the fuel level upon pickup.We have taken note of your comment and forwarded it to our local team to improve our vehicle inspections and ensure our paperwork is always accurate.
Thank you for bringing this to our attention, and we look forward to welcoming you back for a flawless rental next time!
Chiara
Very good rental company but caution is required
Very good rental company - car was quite new (10 000 km), clear and pleasent to drive. I was renting through DiscoverCars and had a 3rd party insurance and there was no issue. The staff offered to buy full insurance but there was no issue with refusing to buy it. No need of deposit and credit card is a huge advantage.
The only issue that I had was that the car had a damage not listed in the protocol. I have noticed it after signing the protocol (my bad for not waiting with signing) but I have made pictures and notified the staff. I got an information that it would be added to the protocol but I should keep this photo. During the drop off inspection the same damage was spotted so I had to discuss with the staff whole situation. Finally car was accepted and no charges applied but it is very important to made a good review of car with pictures during pick up.
6 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Karol,Thank you so much for leaving such a detailed review! We are delighted to hear that you enjoyed driving our nearly new vehicle and appreciated our smooth check-in process and debit card/no-deposit options.
We also appreciate your constructive feedback regarding the unlisted pre-existing damage.While we are glad the issue was resolved smoothly at drop-off with no charges applied, we sincerely apologize for the inconvenience and extra discussion it caused.
Thank you for choosing us, and we hope to welcome you back on your next trip!
Elisa
2 times rented a car
2 times rented a car. Everything was fine and clear. Insurance was basic, bought other company insurance for my risk
26 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Bergamo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Bergamo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
get a Peugeot 309 instead of SUV a…
get a Peugeot 309 instead of SUV a not-so-great gift for my back
17 September 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Yosef,Thank you for sharing your experience with Locauto.
We are deeply sorry that the car did not meet your expectations this time. Our team offered you a station wagon to avoid any waste of time.
We hope to have another opportunity to regain your trust.
Elisa
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