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Locauto Group - Bari Aeroporto Reviews 

10,676
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Everything went well, received a nice car, good for our needs and luggage, and there were no problems at all. We took of course the highest insurance option, to be care free of possible accidents... See more

Company replied

Rated 5 out of 5 stars

We were surprised how easy and comfortable the Locauto experience was. In the airport Bari was the locauto office and after some administration they explained us the way to the pick up place. It was... See more

Company replied

Rated 5 out of 5 stars

Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more

Company replied

Rated 5 out of 5 stars

I chose this company as they had the best review score on Trustpilot. The checkin desk was easy to find at Bari airport. The process didn't take too long as we came in on a late ish flight. As ther... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,676)

58,069 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were in a completely hopeless…

We were in a completely hopeless situation, as we’d booked with another company but weren’t able to collect the car from there, so we had to find a solution. Then, in the car park, someone recommended your company. We couldn’t have been luckier. The service was very quick and professional; the ladies in the office and the gentlemen outside were all very helpful and cheerful. Everything was fine with the car too – we really grew to love it during those few days.
Next time we’re in Italy, we’ll definitely be renting a car from you again.

3 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 4 out of 5 stars

Good service

Good service

10 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Alex,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back in the future for a 5-star experience.

Elisa

Rated 5 out of 5 stars

Excellent

New car! Excellent service

3 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Friendly staff

Friendly staff, easy check in and check out. Highly recommended.

3 August 2026
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Reply from Locauto Group - Bari Aeroporto

That's great to hear! See you soon, Angelo

Rated 4 out of 5 stars

Easy pick-up at bari airport

Easy pick-up at bari airport. Car was a different model, which wasn’t an upgrade. Easy drop-off in Rome. Overall positive experience, but a little disappointing with the car.

10 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Anders Arenfeldt,thank you for sharing your experience.
We are glad that you enjoyed our fast and easy service. Regarding the vehicle provided, we are pleased to confirm that our team gave you a complimentary upgrade. We apologize if the car did not meet your expectations, and we hope to welcome you back in the future for a much better experience.
Elisa

Rated 1 out of 5 stars

Better not to comment

Better not to comment

24 July 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Angele,tahnk you for your feedback.
We apologize if the experience did not meet you expectations.
If you have further questions, please get in touch with our Customer service by clciking: https://portale.locautorent.com/websitecs/cs-home.aspx

We hope to have another opportunity to regain your trust.
Elisa

Rated 5 out of 5 stars

Locauto saved our holiday after a…

Locauto saved our holiday after a horrific experience with Atavia at Bari Airport. Thank you Locauto!

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy handling

We we‘re to Early because of a rescheduling of our flight. It was no problem. We could change and get a car. Submission even easier.

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Very good experience

Very good experience. The car was good and the price was ok because it is high season.
I ask to stay one more day and they could manage

8 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great experience

Everything ok!

1 August 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Everything was great from pick-up to…

Everything was great from pick-up to drop-off. The car was new. It was great that it had android auto and carplay, which is very convenient because I can use my navigation.

8 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Grate

Grate! Gratie!

31 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, all went well. Recommended.

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Access is easy & Transaction is rapid

Access is easy. Rapid. Quality of cars.

7 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Hassle free car hire

Great service
And everything easy and hassle free

6 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

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