Locauto Group - Bari Aeroporto Reviews 

I was 15 minutes late to return the car. Employees assured that this was not a problem. Only later did I see the fee charged for the next day.

Very quick process from the beginning to the end, friendly and helpfull staff, perfect cars. This was the third time I have rented a car with Locauto and again - fantastic experience. Thank you guys! Looking forward to see you next time! Petra T.

Perfect and easy!!!

It was a fast process and the staff is very good

Everything went perfectly from start to finish. The paperwork at the airport was quick and easy, and after that we just walked to the car, which was located inside the airport parking area. The staff handed over the car very quickly and were friendly and professional.
Returning the car was just as simple. We drove back to the parking area, where the staff inspected the vehicle. They confirmed there was no new damage, and we didn't even need to go back to the office. The return process was completed right there in the parking lot.
I highly recommend this rental company. It is easy to find, the service is fast and efficient, and the staff are kind and helpful both in the office and at the car handover and return.

This was by far the worst car rental experience I have ever had.

We paid for our rental car in full before our trip. Due to an exceptionally long passport control process at Bari Airport, which was completely beyond our control, we arrived after the Locauto office had closed. Surprisingly, Locauto was the only car rental company at the airport that was closed at that time.

We immediately tried to contact Locauto by phone, email and live chat but received no meaningful assistance. Instead, we were redirected to Booking/Rentalcars, who also refused to take responsibility or provide a solution. We were left stranded at the airport late at night and had to pay €70 just to get to our accommodation.

The next morning, we had to pay for transportation again to travel all the way from Monopoli back to Bari Airport. Instead of honoring our fully paid reservation or offering any assistance, we were told that our only option was to pay again and make a completely new reservation for another car.

As a result, we lost money, wasted valuable vacation time, paid for multiple transfers, and had to pay for a second rental despite already having paid for the first one in full. The lack of customer service, communication, and willingness to help was completely unacceptable

Quick and easy check in, pick up and and drop off. Friendly staff, nice car, I have no complaints and would definitely recommend Locauto in Bari :)

Even though we have arrived 5 hours earlier than it was originaly booked, kind lady at the desk found the solution for us. Car was safe and new, everything went smooth. Returning is very easy, even out of their working hours with no extra charge.

Everything great. No problems with the car or the contract.

Customer experience and the car were perfect.

Very fast and as expected

Brand new car, grate range, easy to take and easy to drive. Nice and friendly staff.

Good car, easy pick-up and drop-off with none of the italian car rental dramas we've experienced with other companies. Only two issues - 1) we were told the fuel tank was full whereas it was only 3/4 but we took a picture and they immediately noted it on the account, 2) the charge on my credit card took almost a month to disappear which seems totally unnecessary. There is very little parking for Locauto cars at Bari Airport but I doubt that's their problem.

Friendly customer service, check in and out was seamless, vehicle was clean. 👍

Perfect and fast service! Highly recommended!

There all professional and easy.

Fast pick up, car was nice and clean.

Very fast completion of formalities and handover of the car. Car was brand new, perfect condition, exactly according to pre-order.

Very nice guys ! The car was very confortable.