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Locauto Group - Bari Aeroporto Reviews 

10,102
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

It’s very easy to work with Locauto. This was my third rental with them, after Catania and Naples, and now Bari. They have an excellent fleet of cars, and we’ve even received complimentary upgrades. W... See more

Company replied

Rated 5 out of 5 stars

​The car rental process with Locauto in Bari at the airport was very fast and smooth. Everything went perfectly fine from start to finish. Although we didn't get the exact car model we originally book... See more

Company replied

Rated 5 out of 5 stars

Car rental company with no head pain or exploits. I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this). The car i received had... See more

Company replied

Rated 3 out of 5 stars

Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. On... See more


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,102)

60,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Topp

Topppppppp

17 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

very good

The quick reservation and delivery of the car

10 July 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Best car rental company

It’s very easy to work with Locauto. This was my third rental with them, after Catania and Naples, and now Bari. They have an excellent fleet of cars, and we’ve even received complimentary upgrades. We booked a VW Polo but were upgraded to an Audi A3 S line instead. Overall, it has been a great experience every time.

17 July 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 3 out of 5 stars

No line of communication when needed.

The car was good. However there was an incident that occured. And when I tried to call the call-center. Nobody answered. Being in a foreign country and not knowing the procedures I was left totally alone by the company. This is unacceptable. I could not reach a single person through the phone line the company (Locauto) provided in the rental agreement. I had to get the Hotel owner to help me with the procedures. This was highli unprofessional and it could also be damaging to the company for future bookings.

16 July 2026
Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Friendly staff who encouraged us to take photos of the car before leaving so that we had a record of the car’s condition, which was good.

9 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Perfect experience, fast and professional

There was almost no waiting time at the airport. i could get my paper done in about 10mn and lady I talked to was very nice. Then I went to grab by car ans again it was very fast, I just signed the receipt and got the car I booked, fully conform. When giving back the car, it was as fast as for pick-up, a quick check of the car and that's it. SUch a great experience

9 July 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Excellent service

Excellent service, fast, reliable, and professiona

9 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Reliable and helpful car rental company

Everything at the car rental place was well-organized and went quickly. The only downside is that they open at 8 a.m., so a pretty long line forms in front of the store, which means you sometimes have to wait up to an hour.
The car was in perfect condition, clean, and matched the category of the car I had reserved.

15 July 2026
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Reply from Locauto Group - Bari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Booking process was smooth

Booking process was smooth, fast and easy pick up / drop off and helpful staff.

8 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Flexible and helpful staff

Flexible and helpful staff

15 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

quality services

Everything was fast and high-quality.

8 July 2026
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Reply from Locauto Group - Bari Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

New car

New car, no problem at all , everything as aspected

8 July 2026
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Reply from Locauto Group - Bari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

It's great that you get the car keys…

It's great that you get the car keys right after arrival. The car was fine.

25 June 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Correct

Correct, supportive and kind service provider

14 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Booking process was simply end easy

Booking process was simply end easy
Nice car even better then booked
Check in very quikly and without problems
I used smart check in and it was really clever beacause I dont waste my time on airport office In my opinion Locauto its good car rent company

14 July 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for the great review! Stefania

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