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Locauto Group - Bari Aeroporto Reviews 

10,660
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Everything went well, received a nice car, good for our needs and luggage, and there were no problems at all. We took of course the highest insurance option, to be care free of possible accidents... See more

Company replied

Rated 5 out of 5 stars

Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! ⭐️⭐️⭐️⭐️⭐️ We were provided with a brilliant, immaculate car with a full tank of fuel, and the whole experience was incredibly smooth and hassle-free.... See more

Company replied

Rated 5 out of 5 stars

Sehr zufrieden mit der Autovermietung! Die gesamte Abwicklung war einfach und unkompliziert. Auch die Rückgabe des Fahrzeugs verlief problemlos und schnell. Insgesamt ein sehr guter Service – gerne... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,660)

57,830 reviews in the last 12 months

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Rated 5 out of 5 stars

All good. No problems

Everything went well, received a nice car, good for our needs and luggage, and there were no problems at all.
We took of course the highest insurance option, to be care free of possible accidents or misbehaved drivers, parking real close.
Great personal, friendly and helpful.
Booking process i did not like, since you have to upload a lot of pics with driver license and etc., and in the end were not there into our account. Probably a bug in their software.

25 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! ⭐️⭐️⭐️⭐️⭐️

We were provided with a brilliant, immaculate car with a full tank of fuel, and the whole experience was incredibly smooth and hassle-free.

The staff were extremely helpful and connected my iPhone to the car’s navigation system, meaning I didn’t need to use my mobile while driving. I simply searched for our destinations on Google Maps, and the directions appeared straight onto the car’s built-in satnav — so convenient and easy!

The car itself was incredibly reliable and didn’t cause us a single issue throughout the 11 days we had it. It was comfortable, easy to drive and very straightforward to manage.

We would highly recommend using Volkswagen and Locauto and would definitely use them again on our next trip. A fantastic experience all round! 🚗✨

24 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Easy pick-up

Easy pick-up, comunication.

24 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good service, good staff, fast and precise.

The check out and the check in were fast and precise.
Good service and good staff. The car was ok for what we expected. Fair price for the rent and an overall good experience.

31 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff
Speedy process out and on return
Good prices

31 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Quick and easy process

Smooth and quick check in and picking up of the car. No bullshit or trying to con you.

28 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Everything was clearly perfect

Everything was clearly perfect! People on the desk,the car,the information! Hope next time call them again! Thank you,I appreciate it!

31 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Fast & easy service.

30 August 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Easy to find at Bari airport but tricky…

Easy to find at Bari airport but tricky to find the correct entrance to drop off at Brindisi airport.

30 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Andrew,thank you for taking the time to write this review.
We are glad that you enjoyed our service, and we thank you for pointing out the issue with the car return area signage. We will share your feedback with our team to improve the information provided,and we hope to welcome you back for a flawless experience next time.

Elisa

Elisa

Rated 1 out of 5 stars

Rented a car at Bari which broke down…

Rented a car at Bari which broke down after one day. Was then asked to pick up a substitute car in Lecce. The new car was a down grade so I requested a refund of the price difference. After 6 weeks I'm still waiting for a reply on my complaint and money back.

14 July 2026
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Reply from Locauto Group - Bari Aeroporto

Hello Claus, thank you for sharing your experience with Locauto. Our Customer Service team is currently reviewing your case. Please note that due to the high volume of inquiries during peak season, it may take a little longer than usual to provide you with an update. We truly appreciate your patience and understanding.
Anna

Rated 5 out of 5 stars

Good reservation procedure

Good reservation procedure. Smooth car pickup. Quick car drop-off.

23 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

The pick-up and returning of the car…

The pick-up and returning of the car was very easy. And the car rental is very close to the exit of the airport.

23 August 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Friendly and efficient staff to check…

Friendly and efficient staff to check in and out, clean car.

30 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Convenient service and friendly staff

Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but they accepted it back without any questions about the condition of the interior — there was quite a lot of sand on the floor from going to the beach.

So, for what I needed, it was a perfect experience.

22 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 2 out of 5 stars

Untrustworthy and tragic, but second car was ok


I don’t know whether I would choose Loco auto next time because of first car was total disaster, I wasn’t seen awful and uncleared car. Then I received absolutely awful unclear seat with destroyed cover for my sone. I would not borrow this car and seat to my enemy.

Second car was significantly better but procol didn’t contained all notes about all damages, it was needed to report it to and extend the protocol. Second seat was also better, but …..

Simply it is hard to trust this company because at the end I had a discussion about state of fuel, because requested wasto have it full filled, exactly full filled, but I didn’t receive call full filled. Luckily I had photo documentation for this.

Loco auto team in Bari is totally untrustworthy and tragic.

29 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Jan, we are sincerely sorry to hear that you were disappointed with our service. We always strive to provide a seamless experience, and we regret that we missed the mark this time. We will share your feedback directly with our team to improve our standards and ensure this does not happen again. We hope you will give us another chance in the future to provide you with the excellent service you deserve.
Sara

Rated 5 out of 5 stars

Quick & Efficient

Quick, efficient and cheaper than pre-booking from England
Walked straight in and had car within half hour as opposed to other rental companies who had queues as long as your arm

24 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Super

Great interaction, very kind people.

29 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 4 out of 5 stars

I was able to rent with debit card

I was able to rent with debit card. Super easy going. No trouble when returning the car. Clear instructions.

7 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Rok,thank you for taking the time to write this review.
We are glad that you enjoyed our smooth procedures and we hope to welcome you back for an even better experience next time.
Elisa

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