Local Print Pros Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products, noting that prints turn out precisely as expected and the fabrics feel wonderfully comfortable. People also deeply appreciate the helpful support team, who make the ordering process entirely smooth and communicate effectively while reviewing design proofs together. However, some people mentioned experiencing frustrating delivery delays and receiving a complete lack of updates regarding the status of their packages. A few other reviewers were also disappointed by sparse communication from staff or felt that certain items fell short of their quality expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, perfect fits,... See more

Quality

Consumers find quality to be positive, highlighting excellent prints and superb materials across various... See more

Service

Users describe positive interactions with service, highlighting fast turnarounds and professional assistance... See more

Order

Customers report overall satisfaction and positive experiences with their orders. Reviewers frequently... See more

Delivery service

Reviewers share mixed experiences regarding the delivery service. Many customers highlight speedy shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish. I had a last minute idea to order buffs for my clients and randomly messaged Local Print Pros on a weekend. Was pleasantly surprised to not only receive... See more

Company replied

Rated 5 out of 5 stars

Walked in with an idea for clothing for my business, DeafnAble, discussed, adjusted, now wearing it, all in 10 days. and at a great price and with a smile. Local, efficient, friendly, definitely going... See more

Company replied

Rated 5 out of 5 stars

Good quality neck warmer! Wait time was a little longer than anticipated but I was kept up to date with progress & received a nice free gift to apologise which was gratefully accepted! Would definit... See more

Company replied

Rated 5 out of 5 stars

I ordered a custom printed snood/neck warmer just before Christmas with a view to placing a bulk order for a motorcycle club. The proof for my design was produced and sent to me very quickly. Unfortun... See more

Company replied


Company details

  1. Digital Printer

Written by the company

We print everything from clothing to banners we're your local printing and embroidery professionals. No minimums, no hassle and 100% satisfaction guaranteed. It’s our mission to ensure that the prints you want are done to an expert level with local level communication.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(264)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a custom snood as I saw an ad…

I ordered a custom snood as I saw an ad for it on Instagram and I was genuinly suprised by the quality when it arrived. I assumed that it would just be a vinyl logo applied to the snood but the design was actually printed into the fabric. Although I don't need anything else printing just yet I would certainly consider using these guys again. Thanks for my snood and I'm sorry it took me so long to leave a review

21 November 2024
Rated 1 out of 5 stars

Used for years but never again....

As Race Director Ive used LPP and their sister company ZeroWasteMedals for a number of years to provide medals and t-shirts for the Yorkshire Coast 10K race - spending over £5K each year.
Really let down this year with several of our runners not receiving thier orders and LPP currently not responding to communications.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Missing item and ignored emails!!

I contacted the guys at localprintpros regarding a missing item from my Yorkshire Coast 10k merch order back in October. Initially I was promised it would be sent out within a week (13November), we're now two months later and my emails are just get ignored. Great!!

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Is now been over 4 weeks with no…

Ordered on 03/12/2024Is now been over 4 weeks with no updates of delivery I've had to email twice about it still nothing yet, if you want uniform for your child I suggest ordering months in advance or go elsewhere poor communication

6 January 2025
Rated 1 out of 5 stars

My original order the stitching was…

My original order the stitching was terrible and Michael Fennell was brilliant about rectifying the problem. But l was assured the replacement goods would be here before Xmas as they were presents, but they never arrived and l was left feeling gutted as l promised people the presents were on their way. Bad service, but thanks for the effort Michael, prob not your fault!

29 October 2024
Rated 5 out of 5 stars

I ordered a t-shirt and hoodie for a…

I ordered a t-shirt and hoodie for a race.
Received the t-shirt in time for race day which was great!
Had to wait a while for the hoodie but wasn’t disappointed as it is of a good quality and is soooo warm and snuggly!
Was kept up to date by the company in regards to expected delivery and very quick response via email
Happy customer!

9 October 2024
Rated 4 out of 5 stars

Great shirt

The shirt took a while but when it came it was excellent.

Thanks.

11 October 2024
Local Print Pros logo

Reply from Local Print Pros

Hi, we've sent you an email. we are within the times of delivery as per the spec on the page of within 4-6 weeks of purchase

Rated 4 out of 5 stars

Still not recieved the ordered item.

Still not recieved the ordered item, though recieved a good update.I appreciate demand may affect delivery timescales thanks for the update, I look forward to receiving the item and purchasing again in the future. Regards

20 October 2024
Local Print Pros logo

Reply from Local Print Pros

Hi, thank you for posting a review as per the website orders are taking between four and six weeks to deliver This was fairly communicated by ourselves on the webpage when you bought the item all remaining Yorkshire Coast hoodies and Tshirts are going out on Tuesday

Rated 5 out of 5 stars

Scarborough 10k - late ordering on my part

I ordered my Scarborough 10k t-shirt very late with only a couple of days before the run.
The company pulled out all the stops and it arrived in time.
Although due to horrendous weather conditions, i needed to keep my jacket on.
But all credit where its due, thank you so much x

14 October 2024

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