Zerowastemedals Reviews 510

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the medals, noting their appealing appearance and bespoke designs. The service is frequently highlighted as excellent, with many appreciating the efficiency and professionalism of the staff, especially regarding order fulfillment and prompt communication. People are also very satisfied with the overall ordering process. However, some customers experienced issues with sample orders not arriving or significant delays in receiving their products. A few other people also felt that the product's durability could be improved, mentioning chipped or peeling designs, and raised concerns about the long-term impact of materials like plywood or slate, especially when painted.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high standard and appearance of... See more

Service

Customers had positive experiences with service. Many reviewers praised the responsive and efficient service,... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ordering... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being super nice,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a short-notice request and Sophie assured me it would be met & fulfilled in time; so when the items arrived ahead of schedule i was delighted. When i gave out the medals after the birthday footb... See more

Rated 5 out of 5 stars

So a random advertisement popped up on my social media stating that Zero Waste Medals specialise in personal medals. I ordered the samples, when they arrived I was pretty keen to order my med... See more

Company replied

Rated 5 out of 5 stars

Zerowaste turned our MAT sporting event logos into colourful ribboned wooden medals for our children`s events. Excellent service which has created a new set of medals for every competition and ticked... See more

Company replied

Rated 5 out of 5 stars

This was our 3rd order with zero waste, every time they have been excellent. Due to us being a volunteer run organisation things tend to get left until last minute, this year they turned around a batc... See more


Company details

  1. Trophy Shop
  2. Engraver
  3. Glass Etching Service
  4. Laser Cutting Service

Written by the company

Zero Waste Wooden medals made and finished in Shropshire UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very nice people

Very nice people. Unfortunately with how far we love the wooden puzzle medal came chipped off and the design on the front was peeling. I'm thinking the distance may have caused it. The people at this company are super nice.

2 April 2026
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Reply from Zerowastemedals

Yes we are currently looking into this as these went a long distance by air we're thinking the pressure and temperature may have been an issue. Thank you

Rated 1 out of 5 stars

Quality of Medals

Unfortunately, I didnt like the quality of the medals.

31 March 2026
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Reply from Zerowastemedals

Sorry you was unhappy with your free sample pack. If you have any feed back please feel free to send us an email :)
Our sample packs are chosen at random but we do offer a free design service to create you something bespoke.

Rated 5 out of 5 stars

We've been using Zero Waster Medals for…

We've been using Zero Waster Medals for our Lupine Racing event medals for nearly 3 years now and the quality of the work has been great as well as the design assistance. Great prices too.

18 March 2026
Unprompted review
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Reply from Zerowastemedals

Thank you so much for the great review we love working with you!

Rated 5 out of 5 stars

Excellent product

Excellent product. After forgetting to order my through the event organiser, I purchased my event ribbon clip through ZWM. Top quality and great price with quick delivery. Can't wait to order my next one. Will be back soon

My only criticism is, not all ribbon are the same it would be nice to see different sizes for the thinner and thicker ribbon. And the gripper at the end to be a bit thicker for the heavy handed although it did not break just a little crack. I hope the criticism are took on board to improve a great product to the best product.

#everyribbioncounts

16 March 2026
Unprompted review
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Reply from Zerowastemedals

Thank you for the great review. We appreciate the feedback

Rated 5 out of 5 stars

Fantastic eye-catching medals for Trust sporting events.

Zero waste turned our Sporting events PNGs into a fantastic set of eye-catching medals to give out to all the children that are participating.
Service has been responsive and delivered exactly what we wanted as well as allowing any unused medals to be recycled.
I can`t fault the service and would definetly recommend.

5 March 2026
Unprompted review
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Reply from Zerowastemedals

Love this! thank you so much great to work with you as always

Rated 5 out of 5 stars

Out To Swim Awards Evening

I am part of an LGBTQIA+ swimming club and we were hosting our AGM and this year we had awards for members and coaches. We ordered a batch of medals with our club logo and they were absolutely stunning. The communication with the sales team was excellent, they replied really quickly and answered all queries. They were able to fast tracked order and they arrived super fast. Will definitely be using again.

21 February 2026
Unprompted review
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Reply from Zerowastemedals

Thank you for the fantastic review we really appreciate it. See you again soon!

Rated 3 out of 5 stars

Not for us

Whilst I understand the sentiment of a more environmental medal. I’m not sure that plywood or slate has less impact long term especially once you add paints/dyes to make them more memorable/usable (we wanted them for an open swim meet so required gold/silver/bronze). Also the price was a downside. Unfortunately we aren’t in a position to cover the extra costs involved and adding extra to meet entry fees would make our meet less desirable. The swimmers were also concerned that the medals would get wet and go mouldy so wouldn’t last very long.
I’m sorry they aren’t going to work for us, if they were just for a participation medal for an event where everyone received the same I would definitely reconsider.

6 February 2026
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Reply from Zerowastemedals

Thank you for the review, sorry to hear they weren't in your price bracket for what you needed.
If you'd like some stats on sustainable resources vs metal medals we're always happy to discuss it. The paints and dyes we use are also as eco friendly as possible too with UV low VOC and water based metallic paints.

I think the wood would hold up a little if it got wet but you're right it's not ideal so in this situation probably not the greatest of choices.

Hopefully see you again soon for another job

Rated 5 out of 5 stars

Helped with redesigning medals we had…

Helped with redesigning medals we had previously ordered the past few years running, they came out really well, and delivery was perfectly on time.

5 February 2026
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Reply from Zerowastemedals

The medals were awesome for WOLO this year using one of our new materials too!

Rated 5 out of 5 stars

You are so good at accommodating…

You are so good at accommodating changes and suggestions to the design and just generally very helpful. I have no hesitation in recommending the company.

4 February 2026
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Reply from Zerowastemedals

Thank you we always try our best!

Rated 5 out of 5 stars

Fantastic service

Quick, reliable and always excellent support!

23 January 2026
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Reply from Zerowastemedals

Josh thanks so much for this it means a lot! If we can get a little photo of you with one of our medals showing us how happy you are with it that would be amazing or even of your entrants looking happy with it too that would be amazing. We'll even pop a little surprise in your next order if you do!

Rated 5 out of 5 stars

Always excellent service and product

Always excellent service and product. Brilliant staff. Love the email notification about the tree that has been planted. Great charity discount to enable more money to be donated.

22 December 2025
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Reply from Zerowastemedals

Really appreciate you taking the time to leave this. If you happen to have a photo from the event or of the medals, feel free to share — no pressure at all

Rated 5 out of 5 stars

Super happy customer

Super happy with our new medals
Second time of ordering medals from you and they just get better and better!
Thank you so much

1 December 2025
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Reply from Zerowastemedals

That’s great to hear, thank you. If you managed to get any photos of the medals or finishers, we’d love a peek

Rated 1 out of 5 stars
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Reply from Zerowastemedals

This was shipped on the 4th April and then again on the 22nd And we sent you shipping notification.

How come you didn’t let us know sooner so we could just send another?

Thank you,
Michael

Rated 4 out of 5 stars

Eco friendly fundraising medals …

We bought these wooden medals as Eco friendly medals for our team of fundraisers, they walked 100 miles over 5 days. I did have one email stating I had to supply artwork, but a few days or so later I received an email with some artwork, on the medals. They were great, and the recipients were very much appreciated.

18 September 2025
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Reply from Zerowastemedals

We’re really glad you’re happy with them. If you ever get a chance to take a photo, we always enjoy seeing how they’re used

Rated 5 out of 5 stars

Fantastic efficient service

Fantastic efficient service and as always, very happy with the wooden finisher awards we have ordered for our race in December.

20 October 2025
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Reply from Zerowastemedals

Thanks for the kind words. Photos from events are always a bonus for us if you happen to have any

Rated 5 out of 5 stars

High-quality product

High-quality product, using sustainable materials. Great customer service and Debo.

27 October 2025
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Reply from Zerowastemedals

Much appreciated — and if you’ve got any photos of the medals or recipients, we’d love to see them

Rated 5 out of 5 stars

Fantastic & helpful :-)

We have used Zerowaste medals for a few years now and the medals this year are brilliant. Well recommended and we will be using again next year

6 October 2025
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Reply from Zerowastemedals

Thanks so much for the feedback. Seeing the medals out in the wild is always a nice extra if you happen to have photos

Rated 5 out of 5 stars

Very well made

Very well made. Really pleased with my order.

23 September 2025
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Reply from Zerowastemedals

We appreciate this a lot. If you’ve got any images from the event or of the medals, we’d love to see them

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