Loaf.ly Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It's brilliant getting Milk delivered to your door via a reliable service and not having to buy/waste plastic bottles anymore. The quality is so much better than the standard stuff you get from the su... See more

Company replied

Rated 5 out of 5 stars

Amazing fresh food delivery service. I especially use it for fresh bread and other bakery items. I’ve been using loaf.ly throughout the covid 19 pandemic and every delivery is a real treat! The as... See more

Rated 5 out of 5 stars

Excellent service from Ben and his small team. Delivering straight to your door with reusable packaging and a great selection of milks, breads, pastries, cheeses and more! As a new business opened in... See more

Rated 5 out of 5 stars

The quality of the products from Loaf.ly is always fantastic. We love receiving our delivery every week, to our front door, of fresh farm eggs, bottled milk and gorgeous pastries and bread. This smal... See more

Company details

  1. Online Food Ordering Service
  2. Dairy Store
  3. Farm Shop
  4. Grocery Delivery Service
  5. Supermarket

Written by the company

Zero-waste delivery service bringing fresh bread, milk and eggs to your doorstep


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

1 review in the last 12 months

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Rated 5 out of 5 stars

Definitely I will continue to order…

Definitely I will continue to order from Loaf. Ly. The products are really good and even with some challenges during December Ben was always on top of things and keeped us updated!
Loved the lemon breakfast muffins 😊

14 December 2020
Rated 5 out of 5 stars

Best oat milk

I won a 6 month oat milk subscription from Loafly! The oat milk is light, creamy and delicious on cereal in the mornings. Always arrives on time and I love that the glass bottles are reused. Can't wait to try the bread and other vegan goodies. Would 100% recommend.

20 November 2020
Rated 5 out of 5 stars

A great concept

A great concept, truly wonderful service and a lovely execution getting us the tastiest treats and essentials. Totally recommend!

16 November 2020
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Reply from Loaf.ly

Thanks for the kind words :) Really glad you get the business and appreciate the service we're providing

Rated 5 out of 5 stars

Exceptional service.

When there was an issue on ordering I got a prompt and detailed response - though it was quite late in the evening. Order delivered on time - well packaged and tasting amazing.

Highly recommended!

16 November 2020
Loaf.ly logo

Reply from Loaf.ly

Thanks for the review, Grant! Glad you enjoyed the first delivery and will be enjoying more :)

Rated 5 out of 5 stars

Incredible selection and impeccable service

Incredible selection and impeccable service!

Some top-notch good food, brought you with the personal touch and caring service that will surprise you.

16 November 2020
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Reply from Loaf.ly

Thanks, Daniel! I'll take impeccable any day! :) Glad you love the products and service

Rated 5 out of 5 stars

Great customer service and products are…

Great customer service and products are absolutely amazing. The bread was so nice! All the packaging is a great way to reduce the use of plastic. Would recommend to everyone!

11 November 2020
Unprompted review
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Reply from Loaf.ly

Thanks for the review! Glad you love the service and products :)

Rated 5 out of 5 stars

Very impressed with the service

I ordered the Halloween cupcakes which were delicious. Ben was great at making sure they were delivered at a time we would be in. I'd love to try more products in the future.

10 November 2020
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Reply from Loaf.ly

Thanks, Victoria :) Glad you enjoyed the cupcakes!

Rated 5 out of 5 stars

Highly recommend

Highly recommend! I just received my first delivery and will definitely be making loaf.ly a part of my weekly shop. The gluten free (you wouldn't know it) bread is the best I've ever tried and the eggs are rich and flavorful with a deep orange yolk. I can't wait to try the pastries!

2 November 2020
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Reply from Loaf.ly

Thanks for the review, Emma! So glad you enjoyed everything :) I'm very keen on sourcing the best quality items from other businesses with similar ethics and eco consciousness so it's great to hear that it seems to be going right!

Rated 5 out of 5 stars

Seamless service

Seamless service, great quality produce. A small local business that's trying to do some good. Everything we got was super delicious!

2 November 2020
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Reply from Loaf.ly

Thanks for the review, Lora! Really happy to hear you enjoyed the bits we brought to you :)

Rated 5 out of 5 stars

Amazing service and even better…

Amazing service and even better products! I love it!

1 November 2020
Loaf.ly logo

Reply from Loaf.ly

Thanks for the review, Vanja :) Super happy to hear you like both the service we provide and the products we bring to you!

Rated 5 out of 5 stars

Great service and products

Great service and products! The lemonade was so delicious and I love the sourdough! Great range of products and it’s So nice to buy from a conscious company!

1 November 2020
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Reply from Loaf.ly

Thanks, Lucy! So glad to hear you like the products!

Rated 5 out of 5 stars

Fully recommend

Fully recommend, great customer service, everything tasted delicious and the packaging was amaze!

16 October 2020
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Reply from Loaf.ly

Thanks, Sophie! Really glad you appreciate the products I bring you and you like the packaging :)

Rated 5 out of 5 stars

Great service that goes above & beyond!

Great customer service and I would highly recommend!

I added a last minute addition to my delivery. Ben contacted the supplier despite it being after their cut off time. He was so helpful and v responsive.

15 October 2020
Loaf.ly logo

Reply from Loaf.ly

Thanks for the review! We always try to do what we can so I'm glad I was able to help in this instance :)

Rated 5 out of 5 stars

Easy delivery to my door

Easy delivery to my door, well priced compared to Farmdrop and easier with the no minimum spend

15 October 2020
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Reply from Loaf.ly

Thanks for the review, and glad you like the ease of the service :)

Rated 3 out of 5 stars

The bread wasn't as fresh as I would of…

The bread wasn't as fresh as I would of liked it The coconut milk was lovely and the orange juice was nice the packaging was good quality

15 October 2020
Loaf.ly logo

Reply from Loaf.ly

Hi Tracey,

Sorry to hear there was a problem with the bread. The Gluten Free bread is baked fresh to order but it does take an extra day to get to us at the moment. It comes from a different bakery from the rest of our baked ranges which are baked and delivered on the same day.

I'll speak to the bakery to see if there's anything we can do to change this and bring it in line with the rest of our breads and baked ranges.

Really appreciate the feedback, and apologies we didn't meet your expectations this time.

Ben

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