If I could give negative stars I would. I purchased a knife set and almost three months later have not received a shipping confirmation or refund as promised. Also when you order they sign you up for... See more
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Review summary
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Lndmark is a SCAM! I ordered a Hair Trimmer through Facebook or Instagram. I oder from this scam company in July 28th, it's now November! when i clicked to try to track my oder it says Expired.... See more
Company replied
This place so far has been a scam. Placed an order via Instagram weeks ago, paid extra for expedited shipping. Item never arrived, reached out to customer service and keep getting very obtuse excuse... See more
Company replied
I ordered some acrylic markers on November the 22nd. I paid for priority handling and emailed customer service to see if I could get an update. I haven’t heard back and after reading the other recent... See more
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1.1
Bad
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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SCAM SCAM SCAM
Like so many people I too have gotten scammed…luckily it is only $20 but still it’s the principle of it all. I got no tracking order and it’s been daaaaysss. That’s when I knew something was fishy. As much as I’d love to get my money back I know I won’t like many people have said. Everyone do yourself a favor if you’re going to order anything online don’t be fooled by the amazing sales. Make sure you do your research.
15 November 2025
Unprompted review
Reply from Lndmarkclub
Hi Jannahlyn,
I’m really sorry for the frustration this has caused, you absolutely should have received your order or at least clear tracking updates. I’ve gone ahead and taken care of everything for you.
I’ve issued a full refund for your original order, and your Lndmark Rewards membership has been fully canceled, so there won’t be any future charges of any kind. You’ll see the refund return to your original payment method within 3–5 business days, depending on your bank.
Thank you for reaching out and giving us the chance to make this right. I’m truly sorry again for the inconvenience.
Best regards,
Lndmark Support
Never got my order and I don’t have a receipt
Ordered a set of erasable gel pens through an ad on FB. It said something like buy one get one free. Never received my order!! Now I don’t have a receipt or anything to prove that I purchased it. Seeing other people on here going through the same thing. It’s a scam!!!!
1 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Anna,
I’m so sorry you went through this, not receiving your order and not having a receipt on hand is incredibly frustrating, and I completely understand why you feel this way.
I’ve gone ahead and issued a full refund for your gel pen order. If there was a membership attached to your purchase, that has also been fully canceled to prevent any future charges. Your refund will return to your original payment method within 3–5 business days, depending on your bank.
Again, I truly apologize for the inconvenience and the lack of communication you experienced. Thank you for giving me the opportunity to get this resolved for you.
Best regards,
Lndmark Support
If a negative star was possible I'd use…
If a negative star was possible I'd use it.
I ordered a 5-in-1 slicer from a social media ad for $29.95 in August, 2025. I was charged again in September. I emailed this "company " and I was told that the second charge was for a membership.
I never signed up for a membership and told them that. They said they would get with their fulfillment team to get this resolved.
In the meantime, they offered a special gift code for a future order. Ha!
It is now November and still no refund and no product.
24 August 2025
Unprompted review
Reply from Lndmarkclub
Hi Sally,
I’m so sorry for the experience you’ve had, the delay, the unexpected charge, and the lack of follow-through are all completely unacceptable. I’ve taken care of this for you right away.
I’ve issued a full refund for your original 5-in-1 slicer order ($29.95) as well as the $29.99 membership charge from September. You’ll see both refunds return to your original payment method within 3–5 business days, depending on your bank.
Your Lndmark Rewards membership has also been fully canceled, so there won’t be any future charges.
Thank you for reaching out and giving us the chance to make this right and again, I sincerely apologize for the inconvenience this has caused.
Best regards,
Lndmark Support
I placed order for cheese grater on 11/5/25
I placed order for cheese grater on Facebook on ORDER #61686
Thank you for your purchase!
Thanks for becoming a member! We're getting your order ready to be shipped. We will notify you when it has been sent. I did Not sign up for a membership, do not charge me! Please refund my $19.98
12 November 2025
Unprompted review
Reply from Lndmarkclub
Hi Stacey,
Thank you for reaching out, and I completely understand your concern. I’ve gone ahead and canceled your Lndmark Rewards membership, so there won’t be any future charges.
I’ve also issued a full refund for your cheese grater order (#61686) in the amount of $19.98. You’ll see that refund reflected back to your original payment method within 3–5 business days, depending on your bank.
I’m very sorry for the confusion and any frustration this caused. Thank you for letting us make it right.
Best regards,
Lndmark Support
Horrible company
Horrible company, I ordered the leaf blower that was only supposed to be a ONE TIME PAYMENT in September. I have not received any leaf blower and they are now billing my card on a monthly basis for a "membership" I never agreed to. Complete scam.
25 September 2025
Unprompted review
Reply from Lndmarkclub
Hi Brian,
I’m really sorry for the trouble and completely understand your frustration; that’s not the experience we want for you. I’d be happy to get this resolved right away.
Could you please provide the following details so I can locate your order and process the appropriate refunds?
• Full name used on the order
• Email address used at checkout
• Order number (if available)
Once I have this information, I’ll make sure to cancel your membership, stop any future charges, and review your order for a full refund.
Best regards,
Lndmark Support
I ordered a knife set 2 months ago have…
I ordered a knife set 2 months ago have contacted you guys a lot through email gave you my order number which is 52203 I still have not received my order I keep asking for a tracking number I do not get it you charged me once on October 10th and again today November 10th 2025 and I still haven't received anything or even got a tracking number I want a refund for both charges
10 November 2025
Unprompted review
Reply from Lndmarkclub
Hi Gene,
I’m really sorry for the long wait and the repeated charges, that’s completely understandable to be upset about. I’ve gone ahead and processed full refunds for both the October 10th and November 10th charges, as well as for your original knife set order (#52203). You’ll see those refunds reflected back to your payment method within 3–5 business days, depending on your bank.
Your Lndmark Rewards membership has also been fully canceled, so you won’t see any future charges.
I truly apologize for the lack of communication and the inconvenience this caused. Thank you for your patience while we got this resolved.
Best regards,
Lndmark Support
purchased an item and never received it…
purchased an item and never received it and now I'm being billed $29.99 every single month since placing the order. I tried calling the 888-448-4554 and it states it's temporarily out of order. What a scam! I can't keep having you people taking my money without receiving services.
9 November 2025
Unprompted review
Reply from Lndmarkclub
Hi,
I’m so sorry for the trouble and the concern these charges have caused, that’s definitely not the experience we want for you. I’d be happy to get this resolved right away.
Could you please confirm the following details so I can locate your account and process the necessary refunds?
• Full name used on the order
• Email address used at checkout
• Order number (if available)
Once I have that information, I’ll make sure to cancel your membership, stop any future $29.99 charges, and review your order for a full refund.
Best regards,
Lndmark Support
It is a scam
It is a scam. I placed an order 5 weeks ago for a small article from an ad that was on Facebook, and I never received my order and 2 weeks later I was also charged 29.99 dollars for a “membership” for that company that I never subscribed too. I emailed the company several times about it asking for a full refund of the order and the membership fees, I initially received answers saying my order was “on the way” but no tracking number available and I also didn’t get any refund for the membership fees that were charged without my approval, and no more answers since then despite several emails I sent again. I just called now the number on the website and it is “disconnected temporary”. Do not order anything from this company, it is a scam . This company needs to be reported and shutdown. Some people wrote complaints with their order number and were told they would get a refund so I will do the same here:
To Lndmark club: order 58026. Refund the price of the item that I never received and those fraudulent membership fees I never signed up for.
30 September 2025
Unprompted review
Reply from Lndmarkclub
Hi there,
I’m truly sorry for the poor experience and the frustration this has caused. That’s absolutely not what we want for our customers. I’ve gone ahead and fully refunded both your original order (#58026) and the $29.99 membership charge. You’ll see those refunds return to your original payment method within 3–5 business days, depending on your bank.
Your Lndmark Rewards membership has also been canceled, so you won’t see any further charges moving forward.
Again, I sincerely apologize for the inconvenience and lack of communication you experienced. Thank you for bringing this to our attention, we’ll ensure this situation is reviewed internally so it doesn’t happen again.
Best regards,
Lndmark Support
This is a scam
This is a scam. If I could give 0 stars I would. I ordered a styling brush for 19.99 and they sent me an email saying my downloads were ready. A download of a picture of a brush. Never received a brush. This was in July. I've also been getting charged 29.99 every month, from reading these reviews I guess that's for some membership I never wanted to sign up for. Never ordering from them again. Order 47502.
27 July 2025
Unprompted review
Reply from Lndmarkclub
Hi Maria,
I’m very sorry to hear about your experience. That’s absolutely not the kind of situation we want for any of our customers. I’ve gone ahead and issued a full refund for both your original order (#47502) and all $29.99 membership charges that were billed. You’ll see these refunds reflected in your account within 3–5 business days, depending on your bank.
Your Lndmark Rewards membership has also been fully canceled, so you won’t see any additional charges going forward.
Thank you for bringing this to our attention, and again, I sincerely apologize for the trouble and confusion this caused.
Best regards,
Lndmark Support
I like soooo many others ordered a…
I like soooo many others ordered a product that never came and am being charged for the last 6 months $29.99. Trying to contact them to get them to cancel “membership” is a joke. Please stop charging my account asap! This is the info I have.
Statement Description:
POS LNDMARK SHOREVIEW MN 77517412
8 November 2025
Unprompted review
Reply from Lndmarkclub
Hi Mandy,
I’m so sorry for all the frustration you’ve had with this. That’s definitely not the experience we want for anyone. I’ve gone ahead and canceled your Lndmark Rewards membership, so you won’t see any future $29.99 charges.
I’ve also refunded the $29.99 membership fee billed to your account, along with the full amount of your original order. You’ll see these refunds reflected in your payment account within 3–5 business days, depending on your bank.
Again, my sincere apologies for the inconvenience and the delay in getting this resolved. Thank you for giving us the chance to make this right.
Best regards,
Lndmark Support
I'd give zero stars if that was an…
I'd give zero stars if that was an option. The product was never delivered, I was charged $19.98. Then I was charged twice at $29.99 for a "subscription" that I never agreed to purchase. They refunded one "membership" fee of $29.99. They keep playing a game of saying the rest is in "review" and to wait "5-7 days". I waited the 5-7 days, Lena said they needed more time and would get back to me. FOUR WEEKS LATER, still no refund.
5 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Tracie,
I’m truly sorry this has taken so long and that you’ve had to follow up multiple times. That’s not acceptable, and I completely understand your frustration. I’ve gone ahead and finalized a full refund for your original order ($19.98) and the remaining $29.99 membership charge that was still pending. You’ll see both refunds reflected back to your original payment method within 3–5 business days, depending on your bank.
Your Lndmark Rewards membership has also been permanently canceled, so there won’t be any further charges.
I sincerely apologize for the delay and confusion, and I appreciate your patience while we get this resolved.
Best regards,
Lndmark Support
SCAM AND RIPOFF ARTISTS
I am yet another customer who has been ripped off by this company. I got some paint pens for my daughter, sister, and niece for the holidays and after seeing on the site when I placed the order that it would be shipped out in 1-2 business days (i have the screenshot to verify) i still after 3 weeks have not only not recieved the package but also it still hasn't even been shipped or prepared for shipping. I contacted the company and was asked to give them another two weeks. I told them I wanted a valid tracking number or a refund. This company is a joke. Their business practices are horrible and they don't even post accurate information.
14 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Rachel,
I’m very sorry for the experience you’ve had; that delay and lack of follow-up are absolutely unacceptable. I’ve gone ahead and issued a full refund for your order right away. You’ll see the funds return to your original payment method within 3–5 business days, depending on your bank.
You don’t need to worry about returning anything if the package eventually arrives. Please feel free to keep it with our apologies for the trouble.
Thank you for bringing this to our attention, and again, I’m truly sorry for the delay and frustration this caused.
Best regards,
Lndmark Support
This is a SCAM
This is a SCAM. I tried calling the phone number. No response. I have multiple charges in my credit card from July to October. This is for Order -45388.
11 July 2025
Unprompted review
Reply from Lndmarkclub
Hi Shoma,
I’m very sorry for the trouble and the concern these charges have caused. I completely understand your frustration. I’ve gone ahead and canceled your Lndmark Rewards membership to make sure there are no further charges going forward.
I’ve also issued full refunds for all $29.99 membership charges from July through October, as well as a refund for your original order (#45388). You’ll see these refunds reflected back to your payment method within 3–5 business days, depending on your bank.
Thank you for reaching out and giving us the opportunity to make this right. I truly apologize for the inconvenience this caused.
Best regards,
Lndmark Support
I ordered a cheese greaser green in…
I ordered a cheese greaser green in color several months ago and to this day I have not received it. I also keep getting charged 29.99 for what I don’t know. I would like to solve this issue with your company to stop charging my card an sending me my order. Please a thank u.
10 July 2025
Unprompted review
Reply from Lndmarkclub
Hi Janet,
I’m so sorry to hear about the trouble with your order and the unexpected charges. I’ll make sure we get this resolved for you right away.
To locate your order and membership details, could you please confirm the following:
• The full name used on your order
• The email address used at checkout
• Your order number, if you have it
Once I have that information, I’ll be able to check the shipping status of your Cheese Greaser (Green) and review the $29.99 charges on your account to make sure everything is corrected promptly.
Looking forward to your reply so we can get this sorted out quickly.
Best regards,
Lndmark Support
Needs to be out of business!
Man I wish I had read these reviews before trying to purchase something from this site! I have the same story as many others. Purchased one small item from an ad on social media, haven’t heard from them in weeks, then got a charge for $29.99 on my next credit card bill for I subscription to something I never signed up for. I’ve contacted their customer service via email (the phone number given isn’t even valid), so hopefully I hear back. It looks like somebody else was able to get a response on here by giving their order number so I’ll try:
Lndmrk: cancel my order #59539 and the subscription to whatever your scam club is, and give me a full refund for the item and the unauthorized credit card charge.
29 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Kelly,
I’m very sorry for the trouble and frustration this has caused. I completely understand how upsetting that must be. I’ve located your order (#59539) and taken care of everything for you.
Your Lndmark Rewards membership has been canceled immediately, and I’ve issued full refunds for both your original order and the $29.99 membership charge. You’ll see the total amount returned to your original payment method within 3–5 business days.
You won’t be billed again, and no further action is required on your end.
Best regards,
Lena
Lndmark Support
If I could give no stars I would
If I could give no stars I would! By far the worst company. I have not received what I purchased over a month ago and I was charged for a membership fee I had no idea about. Now they’re giving me the runaround on issuing my refund.
21 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Nancy,
I’m so sorry to hear about your experience. I completely understand how frustrating this has been. I’d like to get this resolved for you as quickly as possible.
To locate your order and process your refunds right away, could you please provide the following details?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll confirm the membership has been canceled and issue full refunds for both your order and the membership fee immediately.
Best regards,
Lena
Lndmark Support
SCAM
SCAM! Same thing I bought something from a ad on instagram from this place and never received it and then this same place keeps trying to charge me $29.99 for a membership I never signed up for.I need a refund and to never hear from this place again.
31 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Luke,
I’m so sorry to hear about what happened. I completely understand your frustration and want to help get this resolved right away.
To locate your order and ensure everything is properly refunded and canceled, could you please provide the following details?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll immediately confirm your membership is canceled and process full refunds for both your order and the $29.99 membership charge. You won’t receive any further charges or communication from us after that.
Best regards,
Lena
Lndmark Support
AVOID THESE SCAMMERS
Would have given a 0 if it was available. I ordered a 15 dollar item off social media. After 6 weeks I still hadn't received the item i contacted them and they told me to give them 2 more weeks. After reaching them I figured out they were taking out 29.99 a month for a membership fee I never signed up for. I contacted them again and demanded refunds. I contacted my bank and filed a dispute. I finally received the refund for the item ordered but they refuse to refund the nearly $60.00 in membership fees. This company should not be allowed to keep ripping off people in this way. I hope this review helps prevent someone else in the future from being scammed like I was.
15 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Don,
I’m very sorry to hear about your experience. I completely understand how upsetting this situation has been. I’ve gone ahead and reviewed your concern, and I want to assure you this will be fully resolved.
Your Lndmark Rewards membership has been canceled immediately, and I’ve also issued a full refund for the two $29.99 membership charges (a total of $59.98). You’ll see the refund returned to your original payment method within 3–5 business days.
I truly apologize for the frustration this caused and appreciate you bringing it to our attention. You won’t see any further charges from us.
Best regards,
Lena
Lndmark Support
HORRIBLE
HORRIBLE
I do not even want to give this place a 1 star I want to give them MINUS 10 star.. They are a joke, horrible customer service, can never talk to anyone it's only through email and that is even a joke.. I ASKED MULTIABLE TIME FOR MY MONEY BACK.. Said that I have to wait and refused item that has been shipped but could never give me a tracking number.. I call BULLCRAP and SCAMMER... That is saying it nicely.......... Then did not know when you order something they charge you in 7 days a membership fee that I never agree to.... Now card is cancel and I am disputing the charges and they need to be stopped........
17 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Rod,
I’m truly sorry for the experience you’ve had. I completely understand your frustration and want to get this resolved for you right away.
To locate your order and process the refund, could you please provide the following details?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll immediately review your order, confirm the membership has been canceled, and process a full refund for both your order and the membership charge. You won’t need to take any further action. I’ll handle it from there.
Best regards,
Lena
Lndmark Support
I have now been waiting over a month…
I have now been waiting over a month for my order. No tracking number apparently and continuous emails saying its in transit and with a courier. I asked for a refund considering this seems like I got scammed as well as many other people!! Im not happy! This was meant as a gift. So thank you for being shady....I would still like my refund so I can order from somewhere else!!!!
28 October 2025
Unprompted review
Reply from Lndmarkclub
Hi Kandiz,
I’m so sorry to hear about this delay. I completely understand how disappointing that must be, especially since the order was meant as a gift. I’d like to make this right for you as quickly as possible.
Could you please share the following details so I can locate your order and process your refund right away?
• Full name used on the order
• Email address associated with your purchase
• Order number (if available)
Once I have that information, I’ll confirm the shipment status and issue your refund immediately if it’s still in transit.
Best regards,
Lena
Lndmark Support
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