I have used Livi many times. My last appointment was a very good experience. The GP was polite, well informed and she answered all my questions without rushing me. I managed to have an appointment the... See more
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Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.
Contact info
Capital Tower, 91 Waterloo Road, SE1 8RT, London, United Kingdom
- 02038703029
- support@livi.co.uk
- livi.co.uk
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Excellent
Excellent. Easy to book, good availability. The clinician listened to my issues and concerns and involved my in my own health planning.
Friendly and helpful…
The consultant was friendly and helpful and pointed me in the direction that I needed to progress.
Many thanks.
Excellent
Booked by GP Surgery for next day. On time appointment with a great GP who was extremely knowledgeable. Top marks to LIVI.
Easy access
Easy access, on time, always available. Very helpful. We can have access to a Doctor no matter where we are. That is very reassuring
Quick appointment and Doctor well informed on history and medications
I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made for me an hour and a half later. Dr very pleasant and it was obvious that she had read my notes and seen the photo before the call. Prescription was sent immediately to chosen pharmacy. Excellent service. Much appreciated.
Waste of time, cancelled appointment 1 hour after appointment time
Was left waiting for an hour over the appointment time. Sat there waiting, only for them to cancel the appointment an hour after the appointment. Waste of time. Im going to now have to seek other means to see a GP. If you pay for the service, be prepared to be disappointed. I wouldn't use livi. Go else where.
Overstretched and under funded Healthcare System
There is such a long wait, usually up to two months for appointments at our Health Centre, being able to speak to a Doctor for help and advice and medication when you need it, restores faith in our overstretched Health system.
Doctor was thorough
Doctor was thorough. She listened to my concerns & worries. Referred appropriately to 1: with a doctor.
I booked appointment online Livi with…
I booked appointment online Livi with GP on the same day.
I had easy process to book appointment with GP on video call.
I'm really glad to have opportunity for this service and it's helpful for my health issues.
I had advise of GP and was referred to contact with Emergency service in local hospital.
The Doctor on video call Livi looked like professional and helpful,listening attentively about my health issues.
I'm happy to use this service and will recommend it to my friends.
such a good experience that you not…
such a good experience that you not usually expected!
Clarified questions that I had
Clarified questions that I had, pointed me in the right direction. Friendly and timely.
Brilliant service
Better than my normal GP practice
The GP was very helpful. Listened to my issues and was very understanding. Also scheduled a follow up call in a week or so to check on me. I wouldn’t get that from my normal GP.
Brilliant service…
Livi is always my go-to when I know that I don’t need a face to face appointment. Brilliant service…the system allows you to book an appointment at a time convenient to you & the app is so easy to use. The doctor called within the 15 minute time slot & was helpful, professional & knowledgeable. I was then able to pick up my prescription & meds later that day. Easy, quick & convenient. Thank you
Rung twice then hung up didn't get the…
Rung twice then hung up didn't get the chance to answer
Very easy to book an appointment at a…
Very easy to book an appointment at a time that suited me. Good consultation with a GP that had full access to my notes, problem addressed, and prescription ordered.
And it took pressure off my home GP's triaging appointment system...
I used Livi while on holiday when there…
I used Livi while on holiday when there was no walk‑in centre nearby, and it was a lifesaver. Booking an appointment was incredibly easy, and I was seen much sooner than I expected. The GP was friendly, attentive, and really helpful — I felt properly listened to and supported. Such a convenient and reassuring service when you’re away from home.
My experiences with Livi has always…
My experiences with Livi has always been a positive one. They truly are a blessing. I have to highly praise them on their help, patience understanding and prompt service. Thank you Livi 😊
The doctor called on time and resolved …
The doctor called on time and resolved my problem quickly. The prescription was available the same day. Very pleased with the service.
Good experience
I used Livi this week and was extremely impressed with the whole experience. The booking process was straightforward, I was able to get an appointment quickly, and the nurse was professional, friendly, and took the time to listen to my concerns.
I would definitely use Livi again and would highly recommend it to anyone looking for convenient, high-quality medical advice and support.
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