I cannot praise Livemore mortgages high enough. Our experience with Umar Khan was very friendly and proffessional from start to finish. Everything was explained clearly to us and we were kept informed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark Finan was exceptional in every way throughout the process. At all times he was consistently professional, knowledgeable and patient with my many queries and concerns. I would recommend Mark to an... See more
Company replied
I cannot recommend LiveMore mortgages highly enough. I am 68 and run my own business but previous mortgage advisors told me that my income would be ignored because of my age despite the fact I would... See more
Company replied
Excellent service from the start. Mark Finan was extremely helpful, kind, and knowledgeable from the start of the process. We are both in our mid 60’s and through several meetings over the phone... See more
Company details
Written by the company
LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.
Contact info
Threeways House, 40-44 Clipstone Street, W1W 5DW, London, United Kingdom
- 020 4525 7754
- hello@livemoremortgages.com
- livemoremortgages.com
4.8
Excellent
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Seems good product but SLOW
Product seems ok and it’s good to find a lender that will consider lending to older people. In line with all the less favourable reviews their timescales seem very long and the whole process seems to set a standard 48 hours between each step! Hence the one star so prospective customers can be aware and explore this beforehand.
4 July 2025
Unprompted review
Reply from LiveMore Mortgages
Hello Sue,
Thank you for your review, we're sorry that you have found the steps and overall process longer than you'd hoped.
So that we can investigate your application and the timescales to learn more, please can you email us directly on hello@livemoremortgages.com, thank you.
We needed a remortgage.
We needed a remortgage to stay in our home. Umar Khan found a way for this to happen (when our existing mortgage provider, Lloyds, couldn't be bothered). Excellent service from Live More, all their staff and their legal team. Can't thank them enough.
19 June 2025
Unprompted review
Reply from LiveMore Mortgages
Monica, we are so pleased that we could help you stay in your home. Delighted you found Umar so supportive and the rest of the team too, we'll be sure to let them all know.
From my first enquiry to the moment the…
From my first enquiry to the moment the funds were released to my bank LiveMore Mortgages were completely professional as helpful as you coluld wish
20 June 2025
Reply from LiveMore Mortgages
Thank you for your review Ian, we are pleased that our professionalism could be seen at every stage of the journey, we are always delighted to help.
Reply from LiveMore Mortgages
Hello Lea, thank you so much for the five-star review. We are glad our team's explanation, support and professionalism shone through for you.
Everyone at Livemore was very helpful…
Everyone at Livemore was very helpful and efficient. Communication was perfect and the whole journey to get my new mortgage was excellent. Happy to recommend this company!
2 June 2025
Unprompted review
Reply from LiveMore Mortgages
Dave, we're delighted and thankful to you for taking the time to write us such a glowing review, and we really do appreciate you recommending our company to others!
Great company
Great company and most helpful explained everything very well and would highly recommend.
30 May 2025
Unprompted review
Reply from LiveMore Mortgages
Kay, thank you for your review. We're delighted you found us helpful and that we explained everything very well. Thanks for highly recommending us too!
Everthing was easy to understand.people…
Everthing was easy to understand.people were calm and clear.things were sorted so quickly too
21 May 2025
Reply from LiveMore Mortgages
Thanks Christopher, we are glad that you found everything easy to understand, and that our team were calm, clear and fast. A great result!
Reply from LiveMore Mortgages
Thank you for the review Marilyn, we're so pleased you found it straight forward, we aim to keep it simple whenever we can.
Great company for a llfetime mortgage
Great company which got us a lifetime mortgage quickly.
Mark Finan was very helpful when we had questions and helped us when we experienced difficulties with our solicitors.
Fully recommend this company to anyone who is looking for a lifetime mortgage 👍
21 May 2025
Reply from LiveMore Mortgages
We're pleased to receive your review and know that we were able to help you with your lifetime mortgage as quickly as required.
Mark will be delighted to hear your feedback and thanks for recommending us to anyone looking for a lifetime mortgage!
Reply from LiveMore Mortgages
Nick, thank you for the review and as you say the stars say it all!
Good Lender very good staff members too.
21 May 2025
Reply from LiveMore Mortgages
Mohammed, thank you for your review. We're pleased that you found us to be a good lender and found our staff very good too, we are delighted to help.
Fast and efficient service
Fast and efficient service. My mortgage was processed and approved in good time and gave me great peace of mind as I was worried it would take a long time.
9 May 2025
Unprompted review
Reply from LiveMore Mortgages
Yaseen, thank you for the five-star review. We are delighted you found our service fast and efficient, and that with a prompt approval we were able to put your mind at rest. Thank you.
Very good service you do exactly as you…
Very good service you do exactly as you say excellent products easy to contact customer service what more could you ask for.
7 May 2025
Unprompted review
Reply from LiveMore Mortgages
We really appreciate your positive feedback Ian, on our good service and excellent products. Thank you.
What a totally flexible lender this is
What a totally flexible lender this is, and as a semi retired mortgage broker, who was looking at later life lending (which was out of my remit), I can't praise this company enough. Especially Patrick Bunton who really went the extra mile to help us and make the whole process a lot easier. Just how I like to look after my own clients, so high praise indeed.
1 February 2025
Unprompted review
Reply from LiveMore Mortgages
Alex, thank you for your very welcome review. As a semi-retired mortgage broker this is really high praise indeed, just as you say! We are pleased that Patrick made the whole process easier and that the service he provided matches the standards you set for your own clients. Thank you, we will let Patrick know.
We approached LiveMore and within 8…
We approached LiveMore and within 8 weeks we had the money in for a remortgage. Excellent service from both Patrick and Lee.
24 April 2025
Unprompted review
Reply from LiveMore Mortgages
Thank you for your 5-star review, we are delighted that we were able to help you to remortgage within eight weeks. We'll be sharing your excellent service comment with Patrick and Lee too.
Livermore were excellent and always…
Livemore were excellent and always kept me advised of progress.
Any queries were dealt with promptly and they always responded within a working day. Excellent customer service thank you
24 April 2025
Unprompted review
Reply from LiveMore Mortgages
Thank you for leaving such a positive review Lorraine. We are pleased that we kept you up to date and dealt with any queries promptly for you within a working day.
It's not as scary as you think
Our mortgage experience with this company has been the best ever, just when we expected it to be more difficult at our stage in life! Pat has a very easy friendly manner. He was professional but so approachable and easy to deal with at the same time. I must also mention patient! Especially when we kept changing our minds nothing was too much trouble. The mortgage offered is perfect for us after looking at various options. Please don't hesitate to give them a call you won't be disappointed. We will definitely be recommending to friends. Thank you for everything.
13 April 2025
Unprompted review
Reply from LiveMore Mortgages
Mart and Jen, thank you so much for taking the time to share this valuable and very welcome review.
We are pleased that we were able to help you get your perfect mortgage and that you found Pat friendly, professional and patient too.
We understand that customers want to think through the options and we are always here to listen and help.
Thank you for recommending us to others and your friends as well!
LiveMore is the best company in UK …
LiveMore is the best company in UK don't waist your time for looking somewhere else. LiveMore is based on the best quality of service and taking into consideration of people situations, they are there to help and support not to punish .
Personally, I don't think any other company can beat LiveMore , LiveMore is people company before the business.
I am very lucky that my respectful broker connect life time mortgages has introduced me to LiveMore.
Trust them they care about their customers they are not a robot without feeling.
4 April 2025
Unprompted review
Reply from LiveMore Mortgages
Salah, thank you so much for taking the time to write your detailed review.
We are delighted that you feel we offer the best quality of service and fully consider people's situations. We really do take the time to fully review each mortgage application as we are keen to support more customers.
Thanks go to your broker Connect Lifetime Mortgages as well for the introduction, we're so pleased we were able to help.
Patrick Bunton was amazing from start…
Patrick Bunton was amazing from start to finish. Chatting through our options to structuring the final mortgage and then patiently getting it completed. I have no hesitation in recommending him to anyone
31 March 2025
Unprompted review
Reply from LiveMore Mortgages
Thank you for the 5-star rating and sharing your recommendation, we are delighted that Patrick Bunton looked after you so well and will share the good news with him.
A mortgage provider with a difference!
Mark Finan was simply amazing from start to finish! The minute I enquired about the remortgage of my home and spoke with Mark, I knew I had struck gold-very professional, courteous, pleasant to talk to and always willing to listen, support and guide me!
LiveMore bespoke mortgages for over 50s is simply the best and Mark broke it down to make it all make sense!
Thank you so much for being there and being so supportive too! Highly recommended provider for my family and friends!
Regards
Richard
21 March 2025
Unprompted review
Reply from LiveMore Mortgages
Richard, thank you for leaving this great review, we are so pleased that Mark was able to support you in such an amazing way throughout the whole of the process, we'll be sure to let him know of your feedback.
Thank you also for highly recommending us to your family and friends, we are always here to help the over 50s!
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