Banner for Lightexpert.co.uk

Lightexpert.co.uk Reviews 1,327

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,083 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their durability and attractive design. Many people also appreciate the competitive pricing, finding the items to be of great value. The ordering process is generally described as straightforward and easy to navigate. However, some customers experienced issues with delivery, noting that it was slower than advertised or that tracking information was not consistently updated. A few other people also felt that the product descriptions or images were misleading regarding the actual size of the bulbs or the functionality of accessories like remote controls.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers praise the good quality,... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight the good... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering system,... See more

Price

Clients share positive opinions on price, consistently highlighting that products are offered at a great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order was delivered ok, but had requested the solar panel version! Only issue ...when I came to fit the solar panel to a fence, all the fittings were the wrong size! The pivot bracket is... See more

Company replied

Rated 4 out of 5 stars

Delivery was slower than advertised and box was huge compared to the item inside and the bulbs are smaller than expected which lost a star. Otherwise they are nice lights. Got ones with a remote but i... See more

Company replied

Rated 4 out of 5 stars

Order process was good, and information on buying. Delivery was a little slow ( Royal Mail) and the contents of the box were difficult to unravel, but they're in place and look great.

Company replied

Rated 3 out of 5 stars

Happy with festoon lights. Although, ordered the 42m length with remote. Actual size of bulbs is smaller than what is depicted in the photos, although spec did state size of bulbs. Remote only works i... See more

Company replied


Company details

  1. Lighting Store
  2. Lighting Wholesaler

About Lightexpert.co.uk

Written by the company

Welcome to Lightexpert.co.uk!

In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.

Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outside light

Great company great light

5 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are so pleased you enjoyed our product. Thank you for your kind words.

Rated 5 out of 5 stars

Fast and efficent

Fast and efficent. Great value

5 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you found our service fast, efficient, and a great value. Thank you for your positive feedback!

Rated 5 out of 5 stars

Quick delivery

Quick delivery

23 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

It’s lovely to read this – thank you for the 5 stars and your kind words!

Rated 5 out of 5 stars

excellent product at a really good…

excellent product at a really good price , throw in quick delivery and all in all great service

23 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you received an excellent product at a good price with quick delivery. Thank you for sharing your positive experience with our service!

Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. I needed to return a light and they have never finished creating my return label. I can’t post it back! I tried to contact them but you have to fill a return form including batch number of the item which I cannot find, therefore I can’t send the form. You can’t call them coz the number is foreign!
Please help I’m absolutely stuck. What a mistake was that to order with them.

11 May 2026
Unprompted review
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We regret you had a horrible experience. We apologize that you're having trouble returning the light and creating a return label. We'll review our return process and contact methods to improve our customer experience. We appreciate your feedback.

Rated 5 out of 5 stars

Great value and great delivery time

Great value and great delivery time. 5 star transaction.

22 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you received great value with fast delivery! Thank you for your five-star transaction rating; we appreciate it.

Rated 5 out of 5 stars
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you are satisfied with the product and its price. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Good quality and design

Good quality and design. Delivered on time

20 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you are satisfied with the quality and design, and that our delivery was on time. Thank you for your feedback.

Rated 1 out of 5 stars

Terrible communication

Terrible communication, parcel didn’t arrive in time for a job and then can’t return it as they haven’t come back to me about a refund .

20 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're very sorry to hear about the communication issues and that your parcel didn't arrive on time. We'll look into the refund request right away. Thanks for the feedback.

Rated 5 out of 5 stars

Excellent experience

Website easy to understand and order process very straightforward. Delivery was really good and product was well packaged.

20 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that our website was easy to navigate and the order process was straightforward. We appreciate your feedback regarding our delivery and packaging.

Rated 4 out of 5 stars

Nice lights

Delivery was slower than advertised and box was huge compared to the item inside and the bulbs are smaller than expected which lost a star. Otherwise they are nice lights. Got ones with a remote but it’s pretty useless unless you are right by the plug.

1 May 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We appreciate your feedback and are sorry the delivery and packaging weren't ideal. We'll look into the remote's range and bulb size description. We're glad you find the lights nice overall.

Rated 5 out of 5 stars

Swift despatch and delivery

Swift despatch and delivery. No problems. Good products.

30 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We are happy to hear that you had a good experience with our products and services. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great company

Great company, great product and value for money, I will Highly recommend.

17 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you had a great experience with our company and product. We appreciate your recommendation!

Rated 5 out of 5 stars

After buying some outdoor festoon…

After buying some outdoor festoon lights ,left them out for the winter,the bulbs filled with water !On contacting them really easy to deal with said only ip44 rated so should not be left out all the time in an exposed site ..
But apologised and gave a full refund .If only all companies were this easy to deal with.
Thank-you

6 May 2026
Unprompted review
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We appreciate your feedback and are glad we could provide a satisfactory resolution regarding the outdoor festoon lights. We are happy to hear that you found our team easy to deal with. Thank you.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
Ordered 23th April, Paid the extra for 2-3 business days delivery, now May 6, tracking status has not changed since 23rd April, Customer Services via email are really bad, had 2 responses saying the same thing, they are not interested, they have my money and I want a refund. I only wish I had read the reviews before ordering.

6 May 2026
Unprompted review
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We regret that your order, placed on April 23rd, has not been delivered as expected. We are sorry to hear that our customer service emails did not meet your expectations. We'll investigate the delayed shipment and communication issues. We appreciate your feedback.

Rated 5 out of 5 stars

Great outdoor light

Great outdoor light , well built and good value for money, coupled with delivery in 3/4 days. Great to find a battery powered one of this quality.

17 April 2026
Lightexpert.co.uk logo

Reply from Lightexpert.co.uk

We're happy to hear that you find our outdoor light well-built and a great value! It's wonderful you received it quickly and appreciate its quality as a battery-powered option.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look