Order was delivered ok, but had requested the solar panel version! Only issue ...when I came to fit the solar panel to a fence, all the fittings were the wrong size! The pivot bracket is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was slower than advertised and box was huge compared to the item inside and the bulbs are smaller than expected which lost a star. Otherwise they are nice lights. Got ones with a remote but i... See more
Company replied
Order process was good, and information on buying. Delivery was a little slow ( Royal Mail) and the contents of the box were difficult to unravel, but they're in place and look great.
Company replied
Happy with festoon lights. Although, ordered the 42m length with remote. Actual size of bulbs is smaller than what is depicted in the photos, although spec did state size of bulbs. Remote only works i... See more
Company replied
Company details
About Lightexpert.co.uk
Written by the company
Welcome to Lightexpert.co.uk!
In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.
Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.
Contact info
De Schakel 72, 5651 GH, Eindhoven, Netherlands
- +31 (0)85 000 55 91
- help@teqvion.com
- lightexpert.co.uk
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After buying some outdoor festoon…
After buying some outdoor festoon lights ,left them out for the winter,the bulbs filled with water !On contacting them really easy to deal with said only ip44 rated so should not be left out all the time in an exposed site ..
But apologised and gave a full refund .If only all companies were this easy to deal with.
Thank-you
6 May 2026
Unprompted review
Reply from Lightexpert.co.uk
We appreciate your feedback and are glad we could provide a satisfactory resolution regarding the outdoor festoon lights. We are happy to hear that you found our team easy to deal with. Thank you.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Ordered 23th April, Paid the extra for 2-3 business days delivery, now May 6, tracking status has not changed since 23rd April, Customer Services via email are really bad, had 2 responses saying the same thing, they are not interested, they have my money and I want a refund. I only wish I had read the reviews before ordering.
6 May 2026
Unprompted review
Reply from Lightexpert.co.uk
We regret that your order, placed on April 23rd, has not been delivered as expected. We are sorry to hear that our customer service emails did not meet your expectations. We'll investigate the delayed shipment and communication issues. We appreciate your feedback.
Great outdoor light
Great outdoor light , well built and good value for money, coupled with delivery in 3/4 days. Great to find a battery powered one of this quality.
17 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you find our outdoor light well-built and a great value! It's wonderful you received it quickly and appreciate its quality as a battery-powered option.
Reply from Lightexpert.co.uk
We're happy you received a nice product at a good price with fast delivery! Thanks for your positive feedback; we appreciate it.
Great company
Great company. Fast delivery. The light is excellent quality and lights up the whole of the front garden. Just what I needed.
16 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you had a great experience with our fast delivery and excellent quality light. We appreciate you letting us know it lights up your garden just right!
Quality product.
13 April 2026
Reply from Lightexpert.co.uk
We're really glad to hear that—thank you for your feedback!
Solar lights
When placing order delivery time was shown as 2-3 working days, however it was 6 days before order was delivered.
26 April 2026
Reply from Lightexpert.co.uk
We regret that your order's delivery took longer than expected. We appreciate your feedback and will review our delivery estimates.
Good company
Good prices, swift delivery. The dimming batten LED light with remote controls worked well. Very happy.
22 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you are very satisfied with the good prices, swift delivery, and the dimming batten LED light with remote controls. Thank you for your positive feedback!
Great slimline lights look great 😊…
Great slimline lights look great 😊 good delivery via DPD
26 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you find our slimline lights great and that you are pleased with the DPD delivery. Thanks for your positive feedback!
Excellent delivery and the lights are…
Excellent delivery and the lights are beautifully made with guarantee and although not fitted outside yet I am sure they will look lovely on front of house for many years 🏡
26 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you received excellent delivery service and appreciate the lights' quality and guarantee. We're sure they will enhance your home for years and thank you for your positive feedback.
Reply from Lightexpert.co.uk
We're happy to hear that you find the product lovely and worthwhile. Thank you for your positive feedback; it means a lot to us.
Love this light
Love this light
The fan is powerfull and the different light settings are useful
13 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that you love the light! It's great to know the fan's power and the light settings are useful for you. Thanks for your positive feedback.
Never received a returns notification…
Never received a returns notification so I returned them myself was delivered to you 24/04.26 still no refund or any communication.avoid 😡 I’ve now involved my bank been waiting 2 weeks for a reply
2 April 2026
Unprompted review
Reply from Lightexpert.co.uk
We regret that you haven't received communication about your return. We will investigate the status of your refund and provide an update as soon as possible. We appreciate your patience.
Reply from Lightexpert.co.uk
We appreciate your feedback and we'll look into improving our shipping and postal service. Thanks for your time.
Bought a box of 5
Bought a box of 5.
Bought 5 more the next week !
No better recommendation !!
24 April 2026
Reply from Lightexpert.co.uk
We're so glad you enjoyed the product! It's wonderful to hear you were happy enough to purchase more the following week. Thanks for the positive feedback!
Reply from Lightexpert.co.uk
We are so sorry that your item has not arrived. We will investigate this issue right away and take steps to find out what happened.
Reasonable prices
Reasonable prices, had tp pay delivery, but still cheaper than the likes of local stockist. Nice lights and not too long delivery, actually come from Netherlands.
23 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that our prices and delivery met your expectations! We appreciate your positive feedback regarding our product selection and delivery timeframe.
Order it over 10 days ago still waiting…
Order it over 10 days ago still waiting for it to arrive when looking for trafficking number on royal mail Order not found
23 April 2026
Reply from Lightexpert.co.uk
We are very sorry your order has not arrived and that the tracking number is not working. We will investigate this issue with Royal Mail immediately.
Reply from Lightexpert.co.uk
We are so sorry your item has not arrived. We will investigate the issue and work to resolve it as quickly as possible.
COULD NOT ASK FOR MORE
The floodlight arrived undamaged, so the packaging was fit for purpose.
The delivery was made when expected and the online order process was straight forward.
20 April 2026
Reply from Lightexpert.co.uk
We're happy to hear that the floodlight arrived in good condition and that the order process and delivery met your expectations. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.