Licensigo Reviews 207

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the purchasing process to be easy and straightforward, with products often available instantly and ready to use. The licenses are frequently described as working perfectly without issues, providing excellent value for money, and installing smoothly. Reviewers also consistently praise the customer support for being helpful, responsive, and professional, often resolving issues quickly and efficiently. However, some customers also noted significant issues with product delivery, reporting that they never received the license they paid for or that the keys were invalid or duplicated. A few other people also felt that the customer service was unresponsive to their requests for help, leading to unresolved problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting not receiving the product or license... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that activation was... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent, helpful, and fast... See more

Response time

Consumers find response times to be ambiguous, with some reviewers reporting prompt replies to emails and... See more

Service

People report positive experiences with service, often highlighting the great variety of products at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was very easy to install my software and licence. The email containing my purchase was immediate. Everything works fine. I have purchased from Licensigo before, and no doubt will do so again in the... See more

Rated 5 out of 5 stars

I received my license key right after the purchase. There was no waiting or need to reach out to support. Everything was already available in my account and ready to use.

Company replied

Rated 5 out of 5 stars

Dealing with Licensigo was so easy. The IT product I bought was incredible value for money. Communication regarding installation of software was accurate and straightforward to follow. The product a... See more

Rated 5 out of 5 stars

Honestly, I expected one of the keys to cause some trouble, but all four liceses have worked perfectly without any issues.

Company replied


Company details

  1. Software Vendor

Written by the company

At licensigo.com, we have been operating in the IT sector for over 18 years, and to date, our team of experts has satisfied over 300,000 customers. We provide software solutions, operating systems, and low-cost product keys, striving to deliver the highest efficiency and professionalism. Our strengths include competitive prices, instant delivery, secure payments, and free specialized assistance, which represent our pride and guarantee of quality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

They selling keys for illegal stolen programs.

They gave me a Photoshop key for 49.99EUR wich has worked for a few weeks, then the Adobe Creative Cloud has shut it down because of unauthorized use of their product.
I couldn't activate the key on their website, so the program itself not connecting to any online Adobe services.
The worst part is, even my bank account has hacked after the purchase. Never, EVER buy anything from these fkn crooks.

11 March 2025
Unprompted review
Licensigo logo

Reply from Licensigo

Hello!
We are sorry for your experience,

could you please provider your order details for us to investigate?

Looking forward for your reply.

Rated 5 out of 5 stars

After an easy a successful installation…

After an easy successful installation of Office2021 on one laptop, I purchased another license for a second laptop. They inadvertently sent me the same license key as the first laptop, but quickly rectified the issue when I contacted them.

25 February 2025
Rated 1 out of 5 stars

Product key unusable

Yesterday I purchased an Adobe InDesign 2022 perpetual license, I received first the order number and then the license with a link to download the setup, but I encountered some problems:

1. The setup is not for InDesign 2022, but for 2021.
2. The 17-character key (5-4-4-4) I received can't be inserted anywhere, no tutorial, I searched in vain, it can't be used online at redeem Adobe.

While the product description is clear, it is not a cracked product, otherwise why pay 22€ for a cracked software that you can easily have, it has no logic.

I've written to them via the "contact us" link on the site, via email too, even via Google Meet, there is no other way to interact dynamically, no response, none... So I've just lost 22€ and an opportunity to win a small market.

No refund procedure, no communication, I'm forced to react here.

Purchase reference: #PYHKXCXFR

14 January 2025
Unprompted review
Licensigo logo

Reply from Licensigo

Hello,

Thank you for sharing your review.

We have tracked the conversation and we can see that we sent a response shortly before your review.

However, perhaps it was lost in your inbox. Our team will reach out to you again offering a solution.

We are sorry for the delay in our reaction.

Best regards,
Licensigo

Rated 2 out of 5 stars

I'M INTERESTED IN WORKING WITH THEM BUT…

I'M INTERESTED IN WORKING WITH THEM BUT THEY DON'T EXPLAIN THINGS/PROTOCOL TO FOLLOW AFTER THE MONEY TRANSACTIONS. I'M EXPECTING TO RECEIVE FROM THEM... AND IF I RECEIVE MORE REVIEWS WILL FOLLOW BUT IF I DON'T RECEIVE, MANY SHALL KNOW ABOUT THEM.

6 December 2024
Unprompted review
Licensigo logo

Reply from Licensigo

Hi Tankiso,

Unfortunately, we did not hear from you. If there is anything we can do for you, please email us at info@licensigo.com.

All the best!
Licensigo

Rated 5 out of 5 stars

Quick and Easy

Quick and Easy, and the website literature was very helpful before the scale. Will be back to buy more licenses...

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I was pleased that I could get Microsoft Office without enrolling in 365. They were most helpful when I ran into a problem.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied with my purchase

A very fast service and amazing price. The instructions are very clear and had Windows 10 pro up and running in a few hours without a problem

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Pricing great, support always great

Service has always been great, prices very reasonable and tech support is always available, should a technical question arise, one could only wish that tech support from other companies was as reliable as this.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

No issues, legit product

Product was delivered immediately. I had some questions and they responded quickly and were very helpful. Would definitely recommend and will use them in the future.

25 September 2024
Unprompted review
Show reviews in all languages. (207 reviews)

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