I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
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Review summary
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.7
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Karen was very knowledgeable knew what…
Karen was very knowledgeable knew what he was talking about, a good person and professional, basically all around...
14 August 2026
Reply from LegalZoom
Hi Salvatore,
We're so glad to hear that our customer support representative, Karan, was knowledgeable, professional, and provided such a positive experience. We appreciate your feedback!
Best,
Kranti
It was awesome Super easy and very…
It was awesome Super easy and very helpful, informing and motivating
Thank you!!!
14 August 2026
Reply from LegalZoom
Hi,
We're so happy to hear that our customer service team was easy, helpful, and informative. We appreciate you taking the time to share your positive feedback!
Best,
Kranti
Reply from LegalZoom
Hi Pernell,
We appreciate your feedback. We are so glad to hear that our customer support representative, Rhutika, was great and provided a positive experience!
Best,
Kranti
Knowledgeable and friendly… a…
Knowledgeable and friendly… a refreshingly good phone experience
13 August 2026
Reply from LegalZoom
Hi Ken,
We are so glad to hear that you had such a positive and refreshing phone experience with our team. Thank you for your kind words!
Best,
Kranti
Ariel made it nice and easy
Ariel made it nice and easy, His voice needs to be one of the sleep sounds. very pleasant and trusting.
14 August 2026
Reply from LegalZoom
Hi Manuel,
We're so glad you had a pleasant experience and appreciate your kind words about our team member. We value your suggestion!
Best,
Kranti
Reply from LegalZoom
Hi,
Thank you for taking the time to write a positive review about our customer support representative, Shradda, and your LegalZoom experience!
Best,
Kranti
Reply from LegalZoom
Hi John,
We're so happy to hear that everything went well and that you had a pleasant experience with our customer support representative, Rthuika, We appreciate you sharing your positive feedback!
Best,
Kranti
I had a really bad experience with…Jakela rivers attourney
I had a really bad experience with Jakela Rivers Attourney, we bought the package for unlimited consults for 6 months with any contracts. She was always yelling over the phone, speaking over me and talking with a bad attitude. To a point where one day I could not tolerate and hung up the phone on me and she went and canceled our next appointment. Then we rescheduled the appointment again & she mentioned about the hanging up of the phone & started speaking in the worst tone than before and is threatening me to not take my call. She had been canceling our calls for no reason and we had been so patient until a point where it is unbareable tone
14 August 2026
Unprompted review
Reply from LegalZoom
Hi Mumta,
Thank you for your feedback, we also came across your review on BBB platform and have escalated it our care team. Someone will reach out to you by phone or email soon to discuss your case. For email, we will use the email address on your LegalZoom account, which is different than the one you used in this review.
Best,
Kranti
She’s great!
14 August 2026
Reply from LegalZoom
Hi Nora,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika, and LegalZoom experience!
Best,
Kranti
Komal
She resolved my problems very quickly and made it easy for me to obatin my documents
13 August 2026
Reply from LegalZoom
Hi Bri,
We're so glad to hear that our customer support representative, Komal, resolved quickly and that obtaining your documents was made easy. We appreciate your positive feedback!
Best,
Kranti
It was good to work with Lori
14 August 2026
Unprompted review
Reply from LegalZoom
Hi,
We appreciate your feedback. We are so glad that our team member provided a positive experience.
Best,
Kranti
Reply from LegalZoom
Hi,
We appreciate you taking the time to share this with us. We are so glad to hear that our customer service team was able to provide the help you needed!
Best,
Kranti
A scam who charge hundreds using false info
Legal zoom charged my husband $449 for a company that no longer exists. When we queried it, they claimed to have a voice recording of my husband authorising the payment. To date, they have never shared this recording.
Even when we were legitimately using the Legal zoom services, they could not help us with our unique situation and we actually found more helpful advice using AI.
20 June 2026
Unprompted review
Reply from LegalZoom
Hi Derik,
I have reviewed your feedback here and escalated a case with our customer care team for immediate review. A team member will review your account and reach out to you by phone and email very soon to find a resolution.
Best,
Kranti
Super helpful!!!
14 August 2026
Reply from LegalZoom
Hi Phoenix,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika, and your LegalZoom experience!
Best,
Kranti
great platform
13 August 2026
Reply from LegalZoom
Hi Mamex,
Thank you for taking the time to write a positive review about your business formation with LegalZoom!
Best,
Kranti
Five Stars
Dex was friendly, professional, fast, attentive, and very candid and empathetic about what could and couldn't be done at the time. Dex allayed my concerns and alleviated what could've been a frustrating experience.
13 August 2026
Reply from LegalZoom
Hi David,
We're so happy to hear that our team member was friendly, professional, and attentive. We appreciate you mentioning how they allayed your concerns and alleviated a potentially frustrating experience.
Best,
Kranti
Maurick is a super star
Maurick is a super star ! He was very kind, knowledgeable and patient with our inquiry. He was also super efficient who helped move the filing forward immediately for us. We highly recommend him.
13 August 2026
Reply from LegalZoom
Hi Jing,
We're so happy to hear that our customer support representative, Maurick, was kind, knowledgeable, and patient with your inquiry. We appreciate you mentioning their efficiency in moving the filing forward.
Best,
Kranti
Alifer Aguiran is very professional
Alifer Aguiran is so professional and kind, and also very informative.
I am in the process of trademarking two items for my company and she was very patient during the process. She helped me out with everything.
I would highly recommend Legal Zoom and she definitely needs a promotion!
Thank you again!
13 August 2026
Reply from LegalZoom
Hi Omid,
We're so glad to hear that our customer service representative, Alifer, was professional, kind, and informative during your trademarking process. It's wonderful to know that their patience and assistance made a positive impact. We appreciate your high recommendation!
Best,
Kranti
Great website
13 August 2026
Reply from LegalZoom
Hi Tyrone,
Thank you for taking the time to write a positive review about your business formation and LegalZoom experience!
Best,
Kranti
Our rep was very friendly and…
Our rep was very friendly and enthusiastic about helping us. She solved our needs and got the documents we requested immediately. That kind of customer service makes working with LegalZoom even more worth it.
13 August 2026
Reply from LegalZoom
Hi Dimple,
We're so happy to hear that our customer support representative was friendly and enthusiastic about helping you. We appreciate you highlighting that your needs were met and documents were provided promptly.
Best,
Kranti
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