The young lady who helped me by phone, was very patient as I explained that I was having a difficult time changing my password. She tried several times to assist me, and her final attempt was success... See more
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Review summary
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What people talk about most
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She helped me solve a problem that as a customer I never should have had. Four calls within a span of 15 minutes - no open issues just being called to be sold additional products and services. This re... See more
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Alifer Aguiran is so professional and kind, and also very informative. I am in the process of trademarking two items for my company and she was very patient during the process. She helped me o... See more
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Brianna Mares is amazing. She is pleasant to talk to, patient and very professional. She explains everything in detail and even calls back to confirm that everything is done. She is someone everyone w... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.7
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service agent
Great customer service agent! Resolved my issue quickly and was satisfaction. Thank you.
14 August 2026
Reply from LegalZoom
Hi Miranda,
We're so happy to hear that our customer support representative, Ravi, was able to resolve your issue quickly and to your satisfaction. We truly appreciate you taking the time to share your positive experience.
Best,
Kranti
Janessa was great!
14 August 2026
Reply from LegalZoom
Hi Nina,
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Kranti
I felt overwhelmed with having to…
I felt overwhelmed with having to purchase other features and felt almost like it was being pushed too much. Even though I was just trying to ask about confirm a simple question. The woman was very polite which I appreciated though.
11 August 2026
Reply from LegalZoom
Hi Nanyamka,
We appreciate your feedback and are sorry to hear that you felt pressured. We understand your frustration and will review our approach to ensure a more comfortable experience for all our customers. We value your input.
Best,
Kranti
Reply from LegalZoom
Hi Ernest,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika and LegalZoom experience!
Best,
Kranti
Reply from LegalZoom
Hi Taxman,
We're happy to hear that we were able to resolve the issue for you. We appreciate your positive feedback!
Best,
Kranti
Tyeisha Swist was able to answer my…
Tyeisha Swist was able to answer my tough question. She took an a moment to get an official answer to my good question. He advice prevented me from wasting money.
14 August 2026
Reply from LegalZoom
Hi Robert,
We're so glad to hear that our team member was able to answer your question and provide advice that prevented you from wasting money. We appreciate your positive feedback!
Best,
Kranti
Spoke with Business Formation…
Spoke with Business Formation Specialist, Mr. Fausto Navarro this morning and he was great. He was very knowledgeable and helped me make the best decision for my future business/personal endeavors pertaining to my property ownership.
14 August 2026
Reply from LegalZoom
Hi Lee,
We're so glad to hear about your positive experience and that our Business Formation Specialist was knowledgeable and helped you make the best decision for your future endeavors. We appreciate your feedback!
Best,
Kranti
Didn’t just take their answers actually…
Didn’t just take their answers actually listened to my problem!
14 August 2026
Reply from LegalZoom
Hi Kelly,
We're so happy to hear that our customer service team was able to truly listen and address your problem effectively. Thank you for your kind words!
Best,
Kranti
Karen was very knowledgeable knew what…
Karen was very knowledgeable knew what he was talking about, a good person and professional, basically all around...
14 August 2026
Reply from LegalZoom
Hi Salvatore,
We're so glad to hear that our customer support representative, Karan, was knowledgeable, professional, and provided such a positive experience. We appreciate your feedback!
Best,
Kranti
It was awesome Super easy and very…
It was awesome Super easy and very helpful, informing and motivating
Thank you!!!
14 August 2026
Reply from LegalZoom
Hi,
We're so happy to hear that our customer service team was easy, helpful, and informative. We appreciate you taking the time to share your positive feedback!
Best,
Kranti
Reply from LegalZoom
Hi Pernell,
We appreciate your feedback. We are so glad to hear that our customer support representative, Rhutika, was great and provided a positive experience!
Best,
Kranti
Knowledgeable and friendly… a…
Knowledgeable and friendly… a refreshingly good phone experience
13 August 2026
Reply from LegalZoom
Hi Ken,
We are so glad to hear that you had such a positive and refreshing phone experience with our team. Thank you for your kind words!
Best,
Kranti
Ariel made it nice and easy
Ariel made it nice and easy, His voice needs to be one of the sleep sounds. very pleasant and trusting.
14 August 2026
Reply from LegalZoom
Hi Manuel,
We're so glad you had a pleasant experience and appreciate your kind words about our team member. We value your suggestion!
Best,
Kranti
Reply from LegalZoom
Hi,
Thank you for taking the time to write a positive review about our customer support representative, Shradda, and your LegalZoom experience!
Best,
Kranti
Reply from LegalZoom
Hi John,
We're so happy to hear that everything went well and that you had a pleasant experience with our customer support representative, Rthuika, We appreciate you sharing your positive feedback!
Best,
Kranti
I had a really bad experience with…Jakela rivers attourney
I had a really bad experience with Jakela Rivers Attourney, we bought the package for unlimited consults for 6 months with any contracts. She was always yelling over the phone, speaking over me and talking with a bad attitude. To a point where one day I could not tolerate and hung up the phone on me and she went and canceled our next appointment. Then we rescheduled the appointment again & she mentioned about the hanging up of the phone & started speaking in the worst tone than before and is threatening me to not take my call. She had been canceling our calls for no reason and we had been so patient until a point where it is unbareable tone
14 August 2026
Unprompted review
Reply from LegalZoom
Hi Mumta,
Thank you for your feedback, we also came across your review on BBB platform and have escalated it our care team. Someone will reach out to you by phone or email soon to discuss your case. For email, we will use the email address on your LegalZoom account, which is different than the one you used in this review.
Best,
Kranti
She’s great!
14 August 2026
Reply from LegalZoom
Hi Nora,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika, and LegalZoom experience!
Best,
Kranti
Komal
She resolved my problems very quickly and made it easy for me to obatin my documents
13 August 2026
Reply from LegalZoom
Hi Bri,
We're so glad to hear that our customer support representative, Komal, resolved quickly and that obtaining your documents was made easy. We appreciate your positive feedback!
Best,
Kranti
It was good to work with Lori
14 August 2026
Unprompted review
Reply from LegalZoom
Hi,
We appreciate your feedback. We are so glad that our team member provided a positive experience.
Best,
Kranti
Reply from LegalZoom
Hi,
We appreciate you taking the time to share this with us. We are so glad to hear that our customer service team was able to provide the help you needed!
Best,
Kranti
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