I purchased the estate planning packet a few months ago but was very hesitant to move forward because transferring my home into a trust felt overwhelming. Once I opened the portal, the questionnaire w... See more
Company replied
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Review summary
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Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process... See more
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Brianna Mares did a great job of leading through working with Dun and Bradstreet (and keeping me away from some pit falls!) She was very knowledgeable, and I look forward to continuing progress.
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Your customer service rep was very helpful and helped me get the report I needed. I couldn't find it on my account webpage. It's the way the interface looks. when you go to documents, the library is a... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.7
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great Experience
A great, professional and fast service. Thank you. And special thanks to Jorge Chavez.
15 August 2026
Reply from LegalZoom
Hi Cameron,
We are so glad to hear that our customer service was professional and fast quick. We appreciate your kind words, and thank you for your support and positive feedback.
Best,
Kranti
Finally someone that knows their…
Finally someone that knows their information. I appreciated his candor and honesty and was very pleased.
15 August 2026
Reply from LegalZoom
Hi David,
We're so glad to hear that our customer service team was knowledgeable and transparent. We truly value your positive feedback!
Best,
Kranti
Reply from LegalZoom
Hi Donald,
We appreciate you sharing your positive feedback regarding your business formation experience with LegalZoom. We are delighted to hear it was exceptional.
Best,
Kranti
They were very helpful with telling me…
They were very helpful with telling me they could help me keep me from paying all the interest I have been charged
20 February 2026
Reply from LegalZoom
Hi Connie,
We're glad we could offer helpful guidance regarding your interest charges. We appreciate your positive feedback!
Best,
Kranti
Reply from LegalZoom
Hi Bryan,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika and LegalZoom experience!
Best,
Kranti
Always treated very well when dealing…
Always treated very well when dealing with LegalZoom.
11 August 2026
Reply from LegalZoom
Hi Thomas,
We're so glad to hear that you consistently have a positive experience when interacting with the customer support team. We truly appreciate your feedback!
Best,
Kranti
Reply from LegalZoom
Hi Ming,
We're so glad to hear that our customer support team provided excellent, quick, and helpful service. We truly appreciate your kind words!
Best,
Kranti
Lisa Montoy was very helpful with…
Lisa Montoy was very helpful with answering any questions I had and letting me know what needed to be done so my business will succeed. Whenever we talk , she's always polite,kind and very knowledgeable
14 August 2026
Unprompted review
Reply from LegalZoom
Hi,
We're delighted to hear about your positive experience. We appreciate you highlighting the helpfulness, politeness, kindness, and knowledge provided, which is crucial for your business's success.
Best,
Kranti
Rav was patient and helpful with…
Rav was patient and helpful with navigating the application
11 August 2026
Reply from LegalZoom
Hi Quinn,
We're so glad to hear that our customer support member was patient and helpful in guiding you through the application process. We appreciate your positive feedback!
Best,
Kranti
Reply from LegalZoom
Hi,
We're so glad to hear that our customer support representative, Kushal, answered efficiently. Thank you for sharing your positive experience with us!
Best,
Kranti
Great customer service agent
Great customer service agent! Resolved my issue quickly and was satisfaction. Thank you.
14 August 2026
Reply from LegalZoom
Hi Miranda,
We're so happy to hear that our customer support representative, Ravi, was able to resolve your issue quickly and to your satisfaction. We truly appreciate you taking the time to share your positive experience.
Best,
Kranti
Janessa was great!
14 August 2026
Reply from LegalZoom
Hi Nina,
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Kranti
I felt overwhelmed with having to…
I felt overwhelmed with having to purchase other features and felt almost like it was being pushed too much. Even though I was just trying to ask about confirm a simple question. The woman was very polite which I appreciated though.
11 August 2026
Reply from LegalZoom
Hi Nanyamka,
We appreciate your feedback and are sorry to hear that you felt pressured. We understand your frustration and will review our approach to ensure a more comfortable experience for all our customers. We value your input.
Best,
Kranti
Reply from LegalZoom
Hi Ernest,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika and LegalZoom experience!
Best,
Kranti
Reply from LegalZoom
Hi Taxman,
We're happy to hear that we were able to resolve the issue for you. We appreciate your positive feedback!
Best,
Kranti
Tyeisha Swist was able to answer my…
Tyeisha Swist was able to answer my tough question. She took an a moment to get an official answer to my good question. He advice prevented me from wasting money.
14 August 2026
Reply from LegalZoom
Hi Robert,
We're so glad to hear that our team member was able to answer your question and provide advice that prevented you from wasting money. We appreciate your positive feedback!
Best,
Kranti
Spoke with Business Formation…
Spoke with Business Formation Specialist, Mr. Fausto Navarro this morning and he was great. He was very knowledgeable and helped me make the best decision for my future business/personal endeavors pertaining to my property ownership.
14 August 2026
Reply from LegalZoom
Hi Lee,
We're so glad to hear about your positive experience and that our Business Formation Specialist was knowledgeable and helped you make the best decision for your future endeavors. We appreciate your feedback!
Best,
Kranti
Didn’t just take their answers actually…
Didn’t just take their answers actually listened to my problem!
14 August 2026
Reply from LegalZoom
Hi Kelly,
We're so happy to hear that our customer service team was able to truly listen and address your problem effectively. Thank you for your kind words!
Best,
Kranti
Karen was very knowledgeable knew what…
Karen was very knowledgeable knew what he was talking about, a good person and professional, basically all around...
14 August 2026
Reply from LegalZoom
Hi Salvatore,
We're so glad to hear that our customer support representative, Karan, was knowledgeable, professional, and provided such a positive experience. We appreciate your feedback!
Best,
Kranti
It was awesome Super easy and very…
It was awesome Super easy and very helpful, informing and motivating
Thank you!!!
14 August 2026
Reply from LegalZoom
Hi,
We're so happy to hear that our customer service team was easy, helpful, and informative. We appreciate you taking the time to share your positive feedback!
Best,
Kranti
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