LegalWills.ca Reviews 

6,405
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the website is extremely user-friendly, guiding them step-by-step through the creation of essential legal documents like wills and powers of attorney. Reviewers appreciate the clear instructions, valuable explanations, and reasonable pricing that make managing personal affairs much easier and far less intimidating than traditional methods. Some reviewers were not happy with unexpected additional costs that appeared near the end of the process rather than being fully disclosed upfront. Additionally, a few consumers experienced challenges when local professionals refused to notarize documents that had been generated through an online platform.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is very user friendly,... See more

Price

Consumers find price to be very affordable and cost-effective compared to traditional lawyers. Reviewers note... See more

Service

Reviewers highlight positive aspects of service, noting that it offers a practical, affordable, and... See more

Website

Reviewers express high satisfaction with the website, highlighting that the online tools are accessible,... See more

Instructions

Customers consistently note positive experiences with instructions, finding the process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

It was very easy to use and informative. Being able to obtain a Will, Power of Attorney and Living Will for a very reasonable price was why we trusted LegalWills.ca with our final wishes.


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(6,405)

1,063 reviews in the last 12 months

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Rated 4 out of 5 stars

It gives me peace of mind

LegalWills gives me peace of mind in writing down my wills with an easy to understand guidelines and knowing that my wills meets the regulatory requirements and with cost of only small fraction of the notary.

5 August 2026
Rated 5 out of 5 stars

The website is very easy to use

The website is very easy to use, and the questions are comprehensive, well-organized, and professional. The process is straightforward and easy to follow. The service is also reasonably priced. Overall, I had a very positive experience and would recommend it to others.

6 August 2026
Rated 3 out of 5 stars

make the site more accessible to who as…

make the site more accessible to who as an example some who use readers for sighted issues.

6 August 2026
LegalWills.ca logo

Reply from LegalWills.ca

Thank you for bringing this to our attention. Accessibility is something we take seriously, and we appreciate you highlighting the experience of users who rely on screen readers.

We're always working to make our site easier to use for everyone, and your feedback helps us improve. If you'd like to share more details about what you encountered, please don't hesitate to reach out to support@legalwills.ca.

Rated 1 out of 5 stars

Too many emails

Too many emails

6 August 2026
LegalWills.ca logo

Reply from LegalWills.ca

Thank you for your feedback, Mohamed.

We're sorry if our email communications have felt excessive. If you'd prefer to reduce or stop receiving our communications, you can unsubscribe at any time using the link at the bottom of any email.

If you have any questions, you can reach out to us directly at support@legalwills.ca.

Rated 5 out of 5 stars

Practical and Easy

Understandable efficient affordable focused simple process that overcomes the barriers that have blocked our intention to make a will for years.

3 August 2026
Rated 4 out of 5 stars

"Will preparation review"

"Overall, the process was fairly easy to follow — the wizard walks you through each section logically, and the guidance provided (witness requirements, execution checklists, provincial-specific rules) was genuinely helpful and reassuring for someone doing this without a lawyer.

That said, a few steps were harder than they should have been for a non-legal person to navigate confidently:

• We found a recurring technical bug — a merge field (page count) that never populated, showing raw placeholder text instead of a number, on two separate documents ( will and a Power of Attorney). It wasn't something we'd have caught if we weren't reading closely.

• We wanted to name both of our children as contingent beneficiaries for personal items, but couldn't find a way to select more than one person in that section. Support later told us the solution was to create a "group" containing both children first, then select the group — but nothing in the wizard itself pointed us toward that step. A well-designed tool shouldn't require a support ticket to figure out something this fundamental.

• The Living Will includes a default clause about declining medication administered to avoid suffering. The way it's phrased is genuinely ambiguous — it could easily be misread as the person authorizing being allowed to die through the administration of a specific medication, rather than simply declining standard comfort/pain-relief care. For a document this sensitive, that kind of ambiguity shouldn't exist by default, and when we tried to add a clarifying instruction, it created two contradictory statements in the same document rather than replacing the original.

• The Power of Attorney includes a default clause entitling the Attorney to compensation, with no option in the wizard to explicitly waive it — something many people, especially spouses acting for each other, would want the ability to turn off directly.

None of these are things a layperson would necessarily catch on their own, which is a little unsettling for documents this important. I'd still recommend the service as a reasonable, affordable starting point — but a genuinely intuitive tool shouldn't send users back to support to discover a basic feature, and clauses this sensitive shouldn't be ambiguous by default. I'd strongly suggest having a lawyer review the final output before signing."

3 August 2026

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