We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more
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Company details
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LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.
LegalWills.ca - You Decide what happens to your estate
Written by the company

- Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
- Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.
Free customer support every step of the way, with a full 30 day money back guarantee
You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.
Contact info
2420 Bank Street, Suite 45, K1V 8S1, Ottawa, Canada
- 1 888 660 9455
- support@legalwills.ca
- legalwills.ca
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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There was no way to extend my…
There was no way to extend my membership without upgrading the services

Reply from LegalWills.ca
Overcharged for product and erroneous AI chat bot
You over charged me for your premium package. First, your AI chat incorrectly stated that I could get a Educators discount. After filling out "Is this service right for you" pages, several times, Then I gave up and emailed your company for help. After several more days of going back and forth, I found out that there is not an educator discount, but I do qualify for the Costco member pricing. I went back and filled in all the info again. Your system recognised my membership number but still charged me full price. When I emailed about this issue, your rep told me to go ahead and pay the full price, and I would be reimbursed the discount. I am still waiting for this.
LegalWills Delivers Exactly What It Promises
The online tools are truly accessible and easy to use, just as promised. The support team is outstanding—professional, responsive, and incredibly helpful. LegalWills makes the process affordable and saves me time and energy by letting me handle everything myself. I highly recommend it!
I wish there were more user friendly…
I wish there were more user friendly ways to add things.
User friendly!
Very detailed and easy to use.
I was just renewing my subscription
I was just renewing my subscription. No difficulties.
Easy to use!
It was super easy to use making it possible for anybody to make your own will.
I had to do a very simple will
I had to do a very simple will - it was quick and painless. If it was more complex not sure how well LegalWills supports that, but simple was easy and economical.
Important information as we draw closer to our demise
They keep us up to date in changes.
It gives me peace of mind
LegalWills gives me peace of mind in writing down my wills with an easy to understand guidelines and knowing that my wills meets the regulatory requirements and with cost of only small fraction of the notary.
The website is very easy to use
The website is very easy to use, and the questions are comprehensive, well-organized, and professional. The process is straightforward and easy to follow. The service is also reasonably priced. Overall, I had a very positive experience and would recommend it to others.
make the site more accessible to who as…
make the site more accessible to who as an example some who use readers for sighted issues.

Reply from LegalWills.ca
Easy to complete
Very easy to complete my own will…
Very easy to complete my own will .Walks me right through no problem . Very helpful advice . And can always go back to make any changes at my leisure .
Easy an priced well
Simple and clear.
Very easy to navigate website steps to…
Very easy to navigate website steps to complete
documents
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