Leasing Options Ltd Reviews 23,226

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, efficiency, and friendly demeanor, making the leasing process easy and stress-free. Many highlight the exceptional customer service, noting that representatives are always willing to answer questions and explain details patiently. The overall service is frequently described as seamless, professional, and efficient, with quick response times and clear communication throughout the entire process. Reviewers are particularly impressed with the smooth user experience and the helpful guidance provided at every stage, often leading to repeat business.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, efficiency,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as smooth,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My office has leased several cars from Leasing Options in recent years. In my experience they are an excellent company - knowledgeable, efficient with friendly and helpful staff. I particularly commen... See more

Rated 5 out of 5 stars

Lisa help me secure the lease of a Volkswagen tiguan. She made the process easy for me and stress free. Lisa was always willing to answer my questions and explain anything I wasn't 100% sure on. I wou... See more

Rated 5 out of 5 stars

This is the second car I have acqired from Leasing Options. The reason I came back again was because of the high quality service ( quick, efficient, friendly, accommodating) I had last time from my A... See more

Rated 5 out of 5 stars

We have leased 2 vehicles with Leasing Options and Kerry Mchugh was our account manager, great service from start to finish. Very well organised, every step managed well and the cars were delivered q... See more

Company replied


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Thank you Olivia

Thank you Olivia for all your help and advice when I was leasing my car.
You explained everything in detail. Would definitely recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service

This is the second car I have acqired from Leasing Options. The reason I came back again was because of the high quality service ( quick, efficient, friendly, accommodating) I had last time from my Account Manager Damian Webber. He did even better this time!
I have a new 2 year lease coming up and it is highly likely (probably a certainty) that when the time comes I'll come back to Leasing Options and Damian again. Highly recommended!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

I got contacted by Kevin Berry

I got contacted by Kevin Berry, who was an absolute pleasure to deal with and provided outstanding customer service. He answered all my questions professionally, honestly and clearly. His customer service skills are exceptional, and I would highly recommend him.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Rob was knowledgeable and explained everything in detail so I fully understood every step of the process! Would highly recommend.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

New to leasing a car

New to leasing a car. So I had questions! Emily was very helpful and professional and replied to my emails and messages promptly. The process is straightforward. Understandably there are a good few pages to read and complete. As everything is online, I found this very convenient.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

A Happy Returning Customer

This the second car in a row I’ve leased from Leasing Options, and yet again the experience I’ve had has been first class. Adrian Lees has been my Account Manager guiding me through every step of the process, and the support he has given me has been excellent. Adrian always provides a quick response to my queries and he always has a cheerful, caring approach on our calls. Leasing Options are a company I would happily recommend to my friends and family.

26 May 2026
Unprompted review

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