Leasing Options Ltd Reviews 23,189

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, efficiency, and friendly demeanor, making the leasing process easy and stress-free. Many highlight the exceptional customer service, noting that representatives are always willing to answer questions and explain details patiently. The overall service is frequently described as seamless, professional, and efficient, with quick response times and clear communication throughout the entire process. Reviewers are particularly impressed with the smooth user experience and the helpful guidance provided at every stage, often leading to repeat business.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, efficiency,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as smooth,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My office has leased several cars from Leasing Options in recent years. In my experience they are an excellent company - knowledgeable, efficient with friendly and helpful staff. I particularly commen... See more

Rated 5 out of 5 stars

Lisa help me secure the lease of a Volkswagen tiguan. She made the process easy for me and stress free. Lisa was always willing to answer my questions and explain anything I wasn't 100% sure on. I wou... See more

Rated 5 out of 5 stars

This is the second car I have acqired from Leasing Options. The reason I came back again was because of the high quality service ( quick, efficient, friendly, accommodating) I had last time from my A... See more

Rated 5 out of 5 stars

We have leased 2 vehicles with Leasing Options and Kerry Mchugh was our account manager, great service from start to finish. Very well organised, every step managed well and the cars were delivered q... See more

Company replied


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

David provided a really helpful and…

David provided a really helpful and professional service throughout. Communication was clear, everything was dealt with quickly and efficiently, and the whole process was straightforward from start to finish. Very happy with the service and would definitely recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

1st time I've done a private lease - Highly recommended

1st time I've done a private lease, and will 100% do so again. Such an easy process from start to finish. I'd highly recommend Paul Holroyd who managed my contract from the start. Excellent communication, answered all questions promptly and genuinely couldn't have done any more. Really impressed at the customer service, comms, timeline, prices and technology. Delivery was quick, on time, professional, and polite. 5* service for sure. I've recommended to family and friends as leasing is a no brainer v's purchasing. Well done Leasing Options. A breath of fresh air tbh and I will use them again. Thank you.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Leasing Options - Exceeded My Expectations

Very easy and professional service from start to finish. I was assigned an Account Manager, Rob Ingham who supported me every step of the way. Rob was brilliant, he answered all my questions, got me quotes on vehicles quickly and made sure I understood each step including financial documentation. The whole Leasing Options experience was first class, the leasing payments are value for money when compared to other companies and I will use them again and recommend them to others.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Lesley

Lesley was the lady who dealt with my deal, polite, welcoming and fantastic communication throughout. Highly recommended.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

My account manager

My account manager, Kelly was amazing. Her communication was great. I like her customer service. Will surely be using her services again.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

What a refreshing experiance, this will be my 3rd car with Leasing options but my first time working with Adrian, from the start he made the whole process very stressless, there was no pressure or hard sell, it went at my pace and even after reviewing multiple options, tons of quotes and mind changes he still stayed extremely professional and as always on hand to help, all my experiances with Leasing options have been very similar which is rare to see, will definitely be coming back in 3 years

22 May 2026
Unprompted review
Rated 5 out of 5 stars

I have used Leasing Options on numerous…

I have used Leasing Options on numerous times, but this was the first time I had Adrian Lees as my account manager, I found him to be very friendly, professional,and answered all my questions with ease once again thank you Adrian for helping me through the all process.....

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Leasing Made easy

Steve Hobbs has been a great contact. leasing with Steve has been stress free, efficient and very professional. I will absolutely be using Steve and Leasing Options for my next lease.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Enjoyable and beneficial interaction

I have recently enjoyed my interaction with AND benefited from, Leon’s time and clear expertise in Leasing. He has navigated and ultimately succeeded in helping me secure a great deal on the lease of a new Renault 4 EV, on excellent terms and with very little “fuss”. This firm smd Leon in particular, are HIGHLY RECOMMENDED.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Paul Holroyd was my account manager and he was first class, very knowledgeable and not pushy at all. I work in sales myself and I can't stand hard salesman, he is what a good salesman should be.
Would recommend for sure.

22 May 2026
Unprompted review

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