LeakBot Reviews 2,309

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, professionalism, and friendly demeanor, often highlighting their punctuality and helpfulness. The service provided is consistently described as excellent, with many people appreciating the efficiency and thoroughness in identifying and repairing leaks. Reviewers also commend the customer service for being responsive and knowledgeable. However, some customers also noted issues with the product itself, with a few reporting that the LeakBot device failed to detect leaks or experienced signal loss. There were also instances where the product generated false alarms, leading to frustration. A small number of people also mentioned dissatisfaction with the quality of the product and, in rare cases, with the technician's explanation of the work or the outcome of the repair.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers find service to be positive, highlighting the professionalism and efficiency of technicians. Many... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the LeakBot device for... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, communication, and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the device's ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the syst... See more

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

The appointment was set easily and Daniel, the service technician, was friendly, thorough and professional. He was able to locate a small leak and repair it the same day!! Nice having a device like... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Carl

Carl, the service tech, was patient as he explained the system as he took care of the problem. He was also quite pleasant as the homeowner tried to "help" him in his task.

He did his job quite well. He should be commended.
Tim Quigley

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Technician Rob was professional, polite & efficient!
Checked ALL my plumbing/fixtures and repaired what was needed. The computerized pressure analysis revealed what I NEVER would have discovered on my own. Thx Leakbot!!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

On time, very helpful, Quickly identified the issues and replaced the defective parts.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really informative and told us everything he needed to go, did a great job and cleaned up also.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is awesome!

Carl, the Leakbot plumber, quickly assessed the situation and repaired the issue. He had to replace some parts in two toilets. This free service is more than outstanding.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The Leak Bot device actually works

The Leak Bot device actually works! It identified a low-level toilet tank leak. This was NOT a constant slow leak, but instead a once-every-five-minute small gurgle of water. And typically I catch such issues and repair them myself, however this toilet was in a guest bathroom which gets very little use and thus I didn't catch it. Thanks to Leak Bot it sent me multiple "leak" email notices. I contacted a Leak Bot technician. Upon his arrival I even indicated to him that I already checked the toilet tanks and found no issues. The technician proceeded to perform his thorough testing and sure enough zeroed-in on the guest bathroom toilet tank. He performed the relatively simple repair and all is once again fine. The Leak Bot device subsequently (a couple days later) sent me an email which stated that the system was no longer identifying a leakage of water. WOW...I was most suspect when I originally received and attached the device to the water pipe that the device would work...now I'm a true believer and highly recommend it to everyone.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality

I’m so impressed with the quality of service from LeakBot,
The engineer was very professional and knowledgeable and he helped to resolve the issue.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Daniel turned up on time and fixed all even tiny potential leaks. He was friendly and professional with. I couldn’t speak highly enough of the LeakBot service.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Polite and friendly

They arrived on time and were very friendly and polite. A thorough examination of the of the house was done checking even the minor details for any leaks. They have now sorted out what the problem is and it will be rectified.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

If you don't have a LeakBot, get one!

This service is provided to me by my insurer, but having experienced it, I would recommend it to anyone who worries about the damage that a leak could cause. A simple internet enabled device is clamed on to your incoming water supply pipe and then you are advised if a leak or high water use is detected. If the problem persists and cannot be resolved at home, they send an engineer to find and fix the fault.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Really good

LeakBot was provided by my insurance company. What a great service. It is the first time I have used it for someone to come and find the leak. They did, and repaired it. For free. Brilliant.

18 March 2026
Unprompted review

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