I have been a regular customer of Lassana Flora and have ordered from them many times\. I’ve never experienced anything like this before, and I’m extremely disappointed with their service th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a cake for my brother’s birthday from Lassana.com on 2025/08/23 and Delivery was scheduled 2025/08/25 8:00 am–5:00 pm, but it never arrived. Tracking showed “out for delivery” all day... See more
As always Lassana Flora goes that extra special mile to make the customer happy. I had to send a gift of a fruit basket and a veggie box and I requested so many things from time to time but mr Aziz an... See more
Poor service from Athurugiruya branch. Customers can't track the order its not updated. No point of having the special note corner for customers because they don't care about the special request. Orde... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor service from Athurugiruya branch
Poor service from Athurugiruya branch. Customers can't track the order its not updated. No point of having the special note corner for customers because they don't care about the special request. Order made on two days before but even after 2 days delivery not made as requested and only option hotline people can give is issuing the voucher. Very disappointed.
Timely delivered to SriLanka.
Timely delivered to SriLanka.
Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








