La Residence Interiors Reviews 342

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the furniture, often noting its sturdy construction and beautiful appearance. The delivery service is frequently highlighted as excellent, with many people appreciating the efficiency, careful handling, and helpfulness of the delivery teams who often assemble items and remove packaging. The staff also receives strong commendations for their politeness, knowledge, and helpfulness, both in showrooms and over the phone. However, some customers experienced issues with delivery notifications, mentioning a lack of pre-delivery communication. Additionally, a few people were disappointed with product color accuracy, finding that items like cushions appeared different in person compared to their online photos, and one customer received an incorrect product.

What people talk about most

Product

Consumers consistently express high satisfaction with the product quality. Many reviewers describe the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick delivery times, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and... See more

Staff

People report positive experiences with staff, consistently highlighting their efficiency, friendliness, and... See more

Service

Reviewers consistently report positive feedback about the service. Customers describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with my ottoman coffee table. It is a really lovely, high quality piece of furniture, and the delivery service was great. The only thing I would improve is to flag at checkout that cus... See more

Company replied

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

Asked Tina a question regarding the longevity of the current sale especially as I was looking at a particular product.To be exactly sure she was giving me the correct details she called me back with... See more

Company replied

Rated 5 out of 5 stars

Delivered on time, with full tracking on delivery so I could see delivery progress. Lads who delivered built the unit and disposed of the packaging - thank you. Beautiful unit, so well built - not l... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

The furniture looks like quality in the photos.

Good selection of unfussy dining chairs that look like they are well made and not too expensive

28 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Ian,

Thank you so much for your kind words. We are really glad to hear the furniture comes across well in the photos—that’s something we put a lot of care into. It’s great that the dining chairs caught your eye too; we aim to offer pieces that are simple, well-made, and reasonably priced. Please let us know if we can help you again in the future.

Kind regards

The La Residence Interiors Team

Rated 4 out of 5 stars

Good service

Good service, look quality products. Unfortunately did not have a suitable colour for us

23 April 2026
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Reply from La Residence Interiors

Dear Marion,

Thank you for your kind words about our service and product quality—we really appreciate it. We’re sorry we didn’t have the right colour for you this time. If you’d like, we’d be happy to let you know when new colours arrive or help you find a suitable alternative.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Delivery was very late 9.30pm but…

Delivery was very late 9.30pm but chairs were amazing very pleased with the quality

22 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Lynne,

Thank you for your feedback. We are really sorry your delivery arrived later than expected—that’s not the experience we aim to provide and will pass your comments on to our delivery team. We are glad to hear you are pleased with the quality of the chairs and that they met your expectations.

Kind regards

The La Residence Interiors Team

Rated 4 out of 5 stars

Too Large!

A sample of wood was purchased from you and arrived within 3 days. I consider this to be good service.
Unfortunately we were unable to purchase any furniture, as both the table and sideboard are too big for our small cottage. 😞

9 April 2026
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Reply from La Residence Interiors

Dear Diane,

Thank you for your kind feedback regarding the delivery of your wood sample. We are pleased to hear that it arrived promptly and that you were happy with the service.

We are sorry to learn that the table and sideboard were not suitable for your space. We understand how important it is to find pieces that fit comfortably within your home, especially in a smaller cottage.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Quick delivery and beautiful furniture

Quick delivery. Excellent communication and item is stunning. Beautiful piece of craftsmanship and colour is gorgeous.
Tango covered ottoman

22 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Jackie,

Thank you so much for your kind words. I am really glad you are happy with the Ottoman—it means a lot to hear that you love the craftsmanship and colour. We really appreciate your feedback and we hope you enjoy your beautiful piece for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

I am very happy with my ottoman coffee…

I am very happy with my ottoman coffee table. It is a really lovely, high quality piece of furniture, and the delivery service was great. The only thing I would improve is to flag at checkout that customers can get money off their first purchase, as I missed this on the website and it always leaves a bit of a bad taste when you spot it afterwards. I would, however, highly recommend.

16 April 2026
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Reply from La Residence Interiors

Dear Emmi,

Thank you so much for your kind words, we are delighted to hear how happy you are with your Ottoman Coffee Table and that the delivery experience met your expectations.

We really appreciate your feedback regarding the first-time purchase offer. You are absolutely right that this should be clearer at checkout, and we’ll pass this on to our team as we’re always looking for ways to improve the customer experience.

Thank you again for your recommendation—it truly means a lot to us. If there’s ever anything else we can help with, please don’t hesitate to get in touch.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Only ordered samples so far but the…Excellent company

Only ordered samples so far but the experience has been very positive

14 April 2026
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Reply from La Residence Interiors

Dear Amanada,

Thank you for your feedback. We are really glad to hear you have had a positive experience so far, even just with samples. We look forward to supporting you further when you are ready to move ahead with larger orders—don’t hesitate to reach out if you need anything in the meantime.

Kind regards

The La Residence Team

Rated 5 out of 5 stars

The product was 10/10 and the delivery…

The product was 10/10 and the delivery was10/10

13 April 2026
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Reply from La Residence Interiors

Dear Sarah,

Thank you so much for your feedback. We are really glad to hear you were happy with both the product and the delivery—10/10 ratings mean a lot to us. We appreciate your support and hope to help you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

First rate on all fronts

Excellent quality furniture and the delivery/unpacking team were first rate. I would certainly recommend La Residence without hesitation.

14 April 2026
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Reply from La Residence Interiors

Dear Lesley,

Thank you so much for your kind words. We are delighted to hear that you are pleased with the quality of your furniture and that our delivery and unpacking team made such a positive impression. Your recommendation truly means a lot to us. We hope you enjoy your new pieces for many years to come, and we would be very happy to assist you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful table

Beautiful table, great quality and design, just as described and photographed. Expertly delivered. Would buy from them again.

15 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Peter,

Thank you so much for your kind words and for taking the time to leave a review. We are delighted to hear that you are happy with the table and that it met your expectations in both quality and design. It’s also great to know delivery went smoothly.

We really appreciate your support and look forward to serving you again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Lovely quality great service

Wonderful customer service. Cushions were just what I wanted, lovely quality at a reasonable price. Delivery was quick. Would use this company again.

13 April 2026
Unprompted review
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Reply from La Residence Interiors

Dear Anna,

Thank you so much for your lovely feedback.
We are really pleased to hear that you are happy with your cushions and that they were just what you were looking for. It’s great to know you were satisfied with the quality, price, and quick delivery.

We really appreciate your support and look forward to welcoming you back again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Very pleased

Very pleased , lovely furniture even git it all sent out yo us early will buy again

13 April 2026
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Reply from La Residence Interiors

Dear Natalie,

Thank you so much for your kind words. We are really pleased to hear you love the furniture and that it arrived earlier than expected. It means a lot to us that you had such a great experience.

We look forward to welcoming you back again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

I would highly recommend buying from…

I would highly recommend buying from this company. Very good quality furniture , very helpful and the delivery men were lovely, very polite .

13 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Beverley,

Thank you so much for your kind words. We are really pleased to hear that you are happy with the quality of the furniture and that our team made such a great impression. I will pass your lovely feedback on to the delivery team as well—they’ll really appreciate it.

We hope you enjoy your furniture for many years to come.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Great updates from the tracker and very…

Great updates from the tracker and very polite helpful. Thank you

13 April 2026
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Reply from La Residence Interiors

Dear Liz,

Thank you so much for your kind feedback. I’m really glad to hear the updates have been helpful and that the tracker is working well for you. Please let us know if we can help you with anything else.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great service and quality cushions. Very happy.
My third cushion and all match and go beautifully. Thank you.

10 April 2026
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Reply from La Residence Interiors

Dear Gill,

Thank you so much for your kind words. We are absolutely delighted to hear how happy you are with your cushions, and it means a lot to us that you have come back for a third one. It’s great to know they all match beautifully and meet your expectations.

We truly appreciate your support and look forward to helping you again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Good quality furniture.

Visited showroom to confirm what we wanted in terms of quality, shade and size. Good quality furniture. Delivery crew were also very efficient.

7 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Michael,

Thank you so much for your kind feedback. We are really glad you had a great experience in the Showroom and found the right quality, shade, and size to suit your needs. It's also wonderful to hear that our delivery team made such a positive impression. We truly appreciate your support and hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great service

Friendly & efficient .
Brilliant that they unpacked my item !
Also I could tack the arrival

7 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Kay,

Thank you so much for your kind feedback. We are really glad to hear you found the service friendly and efficient. It’s great to know the unpacking and tracking features made your experience even smoother. We truly appreciate your support and hope to assist you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

They couldn’t have been better

They couldn’t have been better. So polite. Delivered my chairs with care. Took all the packing cases away md brought the chairs into the house.
Delighted customer.
My review was about the delivery. The service I had from La Residence was also great. The help I had in the showroom couldn’t have been better . Lots of time and helpful advice. Would certainly recommend them.

7 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Pamela,

Thank you so much for your kind words. We are absolutely delighted to hear how pleased you were with both the delivery and your overall experience.

It is so wonderful to know our delivery team took such great care and made everything easy for you, and that you felt well looked after in the Showroom too. Providing helpful advice and a smooth, professional service from start to finish is exactly what we aim for.

Your recommendation means a great deal to us—thank you once again for taking the time to share your feedback. We hope you enjoy your chairs for many years to come.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Fantastic service & really lovely…

Fantastic service & really lovely furniture.

2 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Louise,

Thank you so much for your kind words. We are delighted to hear you are happy with both the service and the furniture. It means a lot to us, and we hope you enjoy your pieces for many years to come. We look forward to welcoming you back again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Great service & Delivery.

Great service & Delivery.
Love the Table and chairs.
All round 5*
A big thank you.

2 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Peter,

Thank you so much for your kind words.

We are delighted to hear that you love the table and chairs and that everything met your expectations. It’s great to know our service and delivery made a positive impression too.

Your feedback really means a lot to us. If there is ever anything else we can help with, please don’t hesitate to get in touch.

Thanks again for choosing us.

Kind regards

The La Residence Interiors Team

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