Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more
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Review summary
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What people talk about most
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The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more
Company replied
Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more
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So happy with the quality and aesthetic of the dining room table and chairs I ordered. Also very happy with the customer service and communication which was excellent. The chairs were on back order... See more
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Company details
Written by the company
La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.
Contact info
Unit 15-16, Alfold Business Centre, Loxwood Road, Alfold, GU6 8HP, Surrey, United Kingdom
- 01403 752245
- contact@laresidenceinteriors.co.uk
- laresidenceinteriors.co.uk
4.8
Excellent
436 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Prompt sample delivery and follow up
24 July 2026
Reply from La Residence Interiors
Dear Rebecca,
Thank you for your lovely review, we are glad that you received your swatches promptly. We look forward to helping you.
Kind regards
The La Residence Interiors Team
Good communication from store and…
Good communication from store and delivery company throughout and very pleased with my 2 chairs which have been purchased to compliment other items we have in situ already.
Always excellent quality items and very happy with my purchase.
28 July 2026
Reply from La Residence Interiors
Dear Debbie,
Thank you so much for your lovely feedback. We are delighted to hear that you are pleased with your two chairs and that they complement your existing pieces so well. It’s also wonderful to know that you were happy with the communication from both our store and the delivery team.
We truly appreciate your continued support and are so pleased that you are once again happy with the quality of your purchase. We hope you enjoy your chairs for many years to come.
Kind regards
The La Residence Interiors Team
We could not be happier with both the…
We could not be happier with both the quality of the furniture and the service provided by the delivery company who went out of their way to set up both the table and sideboard, and took away all of the packaging. Excellent from start to finish.
28 July 2026
Reply from La Residence Interiors
Dear Lesley,
Thank you so much for your wonderful review. We are delighted to hear that you're so pleased with both your furniture and the service you received. It's fantastic to know our delivery team went the extra mile to set up your table and sideboard and remove all the packaging—we will be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
Kind regards
The La Residence Interiors Team
Very pleased
28 July 2026
Reply from La Residence Interiors
Dear Patrick,
Thank you so much for you very kind review, we are so pleased you were happy with your Console Table. We look forward to helping you again soon.
Kind regards
The La Residence Interiors Team
Great product , amazing service
24 July 2026
Reply from La Residence Interiors
Dear Stephen,
Thank you so much for your kind words. We are delighted to hear that you are happy with the product and the service you received. Your support means a lot to us, and we look forward to helping you again soon.
Kind regards
The La Residence Interiors Team
Excellent throughout the purchases to…
Excellent throughout the purchases to the delivery! Over the moon with all my order! Coming back for more ! Thank you again !
22 July 2026
Reply from La Residence Interiors
Dear Dawn,
Thank you so much for your wonderful review. We are absolutely thrilled to hear you were happy with everything, from your purchase right through to delivery. It means the world to us that you love your order, and we can't wait to welcome you back for more. Thanks again for your support—we truly appreciate it.
Kind regards
The La Residence Interiors Team
Quality furniture
Quality furniture. As good as it looks on line. Prompt delivery service and regularly updated on progress. A very happy customer.
24 July 2026
Reply from La Residence Interiors
Dear Joyce,
Thank you so much for your wonderful review. We are delighted to hear that you are pleased with the quality of your furniture and that it lived up to your expectations. It is also great to know our delivery service and regular updates made your experience even better. We truly appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards
The La Residence Interiors Team
Excellent service throughout
Everybody - from the lovely ladies in the showroom to the delivery gentlemen have been thoroughly helpful and kind.
24 July 2026
Reply from La Residence Interiors
Dear Linda,
Thank you so much for your wonderful feedback. We are delighted to hear that everyone—from our showroom team to our delivery drivers—made your experience such a positive one. Your kind words mean a great deal to us, and we'll be sure to share your compliments with the whole team. We truly appreciate your support and hope to welcome you again in the future.
Kind regards
The La Residence Interiors Team
Chest of drawers, console table and side table
We have ordered three items of furniture from La Residence, excellent quality furniture, friendly & helpful staff. Would definitely recommend and I’m sure we will be buying further items from them.
Delivery company were also very professional, all items delivered in excellent condition.
Definite 5* experience.
21 July 2026
Reply from La Residence Interiors
Dear Mrs Jones,
Thank you so much for your wonderful review
and telephone call. We are delighted to hear that you are pleased with the quality of your furniture and that our team were able to provide a friendly and helpful service throughout your experience.
We are also pleased to hear that the delivery team met your expectations and that your items arrived safely and in excellent condition. Your recommendation means a great deal to us, and we truly appreciate your kind words.
We look forward to welcoming you back to La Residence Interiors in the future and helping you find some more beautiful pieces for your home.
Thank you again for choosing us and for your 5-star feedback.
Kind regards
La Residence Interiors
Another great piece of furniture to add…
Another great piece of furniture to add to my collection with excellent communication from placing the order to delivery and courteous delivery men
13 July 2026
Reply from La Residence Interiors
Dear Denise,
Thank you so much for your lovely feedback. We are delighted to hear that you are happy with your new piece of furniture and that it is a great addition to your collection. We are also pleased to know that our communication throughout the process and the delivery service met your expectations. We will be sure to pass on your kind words to our delivery team.
Thank you again for choosing us, and we hope you enjoy your furniture for many years to come.
Kind regards
The La Residence Interiors Team
What great service and beautiful…
What great service and beautiful products from start to finish (never experienced nicer delivery service)!
14 July 2026
Reply from La Residence Interiors
Dear Vanessa,
Thank you so much for your wonderful feedback. We are delighted to hear you had such a great experience from start to finish. It means so much to know you loved our products and that our delivery service made such a positive impression. We truly appreciate your kind words and look forward to helping you again soon.
Kind regards
The La Residence Interiors Team
Wonderful customer service
Wonderful customer service. Really responsive when had an issue and resolved promptly and politely
Beautiful product
Highly recommend
13 July 2026
Reply from La Residence Interiors
Dear Deborah,
Thank you so much for your wonderful review. We are delighted to hear you loved the product and that our team were able to resolve your issue quickly and politely. Providing great customer service is very important to us, so your kind words mean a lot.
We truly appreciate your recommendation and hope to help you again in the future.
Kind regards
The La Residence Interiors Team
Reply from La Residence Interiors
Dear Marilyn,
Thank you for your wonderful feedback. We are so pleased to hear you found the furniture beautiful and that we delivered on time. We truly appreciate your support and hope you enjoy your new furniture for years to come.
Kind regards
The La Residence Interiors Team
The most beautiful cushions they really…
The most beautiful cushions they really look lovely on my sofas!
10 July 2026
Reply from La Residence Interiors
Dear Kirstie,
Thank you so much. I'm so glad you are happy with your cushions and we hope you enjoy them for many years to come.
Kind regards
The La Residence Interiors Team
Having rung the shop to say I was…
Having rung the shop to say I was coming and may be arriving late to look at tables
I asked if they had the one on show
And they said yes but when I artivex they were not helpful to show how to change it from round to oblong ,the staff were eager to close and told me to order on line
Which I did
The the chsirs turned up 2 months before the table which still has not arrived !
10 July 2026
Reply from La Residence Interiors
Dear Kirsty,
Thank you for taking the time to leave your review. We are so sorry to hear that your experience did not fully meet your expectations.
I can see that you arrived at our showroom at 4:45pm, after our usual closing time of 4:30pm. However, our team do not usually leave until 5:00pm, so they were more than happy to stay and assist you.
We would have been happy to take your order in the showroom, but we understand that you wanted to check the measurements at home first. We also provided fabric swatches to help with your decision.
As advised on our website and in your order confirmation, the table was on pre-order. We appreciate that the delay caused by shipping issues was frustrating, and we sincerely apologise that your order arrived later than expected. Throughout this time, our sales team kept you updated on the progress of your order.
Unfortunately, your dining chairs were placed as part of a separate order. As they were in stock, they were available for delivery before the table. We hope this explains why they arrived first.
Our delivery company has confirmed your dining table has now been delivered and we hope your pleased with your items.
Please do not hesitate to contact our sales team if there is anything further we can help you with.
Kind regards
La Residence Interiors Sales Team
Great
Great. Nice calm showroom and people! The only thing I’d improve would be to be able to change a delivery date without having to phone the showroom who can’t actually change it themselves.
10 July 2026
Reply from La Residence Interiors
Thank you for your kind feedback. We're delighted to hear you enjoyed your visit to our showroom and found it to be a calm and welcoming environment.
We're sorry to hear about the inconvenience you experienced with your delivery. Normally, once your order has been received, you should receive an email from our delivery company containing their contact details and we sincerely apologise that you did not receive this information.
We will be raising this with our delivery company to ensure this process is working as it should and to help prevent it from happening again. Thank you for bringing this to our attention, as your feedback helps us improve our service.
Kind regards
La Residence Interiors Team
Very speedy and efficient service with…
Very speedy and efficient service with supportive follow-up email.
7 July 2026
Reply from La Residence Interiors
Dear Dennise,
Thank you for your kind feedback. We are delighted to hear that you found our service speedy and efficient, and that our follow-up communication was helpful. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards
The La Residence Interiors Team
The delivery men were excellent and so…
The delivery men were excellent and so polite- a credit to the company
7 July 2026
Reply from La Residence Interiors
Dear Anne,
Thank you so much for your kind feedback. We are delighted to hear that our delivery team provided excellent service and were polite and professional throughout. We will be sure to pass your lovely comments on to them — they will be pleased to know their efforts are appreciated.
Thank you for choosing us, and we hope to assist you again in the future.
Kind regards
The La Residence Interiors Team
Great communication
Great communication, quick delivery and lovely delivery drivers. Thank you.
2 July 2026
Reply from La Residence Interiors
Dear Fiona,
Thank you for your kind words and positive feedback. We are delighted to hear that you were happy with our communication, the speed of delivery, and the service provided by our delivery drivers. We will pass your compliments on to the team. We really appreciate your support and look forward to serving you again in the future.
Kind regards
The La Residence Interiors Team
Reply from La Residence Interiors
Dear John,
Thank you for your great feedback. We are delighted to hear that you found the ordering process easy and that your delivery arrived on time without any fuss. We appreciate your support and look forward to seeing you again soon.
Kind regards
The La Residence Interiors Team
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