Laptopbatterydirect Reviews 

520
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and efficient service, often noting that products arrived faster than expected and were well-packaged. Many people appreciate the quality of the products, especially the batteries, which are reported to work perfectly and often come with helpful installation tools. The ease of ordering and the clear communication regarding shipping updates also contribute to a positive customer experience. However, some reviewers were not happy with receiving defective batteries or experiencing premature battery degradation, despite advertised warranties. A few other people also felt that customer service was unhelpful when issues arose, particularly regarding warranty claims and return processes, with some mentioning difficulties with return addresses and communication.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quick delivery and the... See more

Quality

People report positive experiences with quality, noting that batteries function well, work as advertised, and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting that they found and ordered... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and first-class.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

Purchased 11.25V 45.3Wh replacement battery, Acer AP1505L, There was no issue locating the required battery on the web site or with placing the order, it was delivered in reasonable time, the tracking... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(520)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have just fitted the battery and all…

I have just fitted the battery and all is good, thanks for the excellent service

31 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're delighted to hear that the battery fits well and that you're happy with our service. If you need anything else, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Product arrived quickly and correct.

27 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that your order arrived quickly and as expected.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, product easy to fit, all tools required supplied

24 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear the process was smooth and that the product met your expectations. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Superb!

Great service fast delivery and got exactly what I was after - no messing around at all.

17 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your kind words! We're thrilled to hear you had a seamless experience with our service and that the delivery was quick and hassle-free. If you need anything else in the future, we're here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast and reliable with services

Fast and reliable with services. I ordered my laptop on Friday battery and I received it within 3 days.

13 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're delighted to hear that your battery arrived promptly and met your expectations. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Excellent communications & delivery

Excellent communications & delivery. I could not of asked for a better service.
It is great to see that some companies appreciate their customers still.
Product was as described & working A1.

Many Thanks
Bob

14 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you, Bob, for your kind words! We're thrilled to hear you had such a positive experience with our service and product. We truly value our customers and always aim to exceed expectations. If you need any assistance in the future, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Very easy to locate my required battery…

Very easy to locate my required battery - which is now installed and working a treat - prompt delivery time too. Thanks.

10 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're delighted to hear that you found it very easy to locate the required battery on our site and that it's now installed and working well. Prompt delivery is something we take pride in, and it's great to know that we met your expectations in this regard.

We appreciate your thanks and are glad to have been of service. If you have any further needs or questions in the future, please don't hesitate to reach out.

Thank you for choosing us, and we look forward to assisting you again.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Very happy purchaser

I am really pleased with the time for delivery and yes, the battery installed and operated very well. Still have to put onto a full charge, but so far looks good.
Very pleased to say the least.

3 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your positive experience! We're glad to hear the delivery was quick and the battery is working well. Once it's fully charged, we hope it continues to meet your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy the renewed performance of your device!

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Great service

Great service, excellent price, prompt delivery and no fuss! Couldn’t ask for more!

2 December 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for the kind words! I'm really glad to hear you had a great experience with the service, price, and delivery. It's always wonderful when everything goes smoothly. If you need anything else, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy to find correct part

Easy to find correct part. Accurate description, prompt delivery.

20 October 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're delighted to hear that you found the process straightforward and the delivery prompt. If you need any further assistance, feel free to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I searched for (Dell) Latitude 7410

I have updated my review from 1 to 5 stars due to the prompt reply and action of the seller: the seller has supplied at no cost the correct part.
Excellent service.
For context below is my original review.
--------
I searched for (Dell) Latitude 7410. Website shows 3 results, 2 for Chrome versions one for pure Latitude 7410. Ordered it and it is the wrong model. I went back and checked again in fact all 3 hits for Latitude 7410 point to the same battery JHT2H/7.6V/52Wh. I tried to search for the correct type which in the meantime I wrote down Y7HR3 and website gets me back to JHT2H?? What the heck search is that? Yes buyer beware, next time I should have the type written down instead of relaying on websites. However even searching for the right types gets me back into the trap - at this point I decided to give you 1 star

22 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

First of all, thank you for choosing our website for shopping and for providing us with valuable feedback on the problem of selecting the battery model for Dell Latitude 7410 laptop.

We are very sorry to learn about the difficulties you encountered in selecting the battery for Dell Latitude 7410 laptop. Since Dell Latitude 7410 series notebooks may be equipped with batteries of different capacities, our website lists three battery options for this model. Your battery model is Y7HR3, corresponding to SKU: LBA1873.

On our website, the battery page corresponding to Dell Latitude 7410 lists three batteries, each with a detailed description and SKU number below.

To illustrate the problem more intuitively, we have sent you a screenshot of the Dell Latitude 7410 battery selection page as an attachment with the email. In the screenshot, we specially marked the location of the SKU number so that you can easily find and compare the information. We have sent you the correct battery.

Pls feel free to contact us if you have any other problems.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Works as expected

Works as expected, delivery on time. All I could ask for

27 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that everything met your expectations and the delivery was on time. If you need any assistance in the future, feel free to reach out. We appreciate your support!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

very prompt delivery

very prompt delivery - thankyou

25 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that the delivery was prompt. If you need anything else in the future, don't hesitate to reach out. We appreciate your business!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Easy transaction. Very good product

Easy transaction. Received the product in good packaging and in good order. Product given as advertised on website. Works straight off the box. Bought a 24Wh battery replacement for my refurbished Thinkpad X270. Fits well. Just note that the color of the battery comes slightly darker than the Thinkpad X270; no complaints from me as that's just cosmetic. What's important is that the battery fits well and works.

19 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed feedback! We're glad to hear the transaction went smoothly and the battery works well with your Thinkpad X270. While the slight color difference is noted, it's great to know it doesn't affect your satisfaction. If you need assistance in the future, we're here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

So far so good!

It came quickly and works as intended. It's only day one but the battery output from Windows states it is a brand new battery with 0 cycles. Will update or write another review after a month! But, so far so good! Great having a new battery that gets my through the day :)

15 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're thrilled to hear the battery is performing well and arrived quickly. It's great to know it's helping you power through your day. Feel free to update us after some time; we're here if you need any assistance.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Bose speaker battery.

I bought a battery for my Bose blue tooth speaker. I'd almost given up on getting it going again as quotes for a replacement battery were prohibitive. then I stumbled across this company and got exactly what I needed at about one third of the cost of other quotes. It arrived in good time & works perfectly after 3 or 4 months.

1 August 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We're thrilled to hear that you found a cost-effective solution for your Bose Bluetooth speaker battery and that it's still working perfectly after a few months. It's great to know we could help bring new life to your device at a reasonable price. If you need further assistance, we're here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

I purchased a second hand small laptop…

I purchased a second hand small laptop not working and was quoted over $250 to replace the battery and SSD card. Secondhand SSD purchased for $15.00 and the battery was less than 40% useful.
Ordered a new battery on line which arrived within a few days which I fitted and the laptop is now has a battery at 100% function. Thanks for great service.

5 November 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that the new battery brought your laptop back to life and at such a great value. It's fantastic that you were able to get it up and running with our product. We appreciate your trust in us and are glad to have been part of your successful laptop repair. If you ever need anything else, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great experience

Great experience. Easy order process, they double checked it was the right product and fast delivery. Would have no problem recommending and will purchase again. Thank you

31 October 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our ordering process and that we could assist you in finding the right product. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Product seems fine so far

Product seems fine so far . Install tools were invaluable, delivering was better than most
Could clean up their confirmations my cyber filters really didn’t like them

24 October 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that the product and installation tools met your expectations, and that the delivery was smooth. We appreciate your note about the confirmation emails—your cybersecurity filters' concerns are important to us, and we'll look into refining our communication process to ensure smoother delivery in the future. If you have any further issues, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good battery with fast delivery

Good battery with fast delivery. What more can I say?

19 October 2024
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the battery and the fast delivery. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your day!

Best regards,
laptopbatterydirect.com.au Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look