Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more
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Review summary
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The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more
Company replied
Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more
Company replied
Purchased 11.25V 45.3Wh replacement battery, Acer AP1505L, There was no issue locating the required battery on the web site or with placing the order, it was delivered in reasonable time, the tracking... See more
Company replied
Contact info
Block G2 391 PARK ROAD REGENTS PARK REGENTS PARK, 2143, New South Wales, Australia
- service@laptopbatterydirect.com.au
- laptopbatterydirect.com.au
4.6
Excellent
520 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent service
Excellent service, received within 3 days in Brisbane from local Australian warehouse. The Dell battery was absolutely the one I ordered online.
Thank you.
18 October 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your wonderful feedback! We're glad to hear that you received your Dell battery quickly and that it was exactly what you ordered. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your battery!
Best regards,
laptopbatterydirect.com.au Team
Five star rating fully deserved.
My purchase of a new replacement battery for my laptop from this company was a very good experience. I was impressed with the extensive product range, and very comprehensive guidelines, which enabled me to find the correct battery, which was delivered to me in 4 working days. The installation instructions and general advice provided by the company were also very helpful. The pricing of my battery was also very reasonable. I would have no hesitation in doing business with this reliable company again.
17 October 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for sharing your positive experience! We're thrilled to hear that you found our product range extensive and our guidelines helpful in selecting the correct battery. It's great to know that you received your order quickly and appreciated the installation instructions. We look forward to serving you again in the future! If you have any questions or need assistance, feel free to reach out.
Best regards,
laptopbatterydirect.com.au Team
Ill be back
This is my second order with Laptop Battery Direct, once again exactly as ordered
15 October 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your continued trust in us! We're thrilled to hear that your second order was just as satisfactory as the first. If you need any further assistance, don't hesitate to reach out. We appreciate your support!
Best regards,
laptopbatterydirect.com.au Team
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you're happy with our prompt service and the quality of the product. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Best regards,
laptopbatterydirect.com.au Team
This company is based overseas - international transfer fee applies
This company is based overseas and just has a warehouse in Oz. While the prices are listed in AUD I got an international transaction fee (3.5%) for my purchase from my bank. Sellers should be up front with customers about this. No issue with battery or delivery.
30 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback and for highlighting this. We sincerely apologize for any confusion regarding the international transaction fee. While our prices are listed in AUD, some banks may charge this fee depending on their policies. We’ll look into making this more clear for our customers. We're glad to hear the battery and delivery met your expectations. If you have any further concerns, feel free to reach out!
Best regards,
laptopbatterydirect.com.au Team
Product delivered onetime as described
Product delivered onetime as described
9 October 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! We're glad to hear that the product was delivered on time and met your expectations.
Best regards,
laptopbatterydirect.com.au Team
I received a faulty battery but…
I received a faulty battery but hopefully, we can resolve this matter! I know things happen so it’s unfortunate! The batteries were also not wrapped properly.
Although this was inconvenient the supplier is willing to reimburse me so all good in the end!😊
3 October 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
First of all, we are very sorry for the problematic battery you received and the unsatisfactory shopping experience. We are well aware that this has caused you inconvenience and trouble, and we express our sincerest apologies for this.
In your feedback, you mentioned that the battery has quality problems and the packaging is not satisfactory. This is indeed an oversight in our work. We attach great importance to the shopping experience of every customer. We have conducted an internal investigation on the problem that occurred this time and will take a series of measures to prevent similar situations from happening again.
Regarding the problem you encountered, we are very grateful that you can actively communicate with us and agree to re-ship for you. In order to solve your problem as soon as possible, we have arranged to re-ship the battery and will ensure the quality of the new battery and the integrity of the packaging. You will receive the new battery in the near future and hope that it can meet your needs.
Once again, I apologize for the inconvenience caused to you and thank you for your understanding and support. We attach great importance to your feedback and will continue to work hard to improve the quality of our products and services. If you have any other questions or suggestions, please feel free to contact us.
I wish you a happy life!
Best regards,
laptopbatterydirect.com.au Team
The battery fits and charged up easily.
The battery was delivered in good timing, with the communication regarding delivery very clear.
I gently installed the battery and left it to charge for the night. Turned on the laptop in the morning and YAY, life is grand.
30 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your wonderful feedback! We're glad to hear that the delivery was prompt and communication clear. It's great to know the installation went smoothly and that your laptop is back to life. If you need anything else in the future, don't hesitate to reach out. Enjoy your revitalized laptop!
Best regards,
laptopbatterydirect.com.au Team
A company that backs up its promise.
Getting an exact match replacement battery for my laptop proved problematic.
Laptopbatterydirect were supportive, thorough and flexible throughout.
The experience for me was top notch... and I seriously recommend you start your search through them.
Graham
19 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your kind words, Graham! We're delighted to hear that you had a positive experience with us while finding the right battery for your laptop. Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, don’t hesitate to reach out.
Best regards,
laptopbatterydirect.com.au Team
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! We're glad to hear that your product arrived quickly, fits well, and was packaged securely. If you need anything else or have more questions, feel free to reach out!
Best regards,
laptopbatterydirect.com.au Team
battery order
I placed my order late afternoon and received it in 2 days , very quick delivery.
I replaced the battery and the performance of the laptop is much better.
Great service
Thank You
19 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your kind words! We're thrilled to hear about your quick delivery and improved laptop performance. If you need anything else, feel free to reach out!
Best regards,
laptopbatterydirect.com.au Team
Prompt and efficient service
Was very pleased with the service. Price was very good and the details of the battery were correct so it was perfect for our laptop. Made it easy to select from the description, and delivery and communications were fast and efficient.
16 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your positive feedback! We're thrilled to hear that you were pleased with our service and found the battery details accurate for your laptop. It's great to know that our communication and delivery met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support!
Best regards,
laptopbatterydirect.com.au Team
Ordered a new battery for my HP laptop
Ordered a new battery for my HP laptop, easy to make sure it was the right battery and the whole process was easy. Great work guys, I would definitely recommend Laptopbatterydirect.
9 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! I'm glad to hear the process was smooth and that you're happy with the battery for your HP laptop. We appreciate your recommendation! If you need any assistance in the future, feel free to reach out.
Best regards,
laptopbatterydirect.com.au Team
GREAT SERVICE AND PRODUCT
I was amazed at the speed that the item was delivered. Nicely packed, even had its own screw driver!. Charged up without any problems at all. Highly recommend this company.
6 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! We're glad to hear that the delivery was quick and that everything, including the packaging and tools, met your expectations. If you need any further assistance in the future, feel free to reach out!
Best regards,
laptopbatterydirect.com.au Team
Company just drop-shipped the item from…
Company just drop-shipped the item from Amazon. support was later handballed to the amazon shipper. Just go straight to Amazon and skip the middleman
2 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback. We're sorry to hear about your experience. Could you please provide your order details so we can further investigate the issue? We aim to provide the best service possible and would appreciate the opportunity to resolve this for you.
Best regards,
laptopbatterydirect.com.au Team
Fast delivery
Fast delivery. Even came with the tools I needed to swap the battery out.
5 September 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! I'm glad to hear that the delivery was fast and that the included tools were helpful for your battery replacement.
Best regards,
laptopbatterydirect.com.au Team
Happy customer.
Prompt delivery and very happy with the product. (Laptop battery). Thank you.
7 August 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your feedback! We're glad to hear that you are happy with the product and that the delivery was prompt. Should you need any further assistance, feel free to reach out!
Best regards,
laptopbatterydirect.com.au Team
Reliable Company,
Delivery could not be better, great prices. Even came with drivers to remove screws. With Acer dont forget to reset the batt percentage calibration via little pin hole on back. Has a battery symbol next to it. Paper clip in hole for 30 seconds with laptop turned off.
29 August 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your detailed feedback! We're pleased that the delivery and pricing met your expectations. It's great to hear that the included screwdrivers were helpful. Your tip on resetting the battery percentage calibration for Acer laptops is very useful—thanks for sharing that! If you need any further assistance, don't hesitate to reach out.
Best regards,
laptopbatterydirect.com.au Team
Good for my wallet, good for the planet!
Arrived in good time. Good prices. Item was as advertised. Good supplier for items no longer supplied by original manufacturers, in my case a discontinued HP laptop battery. Prevented my laptop from needing to be replaced. Good for my wallet, good for the planet!
29 August 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your positive feedback! We're glad to hear that the battery arrived on time and met your expectations. It's great to know that we could help extend the life of your HP laptop and save you money. We appreciate your support in making eco-friendly choices!
Best regards,
laptopbatterydirect.com.au Team
Great service
Great service, the delivery was really fast and the product easy to install. Thank you
26 August 2024
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service and that the delivery was fast and installation easy. If you need anything else, don't hesitate to reach out.
Best regards,
laptopbatterydirect.com.au Team
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