Landscaping Direct Reviews 

205
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... See more

Rated 5 out of 5 stars

What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... See more

Company replied

Rated 5 out of 5 stars

Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... See more

Company replied

Rated 5 out of 5 stars

Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... See more

Company replied

Company details

  1. Landscaping Supply Store
  2. also in
  3. Building Materials Supplier
  4. Garden Center

About Landscaping Direct

Written by the company

Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.

We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.

Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.

We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(205)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery and all instructions were followed.

24 September 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Marian, thank you for your a review. I'm glad to see that the delivery was quick and went to plan. Tom - Landscaping Direct.

Rated 5 out of 5 stars

We ordered 4 tubs of Easy Grout

We ordered 4 tubs of Easy Grout, delivered on time. I had an issue with one of the tubs, I emailed and a lovely lady called Tracy responded to my query and ordered a replacement to come out to me same day. Absolutely fantastic after service and I wouldn't hesitate to recommend to family and friends.

15 September 2023
Unprompted review
Landscaping Direct logo

Reply from Landscaping Direct

Hi Mary, thank you very much for your kind review! We've passed your comments on to Tracy. I'm glad your issue was resolved promptly and you'd happily recommend us. Thank you, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Brilliant.

Arrived promptly and as requested.

4 September 2023
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Reply from Landscaping Direct

Hi Philip, thank you for your review. I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.

Rated 4 out of 5 stars

Brilliant service

Brilliant service .
Thanks

2 September 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Michael, thank you for your positive review, I'm glad our service was up to scratch! Tom - Landscaping Direct.

Rated 5 out of 5 stars

Great Experience

Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able to set up an account. Incredibly fast and courteous response to my query, very helpful and he even emailed me to tell me when it was fixed so I could log in to my account. In my opinion, it is how well companies deal with issues which really shows how good (or in some cases bad!) they are.
Fantastic experience with Landscaping Direct and I will certainly use them again! Thank you!

29 August 2023
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Reply from Landscaping Direct

Hi Cathryn, thank you very much for your positive review and kind words! I'm really glad you were happy with us, and I'm thrilled you were happy with our communications. We're grateful for any issues that are flagged, so the least we can do is respond accordingly! Thank you again, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Drivetex

The website was easy to navigate, great competitive pricing, good communication throughout and a prompt delivery. Excellent service from begining to end

29 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Jan, thank you very much for such a positive review. I'm glad your experience with us was a positive one throughout! Tom - Landscaping Direct.

Rated 5 out of 5 stars

Really good exptherience

Really good experience. Easy to order was kept informed were my product was and when it would be delivered and was even able to track it right to me door. Now used my paving grout in my back garden looks great and went down really Easy

25 August 2023
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Reply from Landscaping Direct

Hi James, thank you very much for leaving us such a positive review. I'm glad your experience was a good one and that your freshly grouted patio looks great! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Excellent service

Excellent service, goods arrived very promptly

1 September 2023
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Reply from Landscaping Direct

Hi Rob, thank you for your review - I'm glad the service and delivery speed were excellent for you. Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Super quick efficient delivery and…

Super quick efficient delivery and great price

31 August 2023
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Reply from Landscaping Direct

Hi Richard & Anne, thank you for taking the time to leave a review. I'm glad the delivery and price were great! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Grrrrrreat!

30 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Paul, thank you very much for the review! I'm glad we're as good as a box of Frosties! Haha. Tom - Landscaping Direct.

Rated 5 out of 5 stars

Perfect

Great price, hassle free ordering and speedy delivery

27 August 2023
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Reply from Landscaping Direct

Hi Maureen, thank you very much for your positive review, it's much appreciated. Tom - Landscaping Direct.

Rated 5 out of 5 stars

extremely prompt service and good…

extremely prompt service and good advice, thank you!

29 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Anne, thank you very much for your kind review. I'm glad the advice and service were positives for you! Tom - Landscaping Direct.

Rated 5 out of 5 stars

The product price and delivery time…

The product price and delivery time attracted us to buy here. It was quick & easy, very happy with the overall service.

5 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Rachael, thank you very much for taking the time to leave a review for us. I'm really glad we we gave the right price and service for you. Tom - Landscaping Direct.

Rated 5 out of 5 stars

pavetuf

easy to order through e-bay had a quick response and order was delivered in 2 days. would definately use them again

2 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi Brian, thank you very much for your order. I'm glad all went well and you'd use us again! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Good prices, Fast delivery

I have used Landscaping Direct on multiple occasions and have no complaints.
If you want good prices, a fast delivery service then look no further.

2 August 2023
Landscaping Direct logo

Reply from Landscaping Direct

Hi David, we're very grateful for your brilliant review and continued custom. Thank you very much, Tom - Landscaping Direct.

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