Landscaping Direct Reviews 204

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... See more

Company replied

Rated 5 out of 5 stars

Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... See more

Company replied

Rated 4 out of 5 stars

Ordered 3 packs of jointing compound. 2 tubs had external damage but only one was actually unusable. Photos of damage uploaded and replacement was delivered 2 days later. 4 stars because price was muc... See more

Company replied

Rated 5 out of 5 stars

Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... See more

Company replied

Company details

  1. Landscaping Supply Store
  2. Building Materials Supplier
  3. Garden Center

About Landscaping Direct

Written by the company

Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.

We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.

Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.

We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
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Rated 5 out of 5 stars

Recently purchased porcelain slabs

Recently purchased porcelain slabs, they arrived very promptly, I did however have a Few broken 4 in total to which I contacted customer services along with pictures and within days a lorry turned up with my replacement slabs, this service is outstanding, as the ground works team worked around the problem and now the job is complete. Slabs look amazing, Will deffo be sending friends in this direction and will most definitely purchase again very soon. Thanks once again.

17 July 2025
Unprompted review
Rated 3 out of 5 stars

Beware the sizing!

Ordering was easy, customer service is very good. The delivery took ages but so it goes. My issue is beware the sizing. I searched like crazy in nurseries for a 3' to 4' Azalea bush. I couldn't find it so I ordered from LD. I received basically what was in the nurseries when I thought I was getting a 5 gallon. I ordered 3 size 2 containers thinking they were 5 gallons they are 2 if... These are worth $39 in the nurseries. I paid way more than that. Very disappointing. Beware the sizing!!!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great communication…

Great communication from them regarding delivery of the garden bench.
It was well packaged, easy to assemble and looks fantastic.

4 December 2024
Landscaping Direct logo

Reply from Landscaping Direct

Hi, Nikki. Thank you very much for your positive review! I'm glad all went well and you're happy with the bench! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Excellent service

Excellent service

19 December 2024
Landscaping Direct logo

Reply from Landscaping Direct

Hi, Chris. Thank you for the kind words! Tom - Landscaping Direct.

Rated 5 out of 5 stars

Product was what I ordered

Product was what I ordered, delivery guy was a pleasure to deal with.

16 December 2024
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Reply from Landscaping Direct

Hi, Brendan. Great to hear delivery went well! Thank you for leaving us a review! Tom - Landscaping Direct.

Rated 5 out of 5 stars

On time

On time, helpful cheerful excellent customer service

29 November 2024
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Reply from Landscaping Direct

Hi, Peter. Thank you very much for the kind review, I'm glad you were happy with us! Tom - Landscaping Direct.

Rated 5 out of 5 stars

GREAT SERVICE AND VERY GOOD PRICING

BY far the cheapest place to buy landscaping products in my case Pavetuff which was £10 cheaper than local merchants.
Delivery was no problem and arrived on time.

12 November 2024
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Reply from Landscaping Direct

Hi, Euan, thank you very much for your review - it's much appreciated! I'm glad we were well priced and got your order to you quickly! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

Great product fast delivery and great…

Great product fast delivery and great price patio looks great highly recommend would definitely or from you again

12 November 2024
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Reply from Landscaping Direct

Hi, Colin, thank you very much for your review - I'm glad the patio is looking great! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars

5 star company

What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help a customer like Landscaping did for me. Really helpful and friendly staff. Absolute 5 star business thank you.

12 November 2024
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Reply from Landscaping Direct

Thank you very much for your glowing review, Fiona! We're always happy to help out where we can so it was no trouble at all! Thank you again, Tom - Landscaping Direct.

Rated 4 out of 5 stars

I am happy with the fast delivery

I am happy with the fast delivery, in consider that the arrived product has a bit leaked out from the container so that I have reduced one mark.

1 November 2024
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Reply from Landscaping Direct

Thank you for taking the time to leave a review. I'm sorry to hear that there was a slight leak caused during transit, I will feed this back. Tom - Landscaping Direct.

Rated 5 out of 5 stars

Excellent service & prices

Competitive prices, fair delivery costs & really quick delivery. Ordered on Sunday evening & arrived first thing Tuesday. Would definitely recommend.

28 October 2024
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Reply from Landscaping Direct

Hi, Wendy, thank you very much for your review. I'm glad the pricing was fair and we got your order to you quickly. Thanks for the recommendation! Tom - Landscaping Direct.

Rated 4 out of 5 stars

Great product and fast delivery

Great product and fast delivery

10 October 2024
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Reply from Landscaping Direct

Hi, James. Thank you very much for taking the time to leave us a review. I'm glad you're happy with the products and they arrived quickly. It would be great to know how we can get to five stars! Thanks, Tom - Landscaping Direct.

Rated 5 out of 5 stars
Landscaping Direct logo

Reply from Landscaping Direct

Hi, Colin. Thank you very much for your review, I'm glad you found us friendly and efficient - that's what we aim for! Thanks, Tom - Landscaping Direct.

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